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Failed to create user token from device token #283

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evavh opened this issue Dec 21, 2022 · 3 comments
Closed

Failed to create user token from device token #283

evavh opened this issue Dec 21, 2022 · 3 comments

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@evavh
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evavh commented Dec 21, 2022

I am getting the following error when trying to run rmapi:
ERROR: 2022/12/21 10:19:36 auth.go:50: failed to create user token from device token request failed with status 500

Trace (tokens replaced with XXXX) 
INFO: 2022/12/21 10:31:22 common.go:61: cache loaded:  /home/eva/.cache/rmapi/.tree
Trace: 2022/12/21 10:31:22 blobstorage.go:49: fetching GET blob url for: root
Trace: 2022/12/21 10:31:22 transport.go:177: request: POST /sync/v2/signed-urls/downloads HTTP/1.1
Host: internal.cloud.remarkable.com
Authorization: Bearer XXXX
User-Agent: rmapi

{"http_method":"GET","relative_path":"root"} <nil>
Trace: 2022/12/21 10:31:22 transport.go:190: HTTP/2.0 401 Unauthorized
Content-Length: 14
Alt-Svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
Content-Type: text/plain; charset=utf-8
Date: Wed, 21 Dec 2022 09:31:22 GMT
Server: Google Frontend
Traceparent: XXXX
Via: 1.1 google
X-Cloud-Trace-Context: XXXX
X-Content-Type-Options: nosniff
X-Envoy-Decorator-Operation: ingress CreateDownloadUrlV2

invalid token
 <nil>
Trace: 2022/12/21 10:31:22 transport.go:194: request failed with status 401
Trace: 2022/12/21 10:31:22 main.go:36: 401 Unauthorized Error
Trace: 2022/12/21 10:31:22 transport.go:177: request: POST /token/json/2/user/new HTTP/1.1
Host: webapp-production-dot-remarkable-production.appspot.com
Authorization: Bearer XXXX
User-Agent: rmapi

 <nil>
Trace: 2022/12/21 10:31:22 transport.go:190: HTTP/2.0 500 Internal Server Error
Content-Length: 323
Alt-Svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
Content-Type: text/html; charset=UTF-8
Date: Wed, 21 Dec 2022 09:31:22 GMT
Server: Google Frontend

<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>500 Server Error</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>
<h2>The server encountered an error and could not complete your request.<p>Please try again in 30 seconds.</h2>
<h2></h2>
</body></html>
 <nil>
Trace: 2022/12/21 10:31:22 transport.go:194: request failed with status 500
ERROR: 2022/12/21 10:31:22 auth.go:50: failed to create user token from device token request failed with status 500

I have tried deleting the rmapi config and entering a new one-time code, but that gives me the following error:
ERROR: 2022/12/21 10:22:20 auth.go:93: failed to create a new device token

Trace 
Trace: 2022/12/21 10:40:46 transport.go:177: request: POST /token/json/2/device/new HTTP/1.1
Host: webapp-production-dot-remarkable-production.appspot.com
Authorization: Bearer
User-Agent: rmapi

{"code":"XXXX","deviceDesc":"desktop-linux","deviceID":"XXXX"} <nil>
Trace: 2022/12/21 10:40:46 transport.go:190: HTTP/2.0 500 Internal Server Error
Content-Length: 323
Alt-Svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
Content-Type: text/html; charset=UTF-8
Date: Wed, 21 Dec 2022 09:40:46 GMT
Server: Google Frontend

<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>500 Server Error</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>
<h2>The server encountered an error and could not complete your request.<p>Please try again in 30 seconds.</h2>
<h2></h2>
</body></html>
 <nil>
Trace: 2022/12/21 10:40:46 transport.go:194: request failed with status 500
ERROR: 2022/12/21 10:40:46 auth.go:93: failed to create a new device token

This all happened at the same time that this issue appeared in the Read on reMarkable plugin for Firefox . I thus suspect that something changed in reMarkable's authentication API that broke both these third-party applications.
@nov1n nov1n mentioned this issue Dec 21, 2022
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@nov1n
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nov1n commented Dec 21, 2022 •
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I got the same error in my project nov1n/RemarkablePocket#20 that uses rmapi.

@morewithout
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This has just been fixed in v.0.0.23. See #274 :-)

@evavh
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evavh commented Dec 22, 2022

Ah thanks, I though that was a different issue. :)

@evavh evavh closed this as completed Dec 22, 2022
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@nov1n @evavh @morewithout