v2023.9.0: Blank screen #908

mindo · 2023-09-07T09:30:39Z

Description:

After the upgrade to 2023.9.0 I get a blank screen as soon as I click anywhere inside the jitsi window.

Steps to reproduce:

Open jitsi
Click anywhere / wait a few seconds
Blank screen

Expected behavior:

I should be able to connect to any server / room

Actual behavior:

I get a blank screen.

Server information:

This happens even before entering a url/room.

Client information:

Browser / app version: Appimage/deb 2023.9.0
Operating System: Fedora 38 (wayland) + Kali Linux (x11)

Additional information:

Fedora logs:

➜ ./jitsi-meet-x86_64_bad.AppImage --enable-logging Gtk-Message: 10:23:43.187: Failed to load module "appmenu-gtk-module" 10:23:43.356 › Checking for update [1594135:0907/102343.518635:WARNING:sandbox_linux.cc(393)] InitializeSandbox() called with multiple threads in process gpu-process. [1594044:0907/102343.537238:WARNING:bluez_dbus_manager.cc(247)] Floss manager not present, cannot set Floss enable/disable. [1594044:0907/102344.129743:INFO:CONSOLE(2)] "%c action %cpersist/PERSIST %c@ 10:23:44.128 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.129774:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.129798:INFO:CONSOLE(2)] "%c action color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.129808:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.129823:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.132653:INFO:CONSOLE(2)] "%c action %cpersist/REHYDRATE %c@ 10:23:44.132 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.132679:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.132705:INFO:CONSOLE(2)] "%c action color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.132720:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.132735:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.138481:INFO:CONSOLE(2)] "%c action %c@@router/LOCATION_CHANGE %c@ 10:23:44.138 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.138507:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.138525:INFO:CONSOLE(2)] "%c action color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.138535:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.138548:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.238390:INFO:CONSOLE(2)] "%c action %cSymbol(START_ONBOARDING) %c@ 10:23:44.235 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.238440:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.238453:INFO:CONSOLE(2)] "%c action color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.238467:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) [1594044:0907/102344.238477:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-a7mqej/resources/app.asar/build/app.js (2) 10:23:44.431 › Update for version 2023.9.0 is not available (latest version: 2023.9.0, downgrade is disallowed). 10:23:44.431 › checkForUpdatesAndNotify called, downloadPromise is null Renderer process crashed - see https://www.electronjs.org/docs/tutorial/application-debugging for potential debugging information. [1594135:0907/102354.257944:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times! [1594135:0907/102414.914816:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times! [1594135:0907/102507.622692:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!

Kali logs:

─$ ./jitsi-meet-x86_64.AppImage --enable-logging 05:22:20.958 › Checking for update [118372:0907/052221.137869:WARNING:bluez_dbus_manager.cc(247)] Floss manager not present, cannot set Floss enable/disable. [118417:0907/052221.166624:WARNING:sandbox_linux.cc(393)] InitializeSandbox() called with multiple threads in process gpu-process. [118417:0907/052221.252167:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times! [118417:0907/052221.269713:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times! [118372:0907/052221.746433:INFO:CONSOLE(2)] "%c action %cpersist/PERSIST %c@ 05:22:21.745 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.746467:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.746500:INFO:CONSOLE(2)] "%c action color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.746529:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.746553:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.749723:INFO:CONSOLE(2)] "%c action %cpersist/REHYDRATE %c@ 05:22:21.749 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.749750:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.749775:INFO:CONSOLE(2)] "%c action color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.749792:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.749812:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.755700:INFO:CONSOLE(2)] "%c action %c@@router/LOCATION_CHANGE %c@ 05:22:21.755 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.755730:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.755760:INFO:CONSOLE(2)] "%c action color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.755778:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.755798:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.805000:INFO:CONSOLE(2)] "%c action %cSymbol(START_ONBOARDING) %c@ 05:22:21.804 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.805056:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.805079:INFO:CONSOLE(2)] "%c action color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.805099:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118372:0907/052221.805112:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-oEc5Qe/resources/app.asar/build/app.js (2) [118417:0907/052221.880921:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times! 05:22:23.307 › Update for version 2023.9.0 is not available (latest version: 2023.9.0, downgrade is disallowed). 05:22:23.308 › checkForUpdatesAndNotify called, downloadPromise is null Renderer process crashed - see https://www.electronjs.org/docs/tutorial/application-debugging for potential debugging information.

