Unable to Connect to Cloud Servers with this Error unhandledRejection Error: Request failed with status code 401

[Antonieuk1]

im wanting to use this service to view my unifi cameras in Alaxa the service is running on a Unraid Server iv got the camera linked to scrypted already but it just wont connect to the Cloud Service
Thanks for any help

[flinthamm]

I'm hoping this will stimulate further discussion...

This seems to be a great project, however I must admit to being very frustrated at being unable to get the necessary "Cloud" plugin to register at all, despite trying all the options (except PNP, as I don't ever use this and it's disabled on the Router).

If a port forward is setup on the Router to the local https port, or an NGINX Reverse proxy (with a valid certificate) is setup to the insecure local port, a 401 unauthorised error keeps being displayed in the logs:

** THE SECRET AND ANY OTHER DATA HAVE BEEN REMOVED OR SHORTENED FOR OBVIOUS REASONS

scrypted      |     request: <ref *1> ClientRequest {
scrypted      |       _events: [Object: null prototype],
scrypted      |       _eventsCount: 7,
scrypted      |       _maxListeners: undefined,
scrypted      |       outputData: [],
scrypted      |       outputSize: 0,
scrypted      |       writable: true,
scrypted      |       destroyed: false,
scrypted      |       _last: true,
scrypted      |       chunkedEncoding: false,
scrypted      |       shouldKeepAlive: false,
scrypted      |       maxRequestsOnConnectionReached: false,
scrypted      |       _defaultKeepAlive: true,
scrypted      |       useChunkedEncodingByDefault: false,
scrypted      |       sendDate: false,
scrypted      |       _removedConnection: false,
scrypted      |       _removedContLen: false,
scrypted      |       _removedTE: false,
scrypted      |       strictContentLength: false,
scrypted      |       _contentLength: 0,
scrypted      |       _hasBody: true,
scrypted      |       _trailer: '',
scrypted      |       finished: true,
scrypted      |       _headerSent: true,
scrypted      |       _closed: false,
scrypted      |       socket: [TLSSocket],
scrypted      |       _header: 'GET /_punch/register?registration_id=cOZOa-&registration_secret=Bdn&sender_id=80&upnp_port=0 HTTP/1.1\r\n' +
scrypted      |         'Accept: application/json, text/plain, */*\r\n' +
scrypted      |         'Authorization: Bearer undefined\r\n' +
scrypted      |         'User-Agent: axios/0.25.0\r\n' +
scrypted      |         'Host: home.scrypted.app\r\n' +
scrypted      |         'Connection: close\r\n' +
scrypted      |         '\r\n',
scrypted      |       _keepAliveTimeout: 0,
scrypted      |       _onPendingData: [Function: nop],
scrypted      |       agent: [Agent],
scrypted      |       socketPath: undefined,
scrypted      |       method: 'GET',
scrypted      |       maxHeaderSize: undefined,
scrypted      |       insecureHTTPParser: undefined,
scrypted      |       joinDuplicateHeaders: undefined,
scrypted      |       path: '/_punch/register?registration_id=cO3ZOa-&registration_secret=BdD&sender_id=840&upnp_port=0',
scrypted      |       _ended: true,
scrypted      |       res: [IncomingMessage],
scrypted      |       aborted: false,
scrypted      |       timeoutCb: null,
scrypted      |       upgradeOrConnect: false,
scrypted      |       parser: null,
scrypted      |       maxHeadersCount: null,
scrypted      |       reusedSocket: false,
scrypted      |       host: 'home.scrypted.app',
scrypted      |       protocol: 'https:',
scrypted      |       _redirectable: [Writable],
scrypted      |       [Symbol(kCapture)]: false,
scrypted      |       [Symbol(kBytesWritten)]: 0,
scrypted      |       [Symbol(kNeedDrain)]: false,
scrypted      |       [Symbol(corked)]: 0,
scrypted      |       [Symbol(kOutHeaders)]: [Object: null prototype],
scrypted      |       [Symbol(errored)]: null,
scrypted      |       [Symbol(kUniqueHeaders)]: null
scrypted      |     },
scrypted      |     data: ''
scrypted      |   },
scrypted      |   isAxiosError: true,
scrypted      |   toJSON: [Function (anonymous)]
scrypted      | }
scrypted      |
scrypted      | e Scrypted Cloud unhandledRejection Error: Request failed with status code 401  

[psmith3]

I am having this exact same issue now that I have converted my scrypted server to the native home-assistant add-on. Did you find a reason for the error?

[jfroy]

I am also having this error.

[ZayadK]

it works for the first configuration. when a deploy again (on docker), it's never work.

[jarrodCoombes]

Maybe this is the solution, but it seems to have worked for me.

I setup a custom domain, then also added a port forward to port listed in the cloud plugin settings. I was then getting the 401 error that everyone else was getting. But then I clicked the "login" option at the top left (tiny little link under the title of the plugin) and that redirected me to the cloud login, which I did, which then looped me right back to my local instance and it appears to be working now.