Screen Grabber\Image Extractor Not Always Working #2355

Artiume · 2020-01-30T21:04:55Z

Describe the bug

Found logs for FFmpeg Extractor trying to run. Everything is disabled so it shouldn't be running.

The System Exception errors are also interesting, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset

Expected behavior

Extractor shouldn't be attempting to run when it's not called for.
Logs

[2020-01-30 15:56:06.345 -05:00] [INF] [14] MediaBrowser.MediaEncoding.Encoder.MediaEncoder:Killing ffmpeg process
[2020-01-30 15:56:06.345 -05:00] [ERR] [14] MediaBrowser.MediaEncoding.Encoder.MediaEncoder:ffmpeg image extraction failed for file:"/media/movies/F/Freaks (1932)/Freaks (1932) WEBDL-1080p.mkv"
[2020-01-30 15:56:06.346 -05:00] [ERR] [14] MediaBrowser.MediaEncoding.Encoder.MediaEncoder:I-frame image extraction failed, will attempt standard way. Input: "file:\"/media/movies/F/Freaks (1932)/Freaks (1932) WEBDL-1080p.mkv\""
System.Exception: ffmpeg image extraction failed for file:"/media/movies/F/Freaks (1932)/Freaks (1932) WEBDL-1080p.mkv"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)

The text was updated successfully, but these errors were encountered:

Artiume · 2020-01-31T20:13:47Z

https://www.reddit.com/r/jellyfin/comments/ewrwxg/jellyfin_writes_to_disk_like_crazy_for_days_while/

Artiume · 2020-02-24T01:02:38Z

every image extractor is turned off. found this for a music file.
[2020-02-23 19:58:32.991 -05:00] [ERR] [14] App: Error in "Image Extractor" System.Exception: ffmpeg image extraction failed for file:"/media/music/file" at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable1 imageStreamIndex, Nullable1 threedFormat, Nullable1 offset, Boolean useIFrame, CancellationToken cancellationToken)
at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable1 threedFormat, Nullable1 offset, CancellationToken cancellationToken) at MediaBrowser.Providers.MediaInfo.AudioImageProvider.GetImage(Audio item, List1 imageStreams, CancellationToken cancellationToken)
at MediaBrowser.Providers.Manager.ItemImageProvider.RefreshFromProvider(BaseItem item, IDynamicImageProvider provider, ImageRefreshOptions refreshOptions, TypeOptions savedOptions, LibraryOptions libraryOptions, ICollection1 downloadedImages, RefreshResult result, CancellationToken cancellationToken)

Edit: Whelp, I accidently had the image extractor on for music. That being said, the image extractor is currently failing.

So I haven't seen any movie Extraction attempts so far, I can change the ticket to image failure. It might be because the file has no image (can ffprobe verify that first before attempting to extract?) or the extractor is failing to pull the image. I don't know if I have any music that has images so I can't verify it.

Artiume · 2020-02-24T02:55:16Z

[2020-02-23 20:44:40.573 -05:00] [ERR] [14] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/anime/Mahou Shoujo! Nariaâ˜†Girls/Season 1/Mahou Shoujo! Nariaâ˜†Girls - S01E12 - A World Without Magical Girls HDTV-720p.mkv"
this is in nightly20200223

Both of these are unchecked. I'm sort of confused between their difference. What's the intended behavior?

Chapter Images

Enable chapter image extraction

Extracting chapter images will allow clients to display graphical scene selection menus. The process can be slow, resource intensive, and may require several gigabytes of space. It runs when videos are discovered, and also as a nightly scheduled task. The schedule is configurable in the scheduled tasks area. It is not recommended to run this task during peak usage hours.
Extract chapter images during the library scan

Generate chapter images when videos are imported during the library scan. Otherwise, they will be extracted during the chapter images scheduled task, allowing the regular library scan to complete faster.

Artiume · 2020-02-24T03:06:15Z

Screen Grabber appears to be the source of the image extractor.

Artiume · 2020-02-24T03:10:43Z

Here's more screen grabber logs. I verified I had no image preview available.

