v2.6.3+ boot error #173

gokuu · 2019-04-26T20:42:23Z

First of all, thanks for the awesome container :)

Now for the bad part, after upgrading to v2.6.3, my container went into a boot loop, with the following error on the service.log.0 file:

[04.26.19 18:04:40.701 INFO  main           com.backup42.service.CPService] *************************************************************
[04.26.19 18:04:40.701 INFO  main           com.backup42.service.CPService] STARTED CrashPlanService
[04.26.19 18:04:40.702 INFO  main           com.backup42.service.CPService] CPVERSION = 6.9.4 - 1525200006694 (2018-05-01T18:40:06:694+0000) - Build: 502
[04.26.19 18:04:40.707 INFO  main           com.backup42.service.CPService] LOCALE = English (United States)
[04.26.19 18:04:40.707 INFO  main           com.backup42.service.CPService] ARGS = []
[04.26.19 18:04:40.707 INFO  main           com.backup42.service.CPService] *************************************************************
[04.26.19 18:04:41.033 INFO  main           com.backup42.service.CPService] Adding shutdown hook.
[04.26.19 18:04:41.090 INFO  main           com.backup42.service.CPService] loadConfig, BEGIN Loading Configuration
[04.26.19 18:04:41.119 INFO  main         backup42.common.config.AppConfig]   Loading from default: , conf/default.service.xml
[04.26.19 18:04:41.204 INFO  main         backup42.common.config.AppConfig]   Loading from my xml file:, /usr/local/crashplan/conf/my.service.xml
[04.26.19 18:04:41.261 INFO  main         e42.jna.openssl.OpenSSLCryptoLib] OPENSSL::Initializing OpenSSL
[04.26.19 18:04:41.261 INFO  main         e42.jna.openssl.OpenSSLCryptoLib] OPENSSL::Loading OpenSSLCryptoLib Library: 'netty_tcnative'
[04.26.19 18:04:41.276 WARN  main         backup42.common.config.AppConfig] Problem reading my config xml! - myConfigFile=/usr/local/crashplan/conf/my.service.xml, java.lang.NoClassDefFoundError: Could not initialize class com.code42.jna.openssl.MD5DigestOpenSSL, com.code42.exception.DebugException: Problem reading my config xml! - myConfigFile=/usr/local/crashplan/conf/my.service.xml, java.lang.NoClassDefFoundError: Could not initialize class com.code42.jna.openssl.MD5DigestOpenSSL
STACKTRACE:: com.code42.exception.DebugException: Problem reading my config xml! - myConfigFile=/usr/local/crashplan/conf/my.service.xml, java.lang.NoClassDefFoundError: Could not initialize class com.code42.jna.openssl.MD5DigestOpenSSL
	at com.backup42.common.config.AppConfig.load(AppConfig.java:139)
	at com.backup42.common.config.ServiceConfig.load(ServiceConfig.java:421)
	at com.backup42.service.CPService.loadConfig(CPService.java:1183)
	at com.backup42.service.CPService.start(CPService.java:506)
	at com.backup42.service.CPService.main(CPService.java:1986)
Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.code42.jna.openssl.MD5DigestOpenSSL
	at com.code42.hash.MD5Digest.<init>(MD5Digest.java:24)
	at com.code42.utils.OsPatternList.getChecksum(OsPatternList.java:141)
	at com.code42.utils.PatternList.equals(PatternList.java:389)
	at com.code42.utils.OsPatternList.equals(OsPatternList.java:276)
	at java.util.Objects.equals(Objects.java:59)
	at com.code42.config.ConfigXmlTransformer.fromXmlConfigItem(ConfigXmlTransformer.java:558)
	at com.code42.config.ConfigXmlTransformer.fromXmlAConfigItem(ConfigXmlTransformer.java:432)
	at com.code42.config.ConfigXmlTransformer.fromXml(ConfigXmlTransformer.java:332)
	at com.code42.config.ConfigXmlTransformer.fromXmlConfigComponent(ConfigXmlTransformer.java:600)
	at com.code42.config.ConfigXmlTransformer.fromXml(ConfigXmlTransformer.java:334)
	at com.code42.config.ConfigXmlTransformer.fromXml(ConfigXmlTransformer.java:87)
	at com.code42.xml.XmlTool.fromXml(XmlTool.java:201)
	at com.code42.xml.XmlTool.fromXml(XmlTool.java:182)
	at com.code42.config.AConfig.fromXml(AConfig.java:77)
	at com.code42.config.AConfigFile.fromXml(AConfigFile.java:65)
	at com.backup42.common.config.AppConfig.load(AppConfig.java:136)
	... 4 more