The text was updated successfully, but these errors were encountered:

saghul · 2023-09-07T09:35:09Z

Can you please open the console with Ctrl + Shift + J and paste the output here please?

mindo · 2023-09-07T09:43:56Z

@saghul That shortcut does not work, but I was able to open the Console using f12 and then change to it.
I get these messages and then disconnect.

app.js:2 action persist/PERSIST @ 10:41:01.008 app.js:2 prev state Object app.js:2 action Object app.js:2 next state Object app.js:2 action persist/REHYDRATE @ 10:41:01.012 app.js:2 prev state Object app.js:2 action Object app.js:2 next state Object app.js:2 action @@router/LOCATION_CHANGE @ 10:41:01.017 app.js:2 prev state Object app.js:2 action Object app.js:2 next state Object app.js:2 action Symbol(START_ONBOARDING) @ 10:41:01.116 app.js:2 prev state Object app.js:2 action Object app.js:2 next state Object

saghul · 2023-09-07T10:07:45Z

Can you press F5 so it restarts and check the output then?

mindo · 2023-09-07T10:29:55Z

I get these error messages:
action persist/PERSIST @ 11:28:37.243 app.js:2 prev state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}} app.js:2 action {type: 'persist/PERSIST', register: ƒ, rehydrate: ƒ} app.js:2 next state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action persist/REHYDRATE @ 11:28:37.247 app.js:2 prev state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action {type: 'persist/REHYDRATE', payload: {…}, err: undefined, key: 'root'} app.js:2 next state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action @@router/LOCATION_CHANGE @ 11:28:37.252 app.js:2 prev state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action {type: '@@router/LOCATION_CHANGE', payload: {…}} app.js:2 next state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action Symbol(START_ONBOARDING) @ 11:28:37.339 app.js:2 prev state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action {type: Symbol(START_ONBOARDING), section: 'welcome-page'} app.js:2 next state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …}

saghul · 2023-09-07T10:31:57Z

Hum so that's no error at all. I'll try to repro from Linux, seems to be working ok on macOS here.

mindo · 2023-09-07T13:39:28Z

@saghul I don't have access do a macOS machine, but I just tested on a Windows10 VM and it works, so it appears to be an issue with Linux.

saghul · 2023-09-07T15:03:03Z

Thanks for checking!

saghul · 2023-09-08T07:10:01Z

I am unable to reproduce this on Arch :-/

q-b · 2023-09-08T08:32:02Z

Confirmed, I use jitsi from flathub on Ubuntu 20.04, same behavior (blank screen after a few secondes, no click needed)

saghul · 2023-09-08T09:11:19Z

Please test with our builds to avoid confusion, the Flatpak build is a 3rd party build.

q-b · 2023-09-08T09:19:27Z

Same with AppImage from here

❯ ./jitsi-meet-x86_64.AppImage        
11:17:44.401 › Checking for update
MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0

libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
11:17:44.600 › Generated new staging user ID: d834ad73-b03b-58e6-b9db-bf3c3d0dc528
11:17:45.943 › Update for version 2023.9.0 is not available (latest version: 2023.9.0, downgrade is disallowed).
11:17:45.944 › checkForUpdatesAndNotify called, downloadPromise is null
[14604:0908/111748.902077:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[14604:0908/111752.161131:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!

Firefox is working fine though...

saghul · 2023-09-08T10:03:32Z

Can you try and get the main window console logs?

q-b · 2023-09-08T10:03:51Z

Found this issue on electron : electron/electron#32760

The FreeTube/NixOS issue seems to have the same behaviour (white screen)

saghul · 2023-09-08T10:05:05Z

I can check later again, but I think I saw the same error but it worked for me...

q-b · 2023-09-08T10:09:01Z

❯ ELECTRON_ENABLE_LOGGING=true ./jitsi-meet-x86_64.AppImage 
12:08:19.435 › Checking for update
MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0

libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[19366:0908/120819.581266:WARNING:sandbox_linux.cc(393)] InitializeSandbox() called with multiple threads in process gpu-process.
[19324:0908/120819.661768:WARNING:bluez_dbus_manager.cc(247)] Floss manager not present, cannot set Floss enable/disable.
[19324:0908/120820.210267:INFO:CONSOLE(2)] "%c action %cpersist/PERSIST %c@ 12:08:20.208 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.210302:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.210325:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.210339:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.210356:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213017:INFO:CONSOLE(2)] "%c action %cpersist/REHYDRATE %c@ 12:08:20.212 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213029:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213041:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213049:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213069:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227234:INFO:CONSOLE(2)] "%c action %c@@router/LOCATION_CHANGE %c@ 12:08:20.219 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227280:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227299:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227319:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227334:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265180:INFO:CONSOLE(2)] "%c action %cSymbol(START_ONBOARDING) %c@ 12:08:20.263 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265233:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265249:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265269:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265281:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265295:INFO:CONSOLE(2)] "%c action %cSymbol(SET_ACTIVE_ONBOARDING) %c@ 12:08:20.264 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265307:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265322:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265333:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265347:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
12:08:20.801 › Update for version 2023.9.0 is not available (latest version: 2023.9.0, downgrade is disallowed).
12:08:20.802 › checkForUpdatesAndNotify called, downloadPromise is null
Renderer process crashed - see https://www.electronjs.org/docs/tutorial/application-debugging for potential debugging information.
[19366:0908/120823.875895:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!

csett86 · 2023-09-08T10:14:07Z

Hmmm, really strange, I see it working fine with Ubuntu 22.04 (Wayland)

dutty5 · 2023-09-09T15:00:01Z

Same issue here (white screen in a few seconds after the start, no click needed) on Fedora 38 (wayland), both with Flatpak version and AppImage downloaded from here (version 2023.9.0). Any solution? Thanks.

[user@fedora ~]$ /usr/local/bin/jitsi-meet-x86_64.AppImage 18:16:10.626 › Checking for update 18:16:17.703 › Update for version 2023.9.0 is not available (latest version: 2023.9.0, downgrade is disallowed). 18:16:17.704 › checkForUpdatesAndNotify called, downloadPromise is null [123974:0909/181618.380991:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!

csett86 · 2023-09-09T20:02:33Z

This is very strange, I tried to reproduce why the renderer crashes for all of you, but no luck (Fedora 38, Wayland, in VirtualBox). Both AppImage and flatpak work fine. Maybe something with the graphics driver (as its software rendering inside VirtualBox...)

dutty5 · 2023-09-10T19:45:19Z

This is very strange, I tried to reproduce why the renderer crashes for all of you, but no luck (Fedora 38, Wayland, in VirtualBox). Both AppImage and flatpak work fine. Maybe something with the graphics driver (as its software rendering inside VirtualBox...)

I'm not sure if ever something crashes at all. In my previous post on the screenshot the Jitsi-meet screen is already blank but no crash or error reported in the command line in the background Terminal window.

I run pretty stock Fedora 38 Gnome on physical machine Lenovo X1 Nano with Intel graphics. No nvidia drivers involved.

q-b · 2023-09-10T20:05:02Z

Intel iGPU here aswell (I can check the driver used if required)

cedricroijakkers · 2023-09-12T12:10:59Z

Chiming in here, I can reproduce the issue too. I've tried installing the binary builds, or building Jitsi myself.

Environment:
Arch Linux, GNOME, X11, Intel GPU

Already tried deleting all local cache, issue persists.

Rolled back to 2023.7.2, issue is gone.

adolfintel · 2023-09-13T07:38:09Z

Same issue here on Arch, but building with electron25 instead of 26 fixes it.

cedricroijakkers · 2023-09-13T08:04:49Z

Same issue here on Arch, but building with electron25 instead of 26 fixes it.

Can confirm that this works. The following patch to the PKGBUILD file makes the application work again as a quick workaround:

diff --git a/PKGBUILD b/PKGBUILD
index d8edf5e..a27d8f4 100644
--- a/PKGBUILD
+++ b/PKGBUILD
@@ -13,11 +13,11 @@ license=('Apache')
 conflicts=('jitsi-meet-electron-bin'
            'jitsi-meet-electron')
 replaces=('jitsi-meet-electron')
-_electron_pkg="electron26"
+_electron_pkg="electron25"
 depends=('gtk3'
          'libxss'
          'nss'
-         "${_electron_pkg}>=26")
+         "${_electron_pkg}>=25")
 makedepends=('coreutils'
              'git'
              'python'

arjanoosting · 2023-09-13T18:03:00Z

Ferdium had the same issue and rolled back to 25

saghul · 2023-09-13T18:46:14Z

Does installing the "vainfo" package solve it for those affected?

adolfintel · 2023-09-13T18:53:16Z

@saghul nope

saghul · 2023-09-13T18:55:50Z

@csett86 Since 25 is still supported how about a downgrade?

csett86 · 2023-09-13T19:47:56Z

We can roll-back to electron 25, then we loose the wayland screensharing fixes of electron 26 (electron/electron#39111, as the backport of that is not yet merged in electron 25: electron/electron#39710), but regain basic functionality with Fedora and Arch, I guess.

