Title: Short title within 50 characters.
Status: Diagnosis complete; treatment in progress.
Contacts: X (x@example.com), X (x@example.com)
Updated: YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00
Issue: Summarize the issue in one sentence.
Impact: Summarize the impact in one sentence.
Participants: Summarize the partipants in one sentence.
Symptoms: Summarize the symptoms in one sentence.
Diagnosis: Summarize the diagnosis in one sentence.
Treatments: Summarize the treatments in one sentence.
Retrospectives: Summarize the retrospectives in one sentence.
Contacts:
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X (x@example.com)
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X (x@example.com)
Discoverers:
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X (x@example.com)
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X (x@example.com)
Responders:
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X (x@example.com)
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X (x@example.com)
Users:
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X (x@example.com)
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X (x@example.com)
Responsible:
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X (x@example.com)
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X (x@example.com)
Accountable:
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X (x@example.com)
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X (x@example.com)
Consultable:
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X (x@example.com)
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X (x@example.com)
Informable:
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X (x@example.com)
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X (x@example.com)
Omittable:
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X (x@example.com)
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X (x@example.com)
Start time: YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00
Stop time: YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00
Duration: HH:MM:SS.NNNNNNNNN
Detect time: YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00
Duration undetected: HH:MM:SS.NNNNNNNNN
Duration unresolved: HH:MM:SS.NNNNNNNNN
Timeline:
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YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00 Start
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YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00 Detect
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YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00 Notify x@example.com via pager
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YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00 Fix
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YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00 Verify
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YYYY-MM-DDTHH:MM:SS.NNNNNNNNN+00:00 Stop
Causes:
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Item
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Item
Symptoms:
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Item
-
Item
Detections:
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Item
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Item
Diagnoses:
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Item
-
Item
Triggers:
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Item
-
Item
Treatments:
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List any action items, any to do items, any mitigations, any preventative measures, any new monitoring, etc.
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Item
What went well:
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Item
-
Item
What went wrong:
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Item
-
Item
What was lucky:
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Item
-
Item
What was unlucky:
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Item
-
Item
Risks:
-
Item
-
Item
Assumptions:
-
Item
-
Item
Issues:
-
Item
-
Item
Dependencies:
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Item
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Item
