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Soft Skills: negotiation, selling ideas, convincing others, etc

How it started

During a routine 1:1 meeting with my HR manager we agreed that it would be really beneficial for my further career to work harder on soft (professional / human) skills. That's why we formed an initial (seed sentence):

"Investigate possible learning sources about negotiation, selling and convincing others about your own solutions"

My main focus was to collect online articles on the topic. After initial research and some googling I had quite a big list of articles to process and some keywords I was interested in.

Initial work was done in Evernote app with periodic email check-ins with my manager. Later on I decided that it would be easier to manage the work using GitHub repository of Markdown files.

So here we are.

Keywords

Primary

Secondary

Tertiary

  • body language,
  • communication skills,
  • conflict resolution
  • conflict solving,
  • diplomacy,
  • dispute resolution,
  • earn respect,
  • emotional intelligence,
  • gain appreciation,
  • haggle,
  • leadership,
  • nonverbal communication,
  • presenting,
  • story-telling,
  • winning people,
  • public speaking,
  • build trust,

Convincing others

Selling ideas

Influence others

Persuasion

noun ‘to persuade’ is: "to cause (someone) to do something by asking, arguing, or giving reasons". [05]

If you want to win an argument, ask the person trying to convince you of something to explain how it would work. [24]

People will do things that aren’t in their best interest, just to prove to you that they have autonomy. If you make it clear to them that it’s okay to say “no”, then you help them feel autonomous which makes them more collaborative. You call somebody up on the phone and say, “Have you got a few minutes to talk?” That will make anybody tighten up. Immediately they want to say “no” to that, because they know if they say “yes”, they’re going to get hooked in and be kept on the phone. The opposite is to say, “Is now a bad time to talk?” [16]

Reasoning, argumentation

Winning an argument

Assertiveness

is the ability to communicate with others in a clear and direct manner. "The Art of telling people what you would like them to do, in a way that they don't feel threatened or put down".

Body language, nonverbal communication

Winning people, earn respect, Gain Appreciation

Haggle

Public speaking

Build trust

TODO: To process

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