2020-02-23 20:44:42.599 -05:00] [ERR] [11] App: Error in "Screen Grabber"
System.Exception: ffmpeg image extraction failed for file:"/media/anime/Mahou Shoujo! Nariaâ˜†Girls/Season 1/Mahou Shoujo! Nariaâ˜†Girls - S01E04 - The Transfer Student Is a Sweet Trap of Love HDTV-720p.mkv"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
   at MediaBrowser.Providers.MediaInfo.VideoImageProvider.GetVideoImage(Video item, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ItemImageProvider.RefreshFromProvider(BaseItem item, IDynamicImageProvider provider, ImageRefreshOptions refreshOptions, TypeOptions savedOptions, LibraryOptions libraryOptions, ICollection`1 downloadedImages, RefreshResult result, CancellationToken cancellationToken)
[2020-02-23 20:44:43.720 -05:00] [ERR] [14] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/anime/Mahou Shoujo! Nariaâ˜†Girls/Season 1/Mahou Shoujo! Nariaâ˜†Girls - S01E08 - A Fourth Magical Girl HDTV-720p.mkv"
[2020-02-23 20:44:43.721 -05:00] [ERR] [14] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: I-frame image extraction failed, will attempt standard way. Input: "file:\"/media/anime/Mahou Shoujo! Nariaâ˜†Girls/Season 1/Mahou Shoujo! Nariaâ˜†Girls - S01E08 - A Fourth Magical Girl HDTV-720p.mkv\""
System.Exception: ffmpeg image extraction failed for file:"/media/anime/Mahou Shoujo! Nariaâ˜†Girls/Season 1/Mahou Shoujo! Nariaâ˜†Girls - S01E08 - A Fourth Magical Girl HDTV-720p.mkv"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
[2020-02-23 20:44:43.985 -05:00] [ERR] [14] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/anime/Mahou Shoujo! Nariaâ˜†Girls/Season 1/Mahou Shoujo! Nariaâ˜†Girls - S01E08 - A Fourth Magical Girl HDTV-720p.mkv"
[2020-02-23 20:44:43.986 -05:00] [ERR] [14] App: Error in "Screen Grabber"
System.Exception: ffmpeg image extraction failed for file:"/media/anime/Mahou Shoujo! Nariaâ˜†Girls/Season 1/Mahou Shoujo! Nariaâ˜†Girls - S01E08 - A Fourth Magical Girl HDTV-720p.mkv"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
   at MediaBrowser.Providers.MediaInfo.VideoImageProvider.GetVideoImage(Video item, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ItemImageProvider.RefreshFromProvider(BaseItem item, IDynamicImageProvider provider, ImageRefreshOptions refreshOptions, TypeOptions savedOptions, LibraryOptions libraryOptions, ICollection`1 downloadedImages, RefreshResult result, CancellationToken cancellationToken)

Artiume · 2020-02-24T03:29:06Z

Verified that no Preview image was generated. We should rename Screen Grabber to something better, I didnt know what it was until now.This is an h264 8bit media, no reason this should have failed. It was RO but that shouldnt impact it

Ashyni · 2020-03-09T13:36:49Z

Hey, i confirmed Screen Grabber / Image extraction is disable, and it's trigger anyway, for me it's failing only with remote file (rclone/gdrive), it's not suppose to be a problem because it's normally fully disable or as last option after provider to reduce request/bandwidth on gdrive.

[14:53:15] [ERR] [15] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/Films/Need for Speed (2014)/Need for Speed (2014) - [FR+EN][BLURAY-1080P][DTS-ES 6.0][X264].mkv"
[14:53:15] [ERR] [15] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: I-frame image extraction failed, will attempt standard way. Input: file:"/media/Films/Need for Speed (2014)/Need for Speed (2014) - [FR+EN][BLURAY-1080P][DTS-ES 6.0][X264].mkv"
System.Exception: ffmpeg image extraction failed for file:"/media/Films/Need for Speed (2014)/Need for Speed (2014) - [FR+EN][BLURAY-1080P][DTS-ES 6.0][X264].mkv"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
[14:53:21] [INF] [10] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Killing ffmpeg process
[14:53:21] [ERR] [10] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/Films/Need for Speed (2014)/Need for Speed (2014) - [FR+EN][BLURAY-1080P][DTS-ES 6.0][X264].mkv"
[14:53:21] [ERR] [10] App: Error in Screen Grabber
System.Exception: ffmpeg image extraction failed for file:"/media/Films/Need for Speed (2014)/Need for Speed (2014) - [FR+EN][BLURAY-1080P][DTS-ES 6.0][X264].mkv"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
   at MediaBrowser.Providers.MediaInfo.VideoImageProvider.GetVideoImage(Video item, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ItemImageProvider.RefreshFromProvider(BaseItem item, IDynamicImageProvider provider, ImageRefreshOptions refreshOptions, TypeOptions savedOptions, LibraryOptions libraryOptions, ICollection`1 downloadedImages, RefreshResult result, CancellationToken cancellationToken)

evulhotdog · 2020-04-14T02:48:51Z

I'm also experiencing the same thing, and I'm also using rclone mounted for storage.

