Fuzzy formal concept analysis based opinion mining for CRM in financial services
- Preprocessed Dataset is uploaded for the given research article: https://www.sciencedirect.com/science/article/pii/S1568494617302910 If you are using the given dataset please cite following papers:
@article{RAVI2017786, title = "Fuzzy formal concept analysis based opinion mining for CRM in financial services", journal = "Applied Soft Computing", volume = "60", pages = "786 - 807", year = "2017", issn = "1568-4946", doi = "https://doi.org/10.1016/j.asoc.2017.05.028", url = "http://www.sciencedirect.com/science/article/pii/S1568494617302910", author = "Kumar Ravi and Vadlamani Ravi and P. Sree Rama Krishna Prasad" }
@article{DBLP:journals/corr/abs-1905-09598, author = {Rohit Gavval and Vadlamani Ravi and Kalavala Revanth Harshal and Akhilesh Gangwar and Kumar Ravi}, title = {CUDA-Self-Organizing feature map based visual sentiment analysis of bank customer complaints for Analytical {CRM}}, journal = {CoRR}, volume = {abs/1905.09598}, year = {2019}, url = {http://arxiv.org/abs/1905.09598}, archivePrefix = {arXiv}, eprint = {1905.09598}, timestamp = {Wed, 29 May 2019 11:27:50 +0200}, biburl = {https://dblp.org/rec/bib/journals/corr/abs-1905-09598}, bibsource = {dblp computer science bibliography, https://dblp.org} }