The renderer crash is tracked upstream as electron/electron#39775, so I will revert and only upgrade to electron 26 once the renderer crash is fixed

Downgrade to electron 25 to avoid renderer crashes on Arch and Fedora. See upstream electron/electron#39775 Fixes: #908

saghul · 2023-09-13T19:54:32Z

SGTM!

csett86 · 2023-09-16T20:07:06Z

FYI: Released v2023.9.1 with the downgrade just now

saghul transferred this issue from jitsi/jitsi-meet Sep 8, 2023

csett86 mentioned this issue Sep 13, 2023

fix(linux): downgrade electron to avoid renderer crashes #910

Merged

csett86 added a commit that referenced this issue Sep 13, 2023

fix(linux): downgrade electron to avoid renderer crashes

2f086cb

Downgrade to electron 25 to avoid renderer crashes on Arch and Fedora. See upstream electron/electron#39775 Fixes: #908

csett86 closed this as completed in #910 Sep 15, 2023

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

v2023.9.0: Blank screen #908

v2023.9.0: Blank screen #908

mindo commented Sep 7, 2023

saghul commented Sep 7, 2023

mindo commented Sep 7, 2023

saghul commented Sep 7, 2023

mindo commented Sep 7, 2023 •

edited

saghul commented Sep 7, 2023

mindo commented Sep 7, 2023

saghul commented Sep 7, 2023

saghul commented Sep 8, 2023

q-b commented Sep 8, 2023

saghul commented Sep 8, 2023

q-b commented Sep 8, 2023

saghul commented Sep 8, 2023

q-b commented Sep 8, 2023

saghul commented Sep 8, 2023

q-b commented Sep 8, 2023

csett86 commented Sep 8, 2023

dutty5 commented Sep 9, 2023 •

edited

csett86 commented Sep 9, 2023

dutty5 commented Sep 10, 2023

q-b commented Sep 10, 2023

cedricroijakkers commented Sep 12, 2023 •

edited

adolfintel commented Sep 13, 2023

cedricroijakkers commented Sep 13, 2023 •

edited

arjanoosting commented Sep 13, 2023 •

edited

saghul commented Sep 13, 2023

adolfintel commented Sep 13, 2023

saghul commented Sep 13, 2023

csett86 commented Sep 13, 2023

saghul commented Sep 13, 2023

csett86 commented Sep 16, 2023

v2023.9.0: Blank screen #908

v2023.9.0: Blank screen #908

Comments

mindo commented Sep 7, 2023

Description:

Steps to reproduce:

Expected behavior:

Actual behavior:

Server information:

Client information:

Additional information:

saghul commented Sep 7, 2023

mindo commented Sep 7, 2023

saghul commented Sep 7, 2023

mindo commented Sep 7, 2023 • edited

saghul commented Sep 7, 2023

mindo commented Sep 7, 2023

saghul commented Sep 7, 2023

saghul commented Sep 8, 2023

q-b commented Sep 8, 2023

saghul commented Sep 8, 2023

q-b commented Sep 8, 2023

saghul commented Sep 8, 2023

q-b commented Sep 8, 2023

saghul commented Sep 8, 2023

q-b commented Sep 8, 2023

csett86 commented Sep 8, 2023

dutty5 commented Sep 9, 2023 • edited

csett86 commented Sep 9, 2023

dutty5 commented Sep 10, 2023

q-b commented Sep 10, 2023

cedricroijakkers commented Sep 12, 2023 • edited

adolfintel commented Sep 13, 2023

cedricroijakkers commented Sep 13, 2023 • edited

arjanoosting commented Sep 13, 2023 • edited

saghul commented Sep 13, 2023

adolfintel commented Sep 13, 2023

saghul commented Sep 13, 2023

csett86 commented Sep 13, 2023

saghul commented Sep 13, 2023

csett86 commented Sep 16, 2023

mindo commented Sep 7, 2023 •

edited

dutty5 commented Sep 9, 2023 •

edited

cedricroijakkers commented Sep 12, 2023 •

edited

cedricroijakkers commented Sep 13, 2023 •

edited

arjanoosting commented Sep 13, 2023 •

edited