Manually running the ffprobe command which I found through the debug logging, it does take a few seconds to run, which could be longer than it should take if it was a local filesystem.

Ultimately it feels like the root cause may be that the image extraction is still running when it shouldn't be (and is disabled on the library.) Because it is still running, the image extraction is still happening and is taking longer than expected due to the backend storage not being as responsive as jellyfin would like. Then jellyfin kills ffmpeg due to some static timeout and goes on its merry way.

Items still get added to the library, things are still playable, etc, but the scan process is excruciatingly slow.

Artiume · 2020-04-19T12:42:22Z

This is on nfs mounted storage, no rclone. I'm not sure if it's networked related or not. Series 293491 is https://www.thetvdb.com/series/ghost-in-the-shell-arise-alternative-architecture

Not sure what the pattern is, Here's the video info for the file. Its h264 10bit.

Video
Title1080P H264
CodecH264
AVCYes
ProfileHigh 10
Level40
Resolution1920x1080
Aspect ratio16:9
InterlacedNo
Framerate23.976025
Bitrate6042 kbps
Bit depth10 bit
Pixel formatyuv420p10le
Ref frames1
NAL4

[2020-04-19 01:03:27.050 -04:00] [INF] [21] ProviderManager: OnRefreshProgress "f27caa37e5142225cceded48f6553502" 92.54903057419835
[2020-04-19 01:03:27.594 -04:00] [ERR] [21] MediaBrowser.Providers.Plugins.TheTvdb.TvdbEpisodeImageProvider: Failed to retrieve episode images for series "293491"
TvDbSharper.TvDbServerException: The given series ID does not exist; No results for your query: map[AiredSeason:0 EpisodeNumber:1]
   at TvDbSharper.Infrastructure.Parser.Parse[T](ApiResponse response, IReadOnlyDictionary`2 errorMap)
   at TvDbSharper.Clients.SeriesClient.GetEpisodesAsync(Int32 seriesId, Int32 page, EpisodeQuery query, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory)
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbClientManager.GetEpisodeTvdbId(Int32 seriesTvdbId, EpisodeQuery episodeQuery, String language, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbEpisodeImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken)
[2020-04-19 01:03:33.602 -04:00] [INF] [35] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Killing ffmpeg process
[2020-04-19 01:03:33.603 -04:00] [ERR] [35] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/anime/Ghost in the Shell- Arise/Specials/Ghost in the Shell- Arise - S00E01 - Ghost in the Shell- The New Movie HDTV-1080p.mkv"
[2020-04-19 01:03:33.603 -04:00] [ERR] [35] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: I-frame image extraction failed, will attempt standard way. Input: "file:\"/media/anime/Ghost in the Shell- Arise/Specials/Ghost in the Shell- Arise - S00E01 - Ghost in the Shell- The New Movie HDTV-1080p.mkv\""
System.Exception: ffmpeg image extraction failed for file:"/media/anime/Ghost in the Shell- Arise/Specials/Ghost in the Shell- Arise - S00E01 - Ghost in the Shell- The New Movie HDTV-1080p.mkv"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
[2020-04-19 01:03:39.603 -04:00] [INF] [35] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Killing ffmpeg process
[2020-04-19 01:03:39.604 -04:00] [ERR] [35] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/anime/Ghost in the Shell- Arise/Specials/Ghost in the Shell- Arise - S00E01 - Ghost in the Shell- The New Movie HDTV-1080p.mkv"
[2020-04-19 01:03:39.604 -04:00] [ERR] [35] MediaBrowser.Providers.TV.EpisodeMetadataService: Error in "Screen Grabber"
System.Exception: ffmpeg image extraction failed for file:"/media/anime/Ghost in the Shell- Arise/Specials/Ghost in the Shell- Arise - S00E01 - Ghost in the Shell- The New Movie HDTV-1080p.mkv"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
   at MediaBrowser.Providers.MediaInfo.VideoImageProvider.GetVideoImage(Video item, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ItemImageProvider.RefreshFromProvider(BaseItem item, IDynamicImageProvider provider, ImageRefreshOptions refreshOptions, TypeOptions savedOptions, LibraryOptions libraryOptions, ICollection`1 downloadedImages, RefreshResult result, CancellationToken cancellationToken)
[2020-04-19 01:03:39.773 -04:00] [INF] [35] ProviderManager: OnRefreshProgress "f27caa37e5142225cceded48f6553502" 92.54921700223714

Artiume · 2020-04-19T12:47:41Z

I'm only seeing mkv's impacted, found a dozen of them, all mkv. Here's another mkv. H264 8bit

Video
Title720P H264
CodecH264
AVCYes
ProfileHigh
Level31
Resolution1280x720
Aspect ratio16:9
InterlacedNo
Framerate23.976
Bitrate5934 kbps
Bit depth8 bit
Pixel formatyuv420p
Ref frames1
NAL4

Edit: Found a mp4 container that was impacted, again, nothing unusual about the codec.