[04.26.19 18:04:41.277 ERROR main                                         ] com.code42.exception.DebugException: Problem reading my config xml! - myConfigFile=/usr/local/crashplan/conf/my.service.xml, java.lang.NoClassDefFoundError: Could not initialize class com.code42.jna.openssl.MD5DigestOpenSSL
[04.26.19 18:04:41.277 ERROR main                                         ] 	at com.backup42.common.config.AppConfig.load(AppConfig.java:139)
[04.26.19 18:04:41.277 ERROR main                                         ] 	at com.backup42.common.config.ServiceConfig.load(ServiceConfig.java:421)
[04.26.19 18:04:41.277 ERROR main                                         ] 	at com.backup42.service.CPService.loadConfig(CPService.java:1183)
[04.26.19 18:04:41.278 ERROR main                                         ] 	at com.backup42.service.CPService.start(CPService.java:506)
[04.26.19 18:04:41.278 ERROR main                                         ] 	at com.backup42.service.CPService.main(CPService.java:1986)
[04.26.19 18:04:41.278 ERROR main                                         ] Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.code42.jna.openssl.MD5DigestOpenSSL
[04.26.19 18:04:41.278 ERROR main                                         ] 	at com.code42.hash.MD5Digest.<init>(MD5Digest.java:24)
[04.26.19 18:04:41.278 ERROR main                                         ] 	at com.code42.utils.OsPatternList.getChecksum(OsPatternList.java:141)
[04.26.19 18:04:41.278 ERROR main                                         ] 	at com.code42.utils.PatternList.equals(PatternList.java:389)
[04.26.19 18:04:41.279 ERROR main                                         ] 	at com.code42.utils.OsPatternList.equals(OsPatternList.java:276)
[04.26.19 18:04:41.279 ERROR main                                         ] 	at java.util.Objects.equals(Objects.java:59)
[04.26.19 18:04:41.279 ERROR main                                         ] 	at com.code42.config.ConfigXmlTransformer.fromXmlConfigItem(ConfigXmlTransformer.java:558)
[04.26.19 18:04:41.279 ERROR main                                         ] 	at com.code42.config.ConfigXmlTransformer.fromXmlAConfigItem(ConfigXmlTransformer.java:432)
[04.26.19 18:04:41.279 ERROR main                                         ] 	at com.code42.config.ConfigXmlTransformer.fromXml(ConfigXmlTransformer.java:332)
[04.26.19 18:04:41.279 ERROR main                                         ] 	at com.code42.config.ConfigXmlTransformer.fromXmlConfigComponent(ConfigXmlTransformer.java:600)
[04.26.19 18:04:41.280 ERROR main                                         ] 	at com.code42.config.ConfigXmlTransformer.fromXml(ConfigXmlTransformer.java:334)
[04.26.19 18:04:41.280 ERROR main                                         ] 	at com.code42.config.ConfigXmlTransformer.fromXml(ConfigXmlTransformer.java:87)
[04.26.19 18:04:41.280 ERROR main                                         ] 	at com.code42.xml.XmlTool.fromXml(XmlTool.java:201)
[04.26.19 18:04:41.280 ERROR main                                         ] 	at com.code42.xml.XmlTool.fromXml(XmlTool.java:182)
[04.26.19 18:04:41.280 ERROR main                                         ] 	at com.code42.config.AConfig.fromXml(AConfig.java:77)
[04.26.19 18:04:41.280 ERROR main                                         ] 	at com.code42.config.AConfigFile.fromXml(AConfigFile.java:65)
[04.26.19 18:04:41.280 ERROR main                                         ] 	at com.backup42.common.config.AppConfig.load(AppConfig.java:136)
[04.26.19 18:04:41.281 ERROR main                                         ] 	... 4 more
[04.26.19 18:04:41.285 INFO  main                                         ] XML FILE CONTENTS: /usr/local/crashplan/conf/my.service.xml -----------

Followed by the XML contents.
If I downgrade to v2.6.3, the same error occurs, but if I downgrade to v2.6.2, everything works.

