How to open .vsd files

[togdenfb]

Having a problem opening .vds files in diagram.net. When I open the file I get error (unknown error) and the file will not open.
How can I fix this problem?

[davidjgraph]

Please attach a zipped copy of the .vsd file.

[togdenfb]

Sorry. We are not allowed to send the file per our security team. Teresa Ogden Business Services Spec | Indiana Farm Bureau Insurance 225 S. East Street P O Box 1250 | Indianapolis, IN 46206 Office: (317) 692-7549 | Fax: (317) 692-7350 teresa.ogden@infarmbureau.com<mailto:Teresa.Ogden@infarmbureau.com> | www.infarmbureau.com<http://www.infarmbureau.com/> [cid:image001.jpg@01D6333A.BE3125A0] From: David Benson <notifications@github.com> Sent: Tuesday, May 26, 2020 8:46 AM To: jgraph/drawio <drawio@noreply.github.com> Cc: Ogden, Teresa <Teresa.Ogden@infarmbureau.com>; Author <author@noreply.github.com> Subject: Re: [jgraph/drawio] How to open .vds files (#936) Security Note: This email is from an external sender. Do not click on links or open and download email attachments from an unknown, suspicious, or untrustworthy source. Please attach a zipped copy of the .vsd file. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/jgraph/drawio/issues/936*issuecomment-634001814__;Iw!!GeDAKquxmUD_jw!J3-JQYZrePaANhYPQLIJNxEdWDsaF3sfpEzlsnOg5X4__RuD8qNUYNWePQKV8b6ifvwaQg$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/APXG6HM6QLOEDQDCMI74KJ3RTO2ZFANCNFSM4NKIYVKQ__;!!GeDAKquxmUD_jw!J3-JQYZrePaANhYPQLIJNxEdWDsaF3sfpEzlsnOg5X4__RuD8qNUYNWePQKV8b7eoPjwNA$>.

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[davidjgraph]

Try converting to .vsdx in a modern Visio version and import that. But without the failing input, we're unable to do anything.

[togdenfb]

Here is a file. Attached. Teresa Ogden Business Services Spec | Indiana Farm Bureau Insurance 225 S. East Street P O Box 1250 | Indianapolis, IN 46206 Office: (317) 692-7549 | Fax: (317) 692-7350 teresa.ogden@infarmbureau.com<mailto:Teresa.Ogden@infarmbureau.com> | www.infarmbureau.com<http://www.infarmbureau.com/> [cid:image001.jpg@01D63340.E650D930] From: David Benson <notifications@github.com> Sent: Tuesday, May 26, 2020 8:58 AM To: jgraph/drawio <drawio@noreply.github.com> Cc: Ogden, Teresa <Teresa.Ogden@infarmbureau.com>; Author <author@noreply.github.com> Subject: Re: [jgraph/drawio] How to open .vds files (#936) Security Note: This email is from an external sender. Do not click on links or open and download email attachments from an unknown, suspicious, or untrustworthy source. Try converting to .vsdx in a modern Visio version and import that. But without the failing input, we're unable to do anything. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/jgraph/drawio/issues/936*issuecomment-634008238__;Iw!!GeDAKquxmUD_jw!ITVGB_p2B-cGkgT1Uy1bjD-qicpFrEB5eLEWxGdBd2JWKOGZlefeQE64f7IL3cqhf05Kmg$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/APXG6HKPXNBAYRFKNNMK7QTRTO4HLANCNFSM4NKIYVKQ__;!!GeDAKquxmUD_jw!ITVGB_p2B-cGkgT1Uy1bjD-qicpFrEB5eLEWxGdBd2JWKOGZlefeQE64f7IL3cr3mjF8Gg$>.

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[davidjgraph]

I don't see a file.

