Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[jorg] Feed not found #889

Closed
ghost opened this issue Mar 16, 2017 · 27 comments
Closed

[jorg] Feed not found #889

ghost opened this issue Mar 16, 2017 · 27 comments

Comments

@ghost
Copy link

ghost commented Mar 16, 2017

bildschirmfoto 2017-03-16 um 07 49 43

@sanderpotjer
Copy link
Member

Looks like they are back:
screen shot 2017-03-16 at 07 58 10

@ghost
Copy link
Author

ghost commented Mar 16, 2017

not on my Side. Propably CDN-Issue.

@Sandra97
Copy link
Contributor

They are displayed for me.
@franz-wohlkoenig Could you tell me if it's ok or not for you?
If yes, please close this issue.
Thank you.

@jeckodevelopment
Copy link
Member

same issue here from Slovakia.

@Sandra97
Copy link
Contributor

@jeckodevelopment Could you check again now?

@jeckodevelopment
Copy link
Member

it works now, thanks

@ghost
Copy link
Author

ghost commented Mar 16, 2017

works again.

@ghost ghost closed this as completed Mar 16, 2017
@ghost
Copy link
Author

ghost commented Mar 16, 2017

"Feed not found" again.

@ghost ghost reopened this Mar 16, 2017
@mbabker
Copy link
Contributor

mbabker commented Mar 16, 2017

The only thing that's ever a CDN issue is template media, the sites themselves aren't served behind a CDN (architecturally we aren't at a point where this needs to be hooked up). The feeds do get cached though, the same as all other content on the site. For whatever reason though, seems that server/site is having a hard time connecting over to the other subdomains to pull the feeds (it's working just fine on the .org sandbox and the sites are obviously online).

@ghost
Copy link
Author

ghost commented Mar 16, 2017

@mbabker close and no more reporting?

@Sandra97
Copy link
Contributor

As it seems the feeds are now correctly displayed, I'm closing this issue.
Re-open if needed.

@sam-suresh
Copy link
Member

Feeds not found here from Asia.
screen shot 2017-03-18 at 10 27 38 am

@sam-suresh sam-suresh reopened this Mar 18, 2017
@mbabker
Copy link
Contributor

mbabker commented Mar 18, 2017

The location does not matter. The site content itself does not differ based on location nor is it served over a CDN, the only things on the CDN are the base template CSS and a few images.

This issue does not need to be opened and closed every time the "Feed not found." message is displayed. Either keep it open and someone do a root cause analysis why it is reoccurring or close it and keep it closed (generally clearing the site cache clears the issue, if it doesn't someone needs to get in and debug which isn't the easiest thing since the core feed and HTTP libraries or the mod_feed modules don't do any sort of logging on an error state).

@sam-suresh
Copy link
Member

I can see its loading now.
I agree to keep this open until someone find the cause or it stop occurs.

@zero-24
Copy link
Contributor

zero-24 commented Mar 18, 2017

What about adding logging here: https://github.com/joomla/joomla-cms/blob/3.6.5/modules/mod_feed/helper.php#L41 As this are the two places where this is set.

Maybe the expection message can help to understand what is hapening if we write it to a log file?

@ghost ghost mentioned this issue Mar 18, 2017
@ghost
Copy link
Author

ghost commented Mar 18, 2017

Feed "Developer News" is always found. Whats the Difference to other 3 Feeds?

@Sandra97
Copy link
Contributor

The 4 feeds are set up in the same way on jorg.

@mbabker
Copy link
Contributor

mbabker commented Mar 18, 2017

The developer subdomain is on a different server than the other two subdomains (www is on yet another server separate from those).

@Joomv
Copy link

Joomv commented Mar 18, 2017 via email

@mbabker
Copy link
Contributor

mbabker commented Mar 19, 2017

The Exception's message is "SSL connect error".

@Joomv
Copy link

Joomv commented Mar 27, 2017

Could everyone who experienced this please check now? It looks like this has been fixed, but would love more reports from the wild to confirm. Thanks

@Sandra97
Copy link
Contributor

I didn't have the issue in the last couple of days.

@Joomv
Copy link

Joomv commented Mar 27, 2017

@franz-wohlkoenig @zero-24 @jeckodevelopment @sanderpotjer @sam-suresh

Could you please let me know too? I have left the ticket with Rochen open until I have several confirmations.
Thanks

@sanderpotjer
Copy link
Member

@Joomv never had the issue, so can't check. Sorry :)

@sam-suresh
Copy link
Member

All loading now

@ghost
Copy link
Author

ghost commented Mar 28, 2017

in last 3-4 days had it several Times, minimum 1 time a Day. Not now.

@Joomv
Copy link

Joomv commented Mar 28, 2017

Thanks everyone. Going to close this now.

@Joomv Joomv closed this as completed Mar 28, 2017
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

7 participants