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FAQ
Elias Benbourenane edited this page Dec 13, 2021
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Getting a Video load failed message? Or maybe the audio doesn't work while the video works? Well, this is not a libDrive issue!
Browsers aren't able to play a great majority of video and audio codecs, this is due to copyright and some other complicated issues.
So, what can you do?
- You can enable the transcoded config option, this doesn't always work though. This method only works if Google Drive has transcoded the video. To check if Google Drive has transcoded the video, find the file on Google Drive and play it, if you can play it there you can play it on libDrive.
- Use an external player, on the video's view page, there is an
External Playerbutton, clicking it will open a menu with a list of video players which will open the video in the external player, this method has a 100% success rate. I recommend PotPlayer for Windows and VLC for Android. - Use a different browser; Microsoft Edge supports the most video codecs, but once again, it doesn't always work.
- Upload different video codecs to Google Drive that are supported by your browser. x264 videos and AAC audios work on almost all browsers.
If you're using Heroku, libDrive automatically updates! Just make sure the LIBDRIVE_VERSION environment variable is set to latest.
If you're deploying it on a local setup, you need to download the latest release from https://github.com/libDrive/libDrive/releases/latest and manually replace files.
You can also specify which version to use, for example setting LIBDRIVE_VERSION to v1.4.0 will set the version to v1.4.0 permanently.