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jwplayer7.0.1+flash doesn't work.(bug?) #681

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ghost opened this issue Aug 26, 2015 · 6 comments
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jwplayer7.0.1+flash doesn't work.(bug?) #681

ghost opened this issue Aug 26, 2015 · 6 comments
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@ghost
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ghost commented Aug 26, 2015

Hello.

I updated jwplayer from v6.x to v7.0.1
Since then, there has been something wrong with playing videos with "flash".(setup option primary: 'flash')
It stops with "buffering" status and never becomes "play".

-- my environment --
pc: mac(yosemite)
browser: chrome
flash player: version 18,0,0,232 installed

Incidentally, in FireFox and Safari, "html5" is automatically used instead of "flash" in spite of this setting → primary: 'flash'. (and it works.)

if using version 6.x, this problem doesn't occur.

please instruct me if you have some solution 🙏

@robwalch
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@shucreaml0117 which version(s) of Chrome are you seeing this in?

As mentioned in #679 Chrome power saving may be blocking the Flash player from starting. You could try hosting the swf yourself to see if that prevents blocking, or if that doesn't seem to be the issue, please share a url so that we can have a look at the media you're trying to play.

@ghost
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ghost commented Aug 27, 2015

@robwalch

Thank you for replying 😄

Latest version(44.0.2403.157 (64-bit)) Chrome is installed.
And, this is a url I'm trying to play. → http://dl01.twitcasting.tv/unachanman/download/173011802?embed=e91585cc

I created a repository as example that shows the problem.
https://github.com/shucreaml0117/JWPlayer_issue_example
Please clone, and open index.html after inputting jwplayer.key on line 16.

@robwalch
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This is a case of Chrome blocking Flash content. We recommend you not set primary: 'flash' on your streams. We will be working on improving the experience when Flash content is blocked, but the user will need to initiate playback with a click. Autostart will not be possible with Flash in Chrome. Eventually it is very likely that we will deprecate primary setup option as well.

Is there any reason that you need to set primary: 'flash' ? Ads?

@chrisdeely
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@robwalch I would encourage you to not remove the primary config option. We have use cases where we need to use the Flash rendering for HLS, even on Safari.

Specifically, we have custom metadata in our HLS streams that needs to be read at runtime, and the HTML5 implementation never fires the meta event for ID3 or other timed metadata on desktops.

@robwalch
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Good to know @chrisdeely. "very likely" is strong language - considering it. If you need autoplay, more than our HLS functionality or Flash ad support than be wary. That's the message we're working on. Soon Flash in Chrome with "Detect and run important plugin content" power save feature will behave like click to start video on iOS.

@ghost
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ghost commented Sep 8, 2015

@robwalch

I'm sorry for being late. 😭
For a reason, it was better to use flash.
But, this time, I tried with html5 player and it went well!

Thank you.

@ghost ghost closed this as completed Sep 8, 2015
@robwalch robwalch self-assigned this Sep 22, 2015
@robwalch robwalch added this to the v7.1.1 milestone Sep 22, 2015
This issue was closed.
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