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Unable to update from Joomla 2.5.27 to Joomla 3.3.6 #4470
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Can you describe the procedure used to update the site? |
Sure. |
Hello, I just tested this upgrade path locally and it worked fine without any issue. Can you tell us more about your system information, found under Site -> Systems Information? Can you also paste the update link from the Joomla Update component? |
Thank you for your support. Here is the details: Hosted on Siteground hosting. |
You're very welcome! I don't see anything that seems to be a problem. I wonder if it may be a third-party extension causing it. Since you are hosted by Siteground, have you contacted their support for assistance? How many times have you tried the update? And, how long has this been going on? Have you tried testing this with a fresh install of 2.5.27 on the same server? Maybe someone else who has experienced and solved this issue might be able to help as well. |
I thought this is about Joomla but if you (or someone else) can not reproduce the issue then it's better to contact with Siteground support. Now I opened a ticket and will update this issue with details if they resolve it. Thanks |
Siteground detected the problem: it was Admintools' htaccess file which caused this issue. |
Excellent, glad that you were able to resolve the issue. |
Does this mean Joomla-CMS on Github is now open for support requests that used to be referred to the forum? |
No it doesn't, but potential bugs need to be properly investigated before dismissed. |
Strange way to say yes! |
Joomla_3.3.6-Stable-Update_Package.zip completly broke my website when i tried uploading via Extension Manager. I was using 2.5.27 and when I done that everything dissapeared. Now the website is gone and also the administrator interface is gone. They are both blank pages when I open them. Any ideeas? Thank you |
When I try to update my Joomla 2.5.27 site to Joomla 3.3.6 version I encountered with this error:
Is anyone else had this issue and how to solve it?
The text was updated successfully, but these errors were encountered: