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Mail stopped to be delivered to some users #264

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fidencio opened this issue Apr 4, 2022 · 5 comments
Closed

Mail stopped to be delivered to some users #264

fidencio opened this issue Apr 4, 2022 · 5 comments
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bug Incorrect behaviour needs-review Needs to be assessed by the team.

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@fidencio
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fidencio commented Apr 4, 2022

Today @snir911 raised an issue on Slack (please, see the thread: https://katacontainers.slack.com/archives/C879ACQ00/p1649061888296169) mentioning he's been not receiving emails for our mailing list for the past 2 weeks.

This has happened in the past, in a more generalised way around an year ago or so.

@snir911 also mentioned that another community member (@bpradipt) has also not received emails for the past 2 weeks, both of them are registered with their "@redhat.com" emails.

@ttx, could you please help us here? Could you take a look if something got bounced?

Also, /cc @SunnyCai1 for awareness.

@fidencio fidencio added bug Incorrect behaviour needs-review Needs to be assessed by the team. labels Apr 4, 2022
@ttx
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ttx commented Apr 4, 2022

The subscriptions are both valid and active.

We had a similar problem in the past with Red Hat addresses and after some analysis they found a problem on the Red Hat email server side, rejecting emails from the list.

Let me see if I can find a reference to that earlier occurrence.

@ttx
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ttx commented Apr 4, 2022

Hmm, actually that was a different issue.

Here is seems the Red Hat email server considers the IP we are sending email from is questionable. We have requested our delisting from that spamlist, this should hopefully unblock soon.

@ttx
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ttx commented Apr 4, 2022

Alright, the IP address was cleared. Email should now flow again. @snir911 @bpradipt please confirm
You can access the list archives at http://lists.katacontainers.io/pipermail/kata-dev/ to read what you missed.

@snir911
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snir911 commented Apr 5, 2022

@ttx yes! i can see an email from @ariel-adam earlier today, thank you!

@ttx
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ttx commented Apr 5, 2022

Alright we'll consider it fixed!

@ttx ttx closed this as completed Apr 5, 2022
Issue backlog automation moved this from To do to Done Apr 5, 2022
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