[togdenfb]

Can you see the file attached? Teresa Ogden Business Services Spec | Indiana Farm Bureau Insurance 225 S. East Street P O Box 1250 | Indianapolis, IN 46206 Office: (317) 692-7549 | Fax: (317) 692-7350 teresa.ogden@infarmbureau.com<mailto:Teresa.Ogden@infarmbureau.com> | www.infarmbureau.com<http://www.infarmbureau.com/> [cid:image001.jpg@01D63342.FBEF4B30] From: David Benson <notifications@github.com> Sent: Tuesday, May 26, 2020 9:49 AM To: jgraph/drawio <drawio@noreply.github.com> Cc: Ogden, Teresa <Teresa.Ogden@infarmbureau.com>; Author <author@noreply.github.com> Subject: Re: [jgraph/drawio] How to open .vsd files (#936) Security Note: This email is from an external sender. Do not click on links or open and download email attachments from an unknown, suspicious, or untrustworthy source. I don't see a file. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/jgraph/drawio/issues/936*issuecomment-634036316__;Iw!!GeDAKquxmUD_jw!IhwnCFOf2MnGGKUheY-WlzE3VuJJbiJyB_5Y28d0bILjqOP2Z_xaEnQzgK1xQIRNzYNDSg$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/APXG6HPHSGEKTGV6KIW4B43RTPCDNANCNFSM4NKIYVKQ__;!!GeDAKquxmUD_jw!IhwnCFOf2MnGGKUheY-WlzE3VuJJbiJyB_5Y28d0bILjqOP2Z_xaEnQzgK1xQIRFMaczHw$>.

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________________________________ This email is intended solely for the named addressee(s) and may be confidential or contain privileged information. Review, disclosure, copying, distribution, or use of this email by anyone other than an intended recipient is strictly prohibited. If you received this email in error, please delete it from your system and notify the sender immediately. While precautions have been taken to help ensure no computer viruses are present, there is a risk whenever transmitting emails or downloading attachments. The sender will not be liable for any loss or damage resulting from any malware in this communication or for improper or incomplete transmission of its contents or for any delay in its receipt.

[davidjgraph]

I can't. Send use https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49 to send us the file.

[togdenfb]

Sent file with the link below. Teresa Ogden Business Services Spec | Indiana Farm Bureau Insurance 225 S. East Street P O Box 1250 | Indianapolis, IN 46206 Office: (317) 692-7549 | Fax: (317) 692-7350 teresa.ogden@infarmbureau.com<mailto:Teresa.Ogden@infarmbureau.com> | www.infarmbureau.com<http://www.infarmbureau.com/> [cid:image001.jpg@01D63346.7461EBB0] From: David Benson <notifications@github.com> Sent: Tuesday, May 26, 2020 10:10 AM To: jgraph/drawio <drawio@noreply.github.com> Cc: Ogden, Teresa <Teresa.Ogden@infarmbureau.com>; Author <author@noreply.github.com> Subject: Re: [jgraph/drawio] How to open .vsd files (#936) Security Note: This email is from an external sender. Do not click on links or open and download email attachments from an unknown, suspicious, or untrustworthy source. I can't. Send use https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49<https://urldefense.com/v3/__https:/drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49__;!!GeDAKquxmUD_jw!Pl8kuKTIhqu3Ud-5QAanYvPDaDK7JdBrxb3cnvJE8U046KExHRTLDqNzROb3AmkjIWz32Q$> to send us the file. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/jgraph/drawio/issues/936*issuecomment-634049508__;Iw!!GeDAKquxmUD_jw!Pl8kuKTIhqu3Ud-5QAanYvPDaDK7JdBrxb3cnvJE8U046KExHRTLDqNzROb3Amkq0dMjLQ$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/APXG6HKKREHGZNVK3U4V7NDRTPEURANCNFSM4NKIYVKQ__;!!GeDAKquxmUD_jw!Pl8kuKTIhqu3Ud-5QAanYvPDaDK7JdBrxb3cnvJE8U046KExHRTLDqNzROb3Amm2CDq9OA$>.

