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The IMAP server has unexpectedly disconnected. Microsoft Exchange Server 2003 #1512

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xiongjx opened this issue Feb 13, 2023 · 24 comments
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server-bug The bug appears to be in the server

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@xiongjx
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xiongjx commented Feb 13, 2023

Describe the bug
Authenticate Exception

Platform (please complete the following information):

  • OS: Windows
  • .NET Framework: .Net Core 6
  • MailKit Version: 3.5.0

Exception
Connected to imap://...:143/?starttls=when-available
S: * OK Microsoft Exchange Server 2003 IMAP4rev1 服务器版本 6.5.7638.1 (..com) 已就绪。
C: A00000000 CAPABILITY
S: * CAPABILITY IMAP4 IMAP4rev1 IDLE LOGIN-REFERRALS MAILBOX-REFERRALS NAMESPACE LITERAL+ UIDPLUS CHILDREN
S: A00000000 OK CAPABILITY completed.
IMAP Connected
C: A00000001 LOGIN ******** ********
S: A00000001 OK LOGIN completed.
C: A00000002 CAPABILITY
S: * CAPABILITY IMAP4 IMAP4rev1 IDLE LOGIN-REFERRALS MAILBOX-REFERRALS NAMESPACE LITERAL+ UIDPLUS CHILDREN
S: A00000002 OK CAPABILITY completed.
C: A00000003 NAMESPACE
IMAPMailKit.Net.Imap.ImapProtocolException: The IMAP server has unexpectedly disconnected.
at MailKit.Net.Imap.ImapStream.ReadAhead(Int32 atleast, CancellationToken cancellationToken)
at MailKit.Net.Imap.ImapStream.ReadToken(String specials, CancellationToken cancellationToken)
at MailKit.Net.Imap.ImapEngine.ReadTokenAsync(Boolean doAsync, CancellationToken cancellationToken)
at MailKit.Net.Imap.ImapCommand.StepAsync(Boolean doAsync)
at MailKit.Net.Imap.ImapEngine.IterateAsync(Boolean doAsync)
at MailKit.Net.Imap.ImapEngine.RunAsync(ImapCommand ic, Boolean doAsync)
at MailKit.Net.Imap.ImapEngine.QueryNamespacesAsync(Boolean doAsync, CancellationToken cancellationToken)
at MailKit.Net.Imap.ImapClient.OnAuthenticatedAsync(String message, Boolean doAsync, CancellationToken cancellationToken)
at MailKit.Net.Imap.ImapClient.AuthenticateAsync(Encoding encoding, ICredentials credentials, Boolean doAsync, CancellationToken cancellationToken)
at MailKit.Net.Imap.ImapClient.Authenticate(Encoding encoding, ICredentials credentials, CancellationToken cancellationToken)
at MailKit.MailService.Authenticate(Encoding encoding, String userName, String password, CancellationToken cancellationToken)
at MailKit.MailService.Authenticate(String userName, String password, CancellationToken cancellationToken)
at ConsoleApp1.Program.Main(String[] args) in D:\ConsoleApp1\ConsoleApp1\Program.cs:line 77

Code Snippets

using(var client=new ImapClient(new ProtocolLogger(Console.OpenStandardOutput())))
{                   
try
   {
      client.Connect("*.*.*.*", 143);
      Console.WriteLine("IMAP Connected");
  //    client.ServerCertificateValidationCallback += (s, c, ch, e) => { return true; };           
  //    client.AuthenticationMechanisms.Clear();
      client.Authenticate(userName, password);
      Console.WriteLine("IMAP Authenticate Success");  
   }
  catch(Exception e)
    {
    }
}
@TechGuyAlabama
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TechGuyAlabama commented Feb 13, 2023

I'm having a similar issue. I am trying to connect to Yahoo.

