[FR]: Make the kurtosis feedback command guide users to easier ways of feedback

[mieubrisse]

Background and motivation

I expected kurtosis feedback to guide me in filing feedback. However, I just got the display with the links. If I hadn't seen the feature get built, I wouldn't know that:

1. you can pass in flags to go directly to the feedback
2. I should even pass in -h to see what those flags are
3. I can type a message as the first argument to auto-populate it

(Also, quick aside, but the message I type in for Github gets discarded)

Current behavior

kurtosis feedback prints a block of text with links

Desired behavior

Running kurtosis feedback guides me to giving feedback in easier ways (flag, passing in the message)

How important is this feature or improvement to you?

Nice to have, this feature would make using Kurtosis more enjoyable.

[leeederek]

Hey @mieubrisse! This is great feedback. I'd like to propose a quick prototype to get your thoughts:

What if when you ran kurtosis feedback -h, the CLI would respond with:

Give feedback, file a bug report or feature request, or get help from the Kurtosis team. See below for the many ways you can get in touch with us.

TIP: You can quickly type and send us feedback directly from the CLI. For example, kurtosis feedback "I enjoy the enclave naming theme" will open an email draft to feedback@kurtosistech.com with the message pre-filled with "I enjoy the enclave naming theme".

Adding this tip will help guide the user to send us feedback. What do you think?

[mieubrisse]

Hey @leeederek , I like the idea of adding more info to the helptext but I think the problem is that it's not obvious to a user why they'd run kurtosis feedback -h (because kurtosis feedback does a thing that doesn't take in any args or flags)

[leeederek]

Cool @mieubrisse! My understanding then is that you're asking for more explicit nudges or tips of some kind for a user to easily see what flags and args they can use with the kurtosis feedback command. Is that correct?

Prototype: when running the kurtosis feedback command, the following message gets printed:

=====================================================
|| Your feedback is valuable and helps us improve Kurtosis. Thank you. ||
=====================================================
This command can be used to deliver feedback to the Kurtosis team!

• Pass in your feedback as an argument using double quotations (e.g. kurtosis feedback "my feedback").
• Pass in the --github flag to open our Github Issues templates, pre-filled with your feedback/arg.
• Pass in the --email flag to open a draft email, pre-filled with your feedback/arg, to send to feedback@kurtosistech.com.
• Pass in the --calendly flag to open our Calendly link to schedule a 1:1 session with us for feedback and questions you may have!

See below for the some direct links as well.

• For bugs/issues, let us know in our Github.
• For general feedback, click here to email us.
• If you need help getting started, schedule an on-boarding session with us.

What do you think?

[leeederek]

Stale, closing