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[In-app feedback] #610

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alt-tab-macos-bot opened this issue Sep 15, 2020 · 7 comments
Closed

[In-app feedback] #610

alt-tab-macos-bot opened this issue Sep 15, 2020 · 7 comments
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unactionable Further action is not possible due to lack of information or support unclear Need help from the author to provide more information to flesh out the issue unreproducible Need help from the author to reproduce the issue

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@alt-tab-macos-bot
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This issue was opened by a bot after a user submitted feedback through the in-app form.

From: bryan.murphy@gmail.com

Message:

This app is great, but there's one bug that happens occasionally. Right now I have 3 applications with 3 windows open on my current workspace, but the alt-tab app only shows two when I try to switch between them (none are minimized or hidden or anything like that).

It's almost like the alt-tab app occasionally misses an event and then doesn't know about a window. If I restart the app, then all windows show up as expected.

Debug profile

  • App version: 6.5.0
  • App preferences:
    • MSAppCenter310AppCenterUserDefaultsMigratedKey: 1
    • MSAppCenter310CrashesUserDefaultsMigratedKey: 1
    • MSAppCenterInstallId: D06256CB-295E-4876-9D03-A53559B210C6
    • MSAppCenterPastDevices: <62706c69 73743030 d4010203 04050665 66582476 65727369 6f6e5824 6f626a65 63747359 24617263 68697665 72542474 6f701200 0186a0af 10150708 0e14181e 4c4d4e4f 50515253 54555657 585c6155 246e756c 6cd2090a 0b0d5a4e 532e6f62 6a656374 73562463 6c617373 a10c8002 8014d30f 100a1112 135c7469 6d657374 616d704b 65795964 65766963 654b6579 80038005 8013d215 0a161757 4e532e74 696d6523 41c28786 1cda0d91 8004d219 1a1b1c5a 24636c61 73736e61 6d655824 636c6173 73657356 4e534461 7465a21b 1d584e53 4f626a65 6374df10 171f2021 220a2324 25262728 292a2b2c 2d2e2f30 31323334 35363738 39373838 3d3e3838 38384344 45463838 494a4b59 6f735665 7273696f 6e5e7469 6d655a6f 6e654f66 66736574 58617070 4275696c 645f1015 6c697665 55706461 74655061 636b6167 65486173 685a6170 70566572 73696f6e 5f101177 72617070 65725364 6b566572 73696f6e 5b636172 72696572 4e616d65 5773646b 4e616d65 566c6f63 616c655f 10176c69 76655570 64617465 4465706c 6f796d65 6e744b65 795e6361 72726965 72436f75 6e747279 5a6f7341 70694c65 76656c5e 77726170 70657253 646b4e61 6d65576f 656d4e61 6d655a73 646b5665 7273696f 6e5c6170 704e616d 65737061 6365556d 6f64656c 5f101577 72617070 65725275 6e74696d 65566572 73696f6e 5f10166c 69766555 70646174 6552656c 65617365 4c616265 6c5a7363 7265656e 53697a65 566f734e 616d6557 6f734275 696c6480 0b800e80 10800080 12801080 00800080 06800d80 00800080 00800080 09800780 11800880 00800080 0f800a80 0c5f100f 61707063 656e7465 722e6d61 636f7355 332e332e 315e4d61 63426f6f 6b50726f 31352c31 55417070 6c65556d 61634f53 5731302e 31342e36 57313847 36303230 55656e5f 555313ff ffffffff fffed458 31343430 78393030 55362e35 2e305f10 18636f6d 2e6c776f 7569732e 616c742d 7461622d 6d61636f 73d2191a 595a584d 53446576 696365a3 595b1d5c 4d535772 61707065 7253646b d2191a5d 5e5f1013 4d534465 76696365 48697374 6f727949 6e666fa3 5f601d5f 10134d53 44657669 63654869 73746f72 79496e66 6f5d4d53 48697374 6f727949 6e666fd2 191a6263 5e4e534d 75746162 6c654172 726179a3 62641d57 4e534172 7261795f 100f4e53 4b657965 64417263 68697665 72d16768 54726f6f 74800100 08001100 1a002300 2d003200 37004f00 55005a00 65006c00 6e007000 72007900 86009000 92009400 96009b00 a300ac00 ae00b300 be00c700 ce00d100 da010b01 15012401 2d014501 50016401 70017801 7f019901 a801b301 c201ca01 d501e201 e8020002 19022402 2b023302 35023702 39023b02 3d023f02 41024302 45024702 49024b02 4d024f02 51025302 55025702 59025b02 5d025f02 61027302 79028802 8e029402 9c02a402 aa02b302 bc02c202 dd02e202 eb02ef02 fc030103 17031b03 31033f03 44035303 57035f03 71037403 79000000 00000002 01000000 00000000 69000000 00000000 00000000 00000003 7b>
    • MSAppCenterSessionIdHistory: <62706c69 73743030 d4010203 04050627 28582476 65727369 6f6e5824 6f626a65 63747359 24617263 68697665 72542474 6f701200 0186a0a7 07080e14 181e2355 246e756c 6cd2090a 0b0d5a4e 532e6f62 6a656374 73562463 6c617373 a10c8002 8006d30f 100a1112 135c7469 6d657374 616d704b 65795c73 65737369 6f6e4964 4b657980 03800080 05d2150a 1617574e 532e7469 6d652341 c287861c c1dba180 04d2191a 1b1c5a24 636c6173 736e616d 65582463 6c617373 6573564e 53446174 65a21b1d 584e534f 626a6563 74d2191a 1f205f10 144d5353 65737369 6f6e4869 73746f72 79496e66 6fa32122 1d5f1014 4d535365 7373696f 6e486973 746f7279 496e666f 5d4d5348 6973746f 7279496e 666fd219 1a24255e 4e534d75 7461626c 65417272 6179a324 261d574e 53417272 61795f10 0f4e534b 65796564 41726368 69766572 d1292a54 726f6f74 80010008 0011001a 0023002d 00320037 003f0045 004a0055 005c005e 00600062 00690076 00830085 00870089 008e0096 009f00a1 00a600b1 00ba00c1 00c400cd 00d200e9 00ed0104 01120117 0126012a 01320144 0147014c 00000000 00000201 00000000 0000002b 00000000 00000000 00000000 0000014e>
    • MSAppCenterUserIdHistory: <62706c69 73743030 d4010203 04050627 28582476 65727369 6f6e5824 6f626a65 63747359 24617263 68697665 72542474 6f701200 0186a0a7 07080e14 181e2355 246e756c 6cd2090a 0b0d5a4e 532e6f62 6a656374 73562463 6c617373 a10c8002 8006d30f 100a1112 135c7469 6d657374 616d704b 65795975 73657249 644b6579 80038000 8005d215 0a161757 4e532e74 696d6523 41c28786 1cc1efae 8004d219 1a1b1c5a 24636c61 73736e61 6d655824 636c6173 73657356 4e534461 7465a21b 1d584e53 4f626a65 6374d219 1a1f205f 10134d53 55736572 49644869 73746f72 79496e66 6fa32122 1d5f1013 4d535573 65724964 48697374 6f727949 6e666f5d 4d534869 73746f72 79496e66 6fd2191a 24255e4e 534d7574 61626c65 41727261 79a32426 1d574e53 41727261 795f100f 4e534b65 79656441 72636869 766572d1 292a5472 6f6f7480 01000800 11001a00 23002d00 32003700 3f004500 4a005500 5c005e00 60006200 69007600 80008200 84008600 8b009300 9c009e00 a300ae00 b700be00 c100ca00 cf00e500 e900ff01 0d011201 21012501 2d013f01 42014700 00000000 00020100 00000000 00002b00 00000000 00000000 00000000 000149>
    • NSStatusItem Preferred Position Item-0: 629
    • NSWindow Frame SUUpdateAlert: 422 225 620 392 0 0 1440 877
    • SUHasLaunchedBefore: 1
    • SULastCheckTime: 2020-09-10 15:23:42 +0000
    • SUUpdateGroupIdentifier: 2847508504
    • SUUpdateRelaunchingMarker: 0
    • alignThumbnails: 1
    • appsToShow: 0
    • hideWindowlessApps: true
    • holdShortcut: ⌘
    • menubarIcon: 0
    • preferencesVersion: 6.5.0
    • spacesToShow: 1
    • theme: 0
    • updatePolicy: 1
    • windowMaxWidthInRow: 30
  • Applications: 57
  • Windows: 6
    • {isFullscreen: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, spaceId: 1, spaceIndex: 1}
    • {isFullscreen: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, spaceId: 1, spaceIndex: 1}
    • {isFullscreen: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, spaceId: 1, spaceIndex: 1}
    • {isFullscreen: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, spaceId: 8, spaceIndex: 3}
    • {isFullscreen: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, spaceId: 7, spaceIndex: 2}
    • {isFullscreen: false, isMinimized: false, isHidden: false, isTabbed: false, isOnAllSpaces: false, spaceId: 11, spaceIndex: 6}
  • OS version: Version 10.14.6 (Build 18G6020)
  • OS architecture: x86_64
  • Locale: en_US (current)
  • Spaces: 6
  • Dark mode: Light
  • "Displays have separate Spaces": checked
  • Hardware model: MacBookPro15,1
  • Screens: 1
    • {x: 0.0, y: 0.0, width: 1440.0, height: 900.0}
  • CPU model: Intel(R) Core(TM) i9-8950HK CPU @ 2.90GHz
  • Memory size: 34.36 GB
  • Active CPU count: 12
  • Current CPU frequency: 2.9 Ghz
  • Resource utilization:
    • CPU: 0.4%
    • Memory: 73M
    • Threads count: 18