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________________________________ This email is intended solely for the named addressee(s) and may be confidential or contain privileged information. Review, disclosure, copying, distribution, or use of this email by anyone other than an intended recipient is strictly prohibited. If you received this email in error, please delete it from your system and notify the sender immediately. While precautions have been taken to help ensure no computer viruses are present, there is a risk whenever transmitting emails or downloading attachments. The sender will not be liable for any loss or damage resulting from any malware in this communication or for improper or incomplete transmission of its contents or for any delay in its receipt.

[davidjgraph]

Thanks. The problem is the vsd file contains macros, we don't have support for macros at this time. You'd have to manually save the file without the macro.

[togdenfb]

Thank You. Teresa Ogden Business Services Spec | Indiana Farm Bureau Insurance 225 S. East Street P O Box 1250 | Indianapolis, IN 46206 Office: (317) 692-7549 | Fax: (317) 692-7350 teresa.ogden@infarmbureau.com<mailto:Teresa.Ogden@infarmbureau.com> | www.infarmbureau.com<http://www.infarmbureau.com/> [cid:image001.jpg@01D6334C.3763B260] From: David Benson <notifications@github.com> Sent: Tuesday, May 26, 2020 10:42 AM To: jgraph/drawio <drawio@noreply.github.com> Cc: Ogden, Teresa <Teresa.Ogden@infarmbureau.com>; Author <author@noreply.github.com> Subject: Re: [jgraph/drawio] How to open .vsd files (#936) Security Note: This email is from an external sender. Do not click on links or open and download email attachments from an unknown, suspicious, or untrustworthy source. Thanks. The problem is the vsd file contains macros, we don't have support for macros at this time. You'd have to manually save the file without the macro. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/jgraph/drawio/issues/936*issuecomment-634068747__;Iw!!GeDAKquxmUD_jw!MFHwYk-TrD8rPoc_qtBDqX0U5eQrBkGMdmeWAVT6jhv8oAbB2fzGuwVCE07XdyQ9WSJasQ$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/APXG6HL77TKOUPGZO7ISZE3RTPILBANCNFSM4NKIYVKQ__;!!GeDAKquxmUD_jw!MFHwYk-TrD8rPoc_qtBDqX0U5eQrBkGMdmeWAVT6jhv8oAbB2fzGuwVCE07XdyTpEj58Hw$>.

…

________________________________ This email is intended solely for the named addressee(s) and may be confidential or contain privileged information. Review, disclosure, copying, distribution, or use of this email by anyone other than an intended recipient is strictly prohibited. If you received this email in error, please delete it from your system and notify the sender immediately. While precautions have been taken to help ensure no computer viruses are present, there is a risk whenever transmitting emails or downloading attachments. The sender will not be liable for any loss or damage resulting from any malware in this communication or for improper or incomplete transmission of its contents or for any delay in its receipt.

[togdenfb]

The end users that created the Visio file we sent and other Visio files that will not open in diagram.net are saying they are not using or didn’t create macros. How are you determining the file we sent has macros? Thanks Teresa Ogden Business Services Spec | Indiana Farm Bureau Insurance 225 S. East Street P O Box 1250 | Indianapolis, IN 46206 Office: (317) 692-7549 | Fax: (317) 692-7350 teresa.ogden@infarmbureau.com<mailto:Teresa.Ogden@infarmbureau.com> | www.infarmbureau.com<http://www.infarmbureau.com/> [cid:image001.jpg@01D634D1.88193190] From: David Benson <notifications@github.com> Sent: Tuesday, May 26, 2020 10:42 AM To: jgraph/drawio <drawio@noreply.github.com> Cc: Ogden, Teresa <Teresa.Ogden@infarmbureau.com>; Author <author@noreply.github.com> Subject: Re: [jgraph/drawio] How to open .vsd files (#936) Security Note: This email is from an external sender. Do not click on links or open and download email attachments from an unknown, suspicious, or untrustworthy source. Thanks. The problem is the vsd file contains macros, we don't have support for macros at this time. You'd have to manually save the file without the macro. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/jgraph/drawio/issues/936*issuecomment-634068747__;Iw!!GeDAKquxmUD_jw!MFHwYk-TrD8rPoc_qtBDqX0U5eQrBkGMdmeWAVT6jhv8oAbB2fzGuwVCE07XdyQ9WSJasQ$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/APXG6HL77TKOUPGZO7ISZE3RTPILBANCNFSM4NKIYVKQ__;!!GeDAKquxmUD_jw!MFHwYk-TrD8rPoc_qtBDqX0U5eQrBkGMdmeWAVT6jhv8oAbB2fzGuwVCE07XdyTpEj58Hw$>.

