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Cannot initializate device with 2.8.0 #45

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peskymerryherald opened this issue Feb 12, 2020 · 29 comments
Open

Cannot initializate device with 2.8.0 #45

peskymerryherald opened this issue Feb 12, 2020 · 29 comments
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@peskymerryherald
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Screenshot 2020-02-12 at 11 50 10

After installing a kios 2.8.0 in a raspberry pi zero, I get stuck in select language page.

@cedricve
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thanks for reporting, will try to reproduce. any help is welcome though.

@cedricve
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@peskymerryherald what happens if you open in incognito?

@peskymerryherald
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@cedricve, same error 😞

@peskymerryherald
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Same it's happening to me with a Raspberry Pi 4.

@igor-roje
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Same it's happening to me with a Raspberry Pi 3 Model B v 1.2.

@cedricve
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cedricve commented Apr 6, 2020

igor didnt experience this.. tried to reproduce. What happens if you do a clean install?

@igor-roje
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I will tray clean install for now if this png can help
Izrezak

@cedricve
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cedricve commented Apr 6, 2020

thanks looks different, let me know if you did the reinstall.

@igor-roje
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Did you meen reinstall kios image or

Iinstall the Kerberos manually on Raspbian GNU/Linux 10.

@cedricve
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cedricve commented Apr 6, 2020 via email

@igor-roje
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Yes I am

@igor-roje
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OK, now I understand :

WARNING: Upgrading from a previous to 2.8.0 will not work. Please do a clean install

I do a clean install the first time and I get that error.

@igor-roje
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Maybe this Internal Server Error help :
Izrezak2

@cedricve
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cedricve commented Apr 6, 2020

can you show what is in the response of the call (check the network tab)

@igor-roje
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I installed the Kerberos manually on Raspbian GNU/Linux
and everything works fine so I am sure that the hardware works properly.
Tomorrow I will back to Kios and send you the response.

@igor-roje
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Here is the response.
Izrezak

@cedricve
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cedricve commented Apr 7, 2020

hey @igor-roje, sorry cannot see your response.

@igor-roje
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Sorry here it is.

@igor-roje
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response.txt

@cedricve
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cedricve commented Apr 8, 2020

@igor-roje I just tested out myself what happens on the RPi 3 1.2, and it works just fine. So I'm wondering if we could look together during a video call? To help and understand what is happening?

@igor-roje
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No problem what I need to do or install

@cedricve
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cedricve commented Apr 8, 2020 via email

@igor-roje
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igor-roje commented Apr 8, 2020 via email

@igor-roje
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igor-roje commented Apr 8, 2020 via email

@cedricve
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cedricve commented Apr 8, 2020

Hmm that is strange, however great you find out! Not sure why the time sync is not working for you.
Are you within a highly secured network?

@igor-roje
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igor-roje commented Apr 8, 2020 via email

@igor-roje
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I did clean install one more time but this time I set static_dns="83.139.103.3"
instead static_dns="192.168.0.1" in static_ip.conf which is my internet provider dns.
Now everything is working fine.
Date and time are placed and installation is working fine.
Cedric thanks for your time.

@cedricve
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cedricve commented Jul 4, 2020

Will check why it's not working properly without any internet accesss.

@cedricve cedricve self-assigned this Jul 4, 2020
@cedricve cedricve added the bug label Jul 4, 2020
@Fabeson
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Fabeson commented Mar 30, 2022

I know this got a bit stale but since 2 years have passed without an update: @igor-roje fix to manually set the date via eg.
date -s "2022-03-30 20:00" is still valid and helped me out in getting through the initial setup - Thanks a lot!

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