@lwouis
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lwouis commented Sep 15, 2020

The window not listed in AltTab, which app is it from? It is usually the same window and app that doesn't show up in the list?

@bmurphy1976
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I'm not sure if it's always the same window, but this time around it was Sublime Text 3. If it happens again I'll be sure to keep track of what windows it's missing.

@lwouis lwouis added unactionable Further action is not possible due to lack of information or support unclear Need help from the author to provide more information to flesh out the issue unreproducible Need help from the author to reproduce the issue labels Sep 25, 2020
@lwouis
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lwouis commented Sep 25, 2020

@bmurphy1976 any update on this? As it stands this ticket is unactionable since I can't reproduce the issue to understand it.

@bmurphy1976
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@lwouis unfortunately it hasn't happened since I reported the issue.

@lwouis
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lwouis commented Sep 26, 2020

I'll close the issue then. If it happens again please share then details here and i'll re-open the ticket 👍

@lwouis lwouis closed this as completed Sep 26, 2020
@bmurphy1976
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It just happened again and it was Sublime Text this time as well. I'm not entirely sure how I triggered it and I can't reproduce it. No need to re-open the ticket yet, I don't have anything actionable, but I'm going to keep chipping away at it.

@lwouis
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lwouis commented Oct 14, 2020

I think you may be experiencing the same thing as in #639 and/or possibly #603. Could you please check the discussion there, especially the recent discussion on #639

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