Windows 10/11
.Net Framework 4.7.2 (c#)
Mimekit 3.5
Mailkit 3.5

I placed my code in Pastebin since it was long:

https://pastebin.com/P6wq2YNR

The settings I tried:

  var es = new EmailSetting();
  var em = new EmailMessage();
  es.AuthType = SecureSocketOptions.Auto; // tried various settings here
  es.EnableSmtpLog = true;
  em.EmailBody = "This is a test";
  var r = new Random();
  em.EmailSubject = $"Test!";
  em.FromEmail = "myacct@yahoo.com";
  es.IsAuthenticationRequired = true;
  es.IsSslEnabled = true;
  es.SmtpPassword = "SomeCrazyLongPassword";
  es.SmtpPort = 995;   // tried various ports here
  es.SmtpServer = "smtp.mail.yahoo.com";
  es.SmtpUsername= "myacct@yahoo.com";
  var to = new List<string>();
  to.Add("me@gmail.com");
  em.ToEmail = to;
  var res = PublicClass.SendMail(es,em);

My Error:

MailKit.Net.Smtp.SmtpProtocolException: 'The SMTP server has unexpectedly disconnected.'

" at MailKit.Net.Smtp.SmtpStream.ReadAhead(CancellationToken cancellationToken)\r\n at MailKit.Net.Smtp.SmtpStream.ReadResponse(CancellationToken cancellationToken)\r\n at MailKit.Net.Smtp.SmtpStream.SendCommand(String command, CancellationToken cancellationToken)\r\n at MailKit.Net.Smtp.SmtpClient.Authenticate(Encoding encoding, ICredentials credentials, CancellationToken cancellationToken)\r\n at MailKit.MailService.Authenticate(Encoding encoding, String userName, String password, CancellationToken cancellationToken)\r\n at MailKit.MailService.Authenticate(String userName, String password, CancellationToken cancellationToken)\r\n at SSS.SuburbanEmail.Email.SendEmail.Send(EmailSetting emailSetting, EmailMessage emailMessage) in D:\Source\Suburban\Miscellaneous\SuburbanMail\Email\SendEmail.cs:line 156"

Any suggestions?

@jstedfast jstedfast added the server-bug The bug appears to be in the server label Feb 13, 2023
@jstedfast
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@TechGuyAlabama

Port 995 is POP3, not SMTP.

The SMTP ports are: 25, 465 (SslOnConnect), or 587.

@xiongjx

There's nothing MailKit can do in your situation. Your network connection was lost, either because the server disconnected your or because your router went down or something.

@TechGuyAlabama
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@jstedfast Sorry, that was a typo but as I said in the comment, I tried various port. Not sure why 995 was there for that.

I've tried various physical locations attempting to connect. I'm getting the same message regardless where I connect. I do not believe this is a network issue as I can send and receive with any other account but Yahoo.

Thanks for your input!

@jstedfast
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The settings you want for Yahoo SMTP are:

host: smtp.mail.yahoo.com
port: 465
sslOptions: SecureSocketOptions.SslOnConnect (or Auto)

Based on the StackTrace, I can see that the SmtpProtocolException was thrown in SmtpStream.cs in the ReadAhead() method which only throws that exception if it reads 0 bytes from the server (a 0-byte read signifies that the other end has closed the connection).

From the Socket.Receive() documentation:

If you are using a connection-oriented Socket, the Receive method will read as much data as is available, up to the number of bytes specified by the size parameter. If the remote host shuts down the Socket connection with the Shutdown method, and all available data has been received, the Receive method will complete immediately and return zero bytes.

@xiongjx
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xiongjx commented Feb 13, 2023

Thanks@jstedfast
I can receive the email use imap protocol with lumisoft.net lib

@xiongjx
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xiongjx commented Feb 13, 2023

lumisoft.net 2 from nuget

@jstedfast
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I'm not sure how that is supposed to help, but ok.

If Socket.Receive() returns 0 bytes, then it means the server has disconnected. Just because it doesn't disconnect lumisoft.net 1 time doesn't mean it's a bug in MailKit code anywhere.

It just means you got lucky.

@xiongjx
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xiongjx commented Feb 13, 2023

I just want to give more information to help you, thanks for your great job!
Lumisoft.net doesn't disconnect every time.

@jstedfast
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jstedfast commented Feb 13, 2023

  1. Download MailKit source code
  2. Open https://github.com/jstedfast/MailKit/blob/master/MailKit/Net/NetworkStream.cs
  3. Go to the Read() method on line 162
  4. Modify the code to look like this:
try {
	int result = return Socket.Receive (buffer, offset, count, SocketFlags.None);
	return result;
} catch (SocketException ex) {
	throw new IOException (ex.Message, ex);
}
  1. Put a breakpoint on return result; and change the Condition in your breakpoint so it only hits when result == 0
  2. Build MailKit
  3. Modify your program to use the MailKit.dll that you just built
  4. Run your code
  • Does it hit the breakpoint?
  • What is the value of the count variable?
  • What is the value of the Socket.Blocking property?

