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Configuring Email Reminders |
Email reminder rules can be sent at regular intervals by the minute, hour, or day. The configuration determines how many emails are sent in a batch, and the store identity that appears as the sender of the message.
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On the Admin sidebar, go to Stores > Settings > Configuration.
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In the left panel, expand Customers and choose Promotions.
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Expand  the Automated Email Reminder Rules section. Then, do the following:
{: .zoom} [Automated Email Reminder Rules]({% link configuration/customers/promotions.md %})
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Set Enable Reminder Emails to
Yes. -
To set how often to run checks for new customers who qualify automated email reminders, set Frequency to one of the following:
Minute IntervalsHourlyDaily
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Set the appropriate Interval, based on the Frequency setting.
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Set Start Time to the hour, minute, and second the email is sent, based on a 24-hour clock.
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To limit the number of emails that can be sent in a batch, enter the number in the Maximum Emails per One Run field.
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To avoid repeated attempts to send failed email, enter the maximum number of attempts in the Email Send Failure Threshold field.
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Set Reminder Email Sender to the [store contact]({% link stores/store-email-addresses.md %}) that appears as the sender of the reminder email.
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When complete, click Save Config.