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________________________________ This email is intended solely for the named addressee(s) and may be confidential or contain privileged information. Review, disclosure, copying, distribution, or use of this email by anyone other than an intended recipient is strictly prohibited. If you received this email in error, please delete it from your system and notify the sender immediately. While precautions have been taken to help ensure no computer viruses are present, there is a risk whenever transmitting emails or downloading attachments. The sender will not be liable for any loss or damage resulting from any malware in this communication or for improper or incomplete transmission of its contents or for any delay in its receipt.

[togdenfb]

Please see the email below. We have confirmed all of the vsd files we are trying to open in diagram.net and getting unknown error do not have macros. What should be our next steps to resolve this issue. Thanks Teresa Ogden Business Services Spec | Indiana Farm Bureau Insurance 225 S. East Street P O Box 1250 | Indianapolis, IN 46206 Office: (317) 692-7549 | Fax: (317) 692-7350 teresa.ogden@infarmbureau.com<mailto:Teresa.Ogden@infarmbureau.com> | www.infarmbureau.com<http://www.infarmbureau.com/> [cid:image001.jpg@01D637E8.F477A370] From: David Benson <notifications@github.com> Sent: Tuesday, May 26, 2020 10:42 AM To: jgraph/drawio <drawio@noreply.github.com> Cc: Ogden, Teresa <Teresa.Ogden@infarmbureau.com>; Author <author@noreply.github.com> Subject: Re: [jgraph/drawio] How to open .vsd files (#936) Security Note: This email is from an external sender. Do not click on links or open and download email attachments from an unknown, suspicious, or untrustworthy source. Thanks. The problem is the vsd file contains macros, we don't have support for macros at this time. You'd have to manually save the file without the macro. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/jgraph/drawio/issues/936*issuecomment-634068747__;Iw!!GeDAKquxmUD_jw!MFHwYk-TrD8rPoc_qtBDqX0U5eQrBkGMdmeWAVT6jhv8oAbB2fzGuwVCE07XdyQ9WSJasQ$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/APXG6HL77TKOUPGZO7ISZE3RTPILBANCNFSM4NKIYVKQ__;!!GeDAKquxmUD_jw!MFHwYk-TrD8rPoc_qtBDqX0U5eQrBkGMdmeWAVT6jhv8oAbB2fzGuwVCE07XdyTpEj58Hw$>.

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________________________________ This email is intended solely for the named addressee(s) and may be confidential or contain privileged information. Review, disclosure, copying, distribution, or use of this email by anyone other than an intended recipient is strictly prohibited. If you received this email in error, please delete it from your system and notify the sender immediately. While precautions have been taken to help ensure no computer viruses are present, there is a risk whenever transmitting emails or downloading attachments. The sender will not be liable for any loss or damage resulting from any malware in this communication or for improper or incomplete transmission of its contents or for any delay in its receipt.

[mararad]

My suggestion would be to open that .vsd file in Visio, click File > Save as and choose "Visio drawing" from the "Save as type" drop down list. Then one notification will appear and you should choose to save as macro-free. When you save the file like that you should be able to import it via File > Import or drag&drop.

Regards,