@xiongjx
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xiongjx commented Feb 13, 2023

Thanks!
I'll try 4 hours later in work time

@xiongjx
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xiongjx commented Feb 14, 2023

  • Does it hit the breakpoint? Yes
  • What is the value of the count variable? 4096
  • What is the value of the Socket.Blocking property? true

Thanks

@xiongjx
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xiongjx commented Feb 14, 2023

mailkit

@jstedfast
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jstedfast commented Feb 14, 2023

The Socket is set to use Blocking IO with a ReadTimeout of 120000 milliseconds (2 minutes).

What this means is that the Receive() method will not return until it has received data or until it has waited 2 minutes and still no data has been received.

In the latter case, it would throw a SocketException with a SocketError value of TimedOut.

What happened instead is that Receive() returned saying 0 bytes were read which means that the server closed the connection.

Note: Socket.Available is also 0, meaning the server has sent no response to the NAMESPACE command other than, presumably, a FIN packet.

@jstedfast
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Does the lumisoft.net IMAP client send the NAMESPACE command?

Can you get me a log from lumisoft's IMAP session that works?

@jstedfast
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jstedfast commented Feb 14, 2023

For reference, the code that calls NetworkStream.Read() (which is the method I had you set a breakpoint in) is ImapStream.ReadAhead().

If you look in that method (which is also very simple), you can see that it attempts to read into an input buffer. If any data is read, it immediately logs the received data (which is how I know that the Exchange server is not sending a response to the NAMESPACE command from your protocol log). If 0 data is read, then it throws the ImapProtocolException that you are getting.

The line above the Stream.Read() call is:

network?.Poll (SelectMode.SelectRead, cancellationToken);

In your case, network will be non-null which means it will call the Poll() method to wait for data to become available for reading.

You can find the Poll() method toward the bottom of NetworkStream.cs on line 285.

Since your code does not pass a CancellationToken to the Authenticate() method, the Poll() method will no-op because, by default, every ImapClient/ImapFolder method that takes an optional CancellationToken will use CancellationToken.None which is non-cancellable.

You could try creating a new CancellationTokenSource() and then passing cancellationTokenSource.Token to the Authenticate() method to see if that changes anything (I don't expect it will, but you could try):

using var cts = new CancellationTokenSource();
client.Authenticate(userName, password, cts.Token);

@TechGuyAlabama
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Just to throw it out there, my issue ended up being that the user setup extra security on the account which required an App password on Yahoo.

For reference: https://help.yahoo.com/kb/SLN15241.html

Thanks for the help!

@jstedfast
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@TechGuyAlabama I completely forgot that Yahoo has done that now, too.

Just about all of the major free mail servers out there are now requiring OAuth and/or App-Specific Passwords for added security and will no longer accept the user's normal password.

@xiongjx
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xiongjx commented Feb 15, 2023

