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Doesn't start #85

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staycanuca opened this issue Dec 27, 2022 · 14 comments
Closed

Doesn't start #85

staycanuca opened this issue Dec 27, 2022 · 14 comments
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bug Something isn't working platform: windows

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@staycanuca
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staycanuca commented Dec 27, 2022

Latest version 0.7.0 x64 can't be run run on windows 10 x64.
What I try:

  • simple upgrade
  • uninstall and the reinstall
  • delete config file and then reinstall

Version 0.6.10 is working ok.

@lencx
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lencx commented Dec 27, 2022

Run a direct exit?

@lencx lencx added bug Something isn't working platform: windows labels Dec 27, 2022
@staycanuca
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staycanuca commented Dec 27, 2022

Run a direct exit?

no. I will try
LE: Can't make it run

@lencx
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lencx commented Dec 27, 2022

I checked the code and did not change anything related to the configuration, is the application not clickable at all?

@staycanuca
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the application is not clickable at all

@lencx
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lencx commented Dec 27, 2022

I can't pinpoint your problem right now, as some people are giving feedback that win10 x64 works fine. Can you record a short video?

I asked a few win10 x64 users can run, you can try reinstalling ChatGPT_0.7.0_x64_en-US.msi.

@SapitoSucio
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SapitoSucio commented Dec 27, 2022

I second this, I'm on windows 11 and when I try to start the program, I only notice the system tray icon, but nothing pop ups, when I hover the mouse over the system tray icon this disappears, meaning the software crashed.

@AdamB2023
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AdamB2023 commented Dec 27, 2022

After starting the binary, tray icon appear, but the app is immediately closed.
Here you can see process exit details.

I tried to remove C:\Users\user\.chatgpt\ but it doesn't help.

logs

@lencx
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lencx commented Dec 27, 2022

Please try v0.7.1

@AdamB2023
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v0.7.1 is crashing too, the log file is not filled.

@lencx
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lencx commented Dec 27, 2022

@MTW20 I don't have a windows computer for debugging, so if you can, I'd like you to clone the project and I can assist you with the build. https://github.com/lencx/ChatGPT#how-do-i-build-it

You can see some error messages when you start the dev command locally.

@AdamB2023
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@lencx I left you a private message on Twitter.

@fstanley
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fstanley commented Dec 27, 2022

Just chiming in, same problem for me on Windows 10. I am a new user, never installed. 0.7.0 and 0.7.1 fail to start. I uninstalled and installed 0.6.10 and it works fine.

@lencx
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lencx commented Dec 27, 2022

Please try v0.7.2 version.

@AdamB2023
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It works! Thank you for fixing it.

@lencx lencx closed this as completed Dec 28, 2022
SsomsakTH pushed a commit to SsomsakTH/ChatGPT that referenced this issue Jul 24, 2023
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