Title480P H264
CodecH264
Codec tagavc1
AVCYes
ProfileMain
Level40
Resolution640x480
Aspect ratio4:3
InterlacedNo
Framerate59.966022
Bitrate2860 kbps
Bit depth8 bit
Pixel formatyuv420p
Ref frames1
NAL4

Found a Jellyfin DVR recorded .ts file that failed as well.

mov file failed. ProviderManager: "TvdbEpisodeImageProvider" failed in GetImageInfos for type "Episode" System.InvalidOperationException: Nullable object must have a value.

[2020-04-19 07:40:13.331 -04:00] [ERR] [15] ProviderManager: "TvdbEpisodeImageProvider" failed in GetImageInfos for type "Episode"
System.InvalidOperationException: Nullable object must have a value.
   at MediaBrowser.Providers.Plugins.TheTvdb.TvdbEpisodeImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, CancellationToken cancellationToken, IRemoteImageProvider provider, List`1 preferredLanguages, Nullable`1 type)
[2020-04-19 07:40:13.360 -04:00] [ERR] [15] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/tv/Powerpuff Girls/Extras/0000 - Commercials/The Powerpuff Girls Movie/The Powerpuff Girls Movie Artist Contest.mov"
[2020-04-19 07:40:13.360 -04:00] [ERR] [15] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: I-frame image extraction failed, will attempt standard way. Input: "file:\"/media/tv/Powerpuff Girls/Extras/0000 - Commercials/The Powerpuff Girls Movie/The Powerpuff Girls Movie Artist Contest.mov\""
System.Exception: ffmpeg image extraction failed for file:"/media/tv/Powerpuff Girls/Extras/0000 - Commercials/The Powerpuff Girls Movie/The Powerpuff Girls Movie Artist Contest.mov"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
[2020-04-19 07:40:13.385 -04:00] [ERR] [15] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/tv/Powerpuff Girls/Extras/0000 - Commercials/The Powerpuff Girls Movie/The Powerpuff Girls Movie Artist Contest.mov"
[2020-04-19 07:40:13.386 -04:00] [ERR] [15] MediaBrowser.Providers.TV.EpisodeMetadataService: Error in "Screen Grabber"
System.Exception: ffmpeg image extraction failed for file:"/media/tv/Powerpuff Girls/Extras/0000 - Commercials/The Powerpuff Girls Movie/The Powerpuff Girls Movie Artist Contest.mov"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)
   at MediaBrowser.Providers.MediaInfo.VideoImageProvider.GetVideoImage(Video item, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.ItemImageProvider.RefreshFromProvider(BaseItem item, IDynamicImageProvider provider, ImageRefreshOptions refreshOptions, TypeOptions savedOptions, LibraryOptions libraryOptions, ICollection`1 downloadedImages, RefreshResult result, CancellationToken cancellationToken)

Artiume · 2020-04-19T20:27:55Z

jellyfin/MediaBrowser.MediaEncoding/Encoder/MediaEncoder.cs

Line 456 in 5c669d7

    
           private async Task<string> ExtractImage(string[] inputFiles, string container, MediaStream videoStream, int? imageStreamIndex, MediaProtocol protocol, bool isAudio,

evulhotdog · 2020-04-20T03:00:22Z

I also confirmed this bug / issue happens for me only on Movie libraries, not TV Show libraries.

Artiume · 2020-04-20T12:40:16Z

I also confirmed this bug / issue happens for only Movie libraries, not TV show libraries in troubleshooting and doing digging with @Artiume :)

I'm actually having it on shows, but that might only be because movies don't typically require a screen rip (unless there's no poster available)

4luk · 2020-06-27T13:57:19Z

Any work arounds to fix this yet?

peperunas · 2020-07-11T10:33:54Z

I'm having the same issue on .mkv and .m2ts files.