09:17:14:Connecting to *.*.*.*:143.
09:17:14:Connected, localEP=' *.*.*.*:65162'; remoteEP=' *.*.*.*:143'.
09:17:14:* OK Microsoft Exchange Server 2003 IMAP4rev1 ???????汾 6.5.7638.1 (*.*.com) ???????
09:17:14:00001 LOGIN "zhang***" <PASSWORD-REMOVED>
09:17:14:00001 OK LOGIN completed.
09:17:14:00002 SELECT "INBOX"
09:17:14:* 3 EXISTS
09:17:14:* 0 RECENT
09:17:14:* FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)
09:17:14:* OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags
09:17:14:* OK [UIDVALIDITY 263937] UIDVALIDITY value
09:17:14:00002 OK [READ-WRITE] SELECT completed.
09:17:14:00003 FETCH 1:* (ENVELOPE UID FLAGS INTERNALDATE RFC822)
09:17:15:* 1 FETCH (ENVELOPE ("Sat, 11 Feb 2023 16:06:48 +0800" "=?gb2312?B?1tjS****z+suLK1A==?=" (("=?gb2312?B?MDU2Me/ySDI7bz+0d**osrS?=" NIL "dai**" "*.*.com")) (("=?gb2312?B?MDU2MDk2tPe/ySDI7bz+0dC3osrS?=" NIL "dai**" "*.*.com")) (("=?gb2312?B?MDU2MDk2tPe/ySDI7bz+0dC3osrS?=" NIL "dai**" "*.*.com")) (("=?gb2312?B?MDU2MTA31cXX07rAIMjtvP7R0LeiytI=?=" NIL "zhang**" "*.*.com")) NIL NIL NIL "<52F46C41B17B97**BEB3A5F1C0D2478F0044@*.*.*.com>") UID 129 FLAGS (\Seen) INTERNALDATE "11-Feb-2023 16:06:48 +0800" RFC822 {1557}
09:17:15:Readed string-literal 1557 bytes.
09:17:15:)
09:17:15:* 2 FETCH (ENVELOPE ("Sat, 11 Feb 2023 16:09:22 +0800" "=?gb2312?B?1tj****tc3Tyrz+suLK1A==?=" (("=?gb2312?B?MD**2tPe/ySDI7bz+0d**osrS?=" NIL "dai**" "*.*.com")) (("=?gb2312?B?MDU2MDk2tPe/ySDI7bz+0dC3osrS?=" NIL "dai**" "*.*.com")) (("=?gb2312?B?MDU2MDk2tPe/ySDI7bz+0dC3osrS?=" NIL "dai**" "*.*.com")) (("=?gb2312?B?MDU2MTA31cXX07rAIMjtvP7R0LeiytI=?=" NIL "zhang**" "*.*.com")) NIL NIL NIL "<52F46C41B17B97**BEB3A5F1C0D2478F0044@*.*.*.com>") UID 130 FLAGS (\Seen) INTERNALDATE "11-Feb-2023 16:09:22 +0800" RFC822 {1506}
09:17:15:Readed string-literal 1506 bytes.
09:17:15:)
09:17:15:00003 OK FETCH completed.
09:17:15:00004 LOGOUT
09:17:15:Disconnected.

@jstedfast
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Seems that your other IMAP library doesn't send a NAMESPACE command.

Maybe the Exchange server breaks when it receives that command?

You'll have to edit ImapEngine.cs to make it ignore the NAMESPACE capability to work around that.

@jstedfast
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It also doesn't seem to send the CAPABILITY command (before or after logging in) to find out what commands the IMAP server supports.

@jstedfast
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jstedfast commented Feb 15, 2023

Try editing ImapEngine.cs on line 2589 and changing the line:

if ((Capabilities & ImapCapabilities.Namespace) != 0) {

to:

if (false && (Capabilities & ImapCapabilities.Namespace) != 0) {

If this fixes the issue, I'll add a QuirksMode for Exchange 2003 to avoid using the NAMESPACE command.

@xiongjx
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xiongjx commented Feb 15, 2023

Try editing ImapEngine.cs on line 2589 and changing the line:

if ((Capabilities & ImapCapabilities.Namespace) != 0) {

to:

if (false && (Capabilities & ImapCapabilities.Namespace) != 0) {

If this fixes the issue, I'll add a QuirksMode for Exchange 2003 to avoid using the NAMESPACE command.

Fixed the issue!
Thank you very much!

@jstedfast
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Ok, I'll add a work-around for Exchange 2003.

jstedfast added a commit that referenced this issue Feb 16, 2023
@chenzuo
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chenzuo commented May 30, 2023

@TechGuyAlabama

Port 995 is POP3, not SMTP.

The SMTP ports are: 25, 465 (SslOnConnect), or 587.

@xiongjx

There's nothing MailKit can do in your situation. Your network connection was lost, either because the server disconnected your or because your router went down or something.

https://help.aliyun.com/document_detail/36576.html

SMTP
smtp.mxhichina.com
465

using var smtp = new SmtpClient();
smtp.Connect(_mailSettings.Host, _mailSettings.Port, SecureSocketOptions.SslOnConnect);
smtp.Authenticate(_mailSettings.Mail, _mailSettings.Password);
await smtp.SendAsync(mimeMessage);
smtp.Disconnect(true,cancellationToken);

thanks, it has been resolved my issue and successfully sent mail.

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