Any idea why?

Thanks

The text was updated successfully, but these errors were encountered:

jlesage · 2019-04-27T18:00:10Z

I don't have this issue. Are you using your own encryption key?

gokuu · 2019-04-28T09:44:10Z

Yes, I am. But I've been using the same custom encryption key for quite a while now (at least more than a year)

jlesage · 2019-04-30T18:47:28Z

The issue seems related to the CP version 6.9.4.

Can you verify with CP support team if this is a known issue? I will try to reproduce on my side...

jlesage · 2019-05-07T00:45:11Z

So I tried to reproduce by configuring a device with a custom encryption key, without success.

Where you able to contact the CrashPlan support?

gokuu · 2019-05-07T12:50:30Z

Sorry for not responding earlier, it's been a bit hectic :) I've got in contact with them, but once I told them it was running on a docker container, they immediately 'set me aside', as it is not one of their supported platforms. :(

…

On Tue, 7 May 2019 at 01:45, Jocelyn Le Sage ***@***.***> wrote: So I tried to reproduce by configuring a device with a custom encryption key, without success. Where you able to contact the CrashPlan support? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#173 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AALGAUV6EMRIFNSAS6T2ASTPUDGJTANCNFSM4HI2GG4Q> .

jlesage · 2019-05-10T02:18:09Z

Yeah this is very unfortunate...
I forgot to precise that we should not mention "docker container" when contacting the support.

jlesage · 2019-05-10T02:20:27Z

If you are interested in helping debugging this issue, you could provide remote access to your container or a copy of the container's appdata. Since I cannot reproduce on my side, there are a couple of things I can investigate using your setup.

gokuu · 2019-05-10T20:58:58Z

Hi, since part of what I'm backing up is actually sensitive data, I'd prefer not to grant remote access to the container. Where can I find the appdata for the container? If I see that there's no sensitive data there, I have no problem with sharing that :)

…

On Fri, 10 May 2019 at 03:20, Jocelyn Le Sage ***@***.***> wrote: If you are interested in helping debugging this issue, you could provide remote access to your container or a copy of the container's appdata. Since I cannot reproduce on my side, there are a couple of things I can investigate using your setup. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#173 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AALGAUXMYVKNA54JPS5J7CDPUTLW3ANCNFSM4HI2GG4Q> .

jlesage · 2023-11-11T14:56:02Z

Closing this issue. Please re-open if needed.

gokuu changed the title ~~v2.6.2+ boot error~~ v2.6.3+ boot error Apr 26, 2019

jlesage mentioned this issue May 6, 2019

Docker Container Station Crashplan Small Business QNAP TS-451+ Issues #174

Closed

jlesage closed this as completed Nov 11, 2023

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v2.6.3+ boot error #173

v2.6.3+ boot error #173

gokuu commented Apr 26, 2019 •

edited

jlesage commented Apr 27, 2019

gokuu commented Apr 28, 2019

jlesage commented Apr 30, 2019

jlesage commented May 7, 2019

gokuu commented May 7, 2019 via email

jlesage commented May 10, 2019

jlesage commented May 10, 2019

gokuu commented May 10, 2019 via email

jlesage commented Nov 11, 2023

v2.6.3+ boot error #173

v2.6.3+ boot error #173

Comments

gokuu commented Apr 26, 2019 • edited

jlesage commented Apr 27, 2019

gokuu commented Apr 28, 2019

jlesage commented Apr 30, 2019

jlesage commented May 7, 2019

gokuu commented May 7, 2019 via email

jlesage commented May 10, 2019

jlesage commented May 10, 2019

gokuu commented May 10, 2019 via email

jlesage commented Nov 11, 2023

gokuu commented Apr 26, 2019 •

edited