[10:31:10] [INF] [36] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Killing ffmpeg process
[10:31:10] [ERR] [36] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: ffmpeg image extraction failed for file:"/media/movie.m2ts"
[10:31:10] [ERR] [36] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: I-frame image extraction failed, will attempt standard way. Input: file:"/media/movie.m2ts"
System.Exception: ffmpeg image extraction failed for file:"/media/movie.m2ts"
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImageInternal(String inputPath, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, Nullable`1 threedFormat, Nullable`1 offset, Boolean useIFrame, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractImage(String[] inputFiles, String container, MediaStream videoStream, Nullable`1 imageStreamIndex, MediaProtocol protocol, Boolean isAudio, Nullable`1 threedFormat, Nullable`1 offset, CancellationToken cancellationToken)```

evulhotdog · 2020-07-13T17:54:16Z

Any work arounds to fix this yet?

Not that I've been able to find. It's simply slow and causing delays because the Image Extraction is basically always happening. And when the resources aren't local (say, on google drive) this process fails or times out because it takes too long.

ilteoood · 2020-07-28T13:46:22Z

Same problem here with version 10.6.0 and tv shows stored on gdrive.

ssyangchn · 2020-08-19T08:03:41Z

Same problem in 10.6.3

Luca-spopo · 2021-06-03T13:49:44Z

Hey, I am facing this problem as well. I see the bug has been open for around 1.5 years now.

cvium · 2021-06-03T13:53:14Z

I haven't been able to reproduce it so that might be why

Artiume · 2021-06-03T13:56:37Z

There's 2 seperate issues associated with this ticket. My problem was about the setting itself being ignored, the image extractor being on when told to be off. The other issue is that the image extractor fails and that seems to be associated with network/cloud based media.

Luca-spopo · 2021-06-03T14:56:55Z

My bad, I switched off an unrelated setting when I should have switched off "Screen Grabber" as an image source for episodes.
Disabling that, I no longer see any ffmpeg logs, so my problem was a false alarm.

1337joe · 2021-11-10T22:42:41Z

I could reproduce the Screen Grabber running when apparently disabled in a Movies, Shows, or Other type library for:

Extras (featurettes, extras, etc)
- Item is a Video with no parent but is owned by the Movie it's attached to
Trailers
- Item is a Trailer with no parent but is owned by the Movie it's attached to
Multiple video files for a movie
- Item is a Video with no parent or owner.

I addressed these cases as best as I could in #6820.

In addition, the timeout for image extraction was doubled in (this commit)[https://github.com/jellyfin/jellyfin/commit/c2c06ae15b9d35ad587920a2a4994cf6f3381d5a], which may be enough to cover the image extraction failures originally reported.

RubenTeixeira · 2023-07-12T11:11:33Z

Does anybody know if theres a way to increase the timeout on ffmpeg image extraction, so that it mitigates the remote storage issue? The missing chapter images on some MKVs are starting to aggravate me. I'd like to be able to fix an otherwise mint library.

Artiume added the bug Something isn't working label Jan 30, 2020

Artiume mentioned this issue Feb 1, 2020

Video Crash Upon Import #2276

Closed

Artiume changed the title ~~FFmpeg Image Extractor Running Unexpectedly~~ Screen Grabber\Image Extractor Not Always Working Feb 24, 2020

Artiume mentioned this issue Feb 27, 2020

[Tracker] Known Issues #2477

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37 tasks

Artiume mentioned this issue Mar 16, 2020

Very slow initial Library scan #2600

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anthonylavado added the confirmed This issue has been reviewed and confirmed label Apr 14, 2020

evulhotdog mentioned this issue Apr 21, 2020

[JF >= 10.3] thumbnail extraction now pegs CPU at 100% #1269

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ankenyr mentioned this issue Aug 18, 2020

request feature ankenyr/jellyfin-youtube-metadata-plugin#12

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Artiume mentioned this issue Sep 20, 2020

Huge disk IO performance issue in Docker #4190

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Spacetech mentioned this issue Sep 27, 2020

Fix invalid operation exception in TvdbEpisodeImageProvider.GetImages #4220

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dkanada mentioned this issue Apr 7, 2021

small regex changes for better generic log support PrismJS/prism#2851

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1337joe mentioned this issue Nov 10, 2021

Add/expose image settings for video extras #6820

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Screen Grabber\Image Extractor Not Always Working #2355

Screen Grabber\Image Extractor Not Always Working #2355

Artiume commented Jan 30, 2020

Artiume commented Jan 31, 2020

Artiume commented Feb 24, 2020 •

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Screen Grabber\Image Extractor Not Always Working #2355

Screen Grabber\Image Extractor Not Always Working #2355

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