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not updating locations #4

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ronwell74 opened this issue Sep 20, 2021 · 29 comments · May be fixed by #5
Open

not updating locations #4

ronwell74 opened this issue Sep 20, 2021 · 29 comments · May be fixed by #5

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@ronwell74
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I have been using the 360 app for sometime time now, recently i have noticed, that it is not updating my location, or state. it can take several hours after the phone app has been updated with my location, for this app to update my homey.

@legovaer
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I got the same issue. When I look in the logs I see a lot of unauthorized messages. I have to restart the app everytime in order to get it working again.

legovaer pushed a commit to legovaer/com.cyclone-software.life360 that referenced this issue Oct 4, 2021
This is an attempt to fix magtimmermans#4 .. I noticed that the logs are displaying lots of "unauthorized" errors but the app is not crashing. It should exit.
@legovaer legovaer linked a pull request Oct 4, 2021 that will close this issue
@ronwell74
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ronwell74 commented Nov 20, 2021 via email

@magtimmermans
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magtimmermans commented Nov 21, 2021

Did you try the latest test version 2.0? Please remove all devices and the old version en test 2.0 version

@ronwell74
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ronwell74 commented Nov 21, 2021 via email

@ronwell74
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ronwell74 commented Nov 21, 2021 via email

@magtimmermans
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And your phone is at home? If so then 50 meters is not that bad. Can you check the coordinates send by life360 and check the coordinates that is in homey?

@ronwell74
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ronwell74 commented Nov 21, 2021 via email

@magtimmermans
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Pleas check in the homey app, settings-location if the location is correctly set. Life360 app calculate the distance based on that. So if that position is not accurate this distance can be off.

@ronwell74
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ronwell74 commented Nov 22, 2021 via email

@magtimmermans
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Start the homey app. Go to settings and t een location to make sure your location is accurate.

@ronwell74
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ronwell74 commented Nov 22, 2021 via email

@magtimmermans
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Please check also the location of the Life360 App on iPhone/Andriod to make sure they are exactly the same as on the homey settings.

@ronwell74
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ronwell74 commented Nov 22, 2021 via email

@magtimmermans
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Could you share some pictures of what you mean?

@ronwell74
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ronwell74 commented Nov 22, 2021 via email

@magtimmermans
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Nothing to see

@ronwell74
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here you go, I forgot i cant email attachments via email
both screenshot were done at the same time.

Screenshot_20211122-220010_Life360
Screenshot_20211122-220045_Homey
l

@magtimmermans
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Please test this new version. https://homey.app/a/com.cyclone-software.life360/test/

@magtimmermans magtimmermans reopened this Nov 25, 2021
@ronwell74
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ronwell74 commented Nov 25, 2021 via email

@ronwell74
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ronwell74 commented Nov 28, 2021 via email

@magtimmermans
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Then I am afraid that it has something to do with your app. I have asked the beta test team if anyone experience issues with it but no body of the 11 people had any problem. Could you check the logfile of the homey app if you see if there a place is found.

@ronwell74
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ronwell74 commented Nov 28, 2021 via email

@magtimmermans
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magtimmermans commented Nov 28, 2021 via email

@ronwell74
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ronwell74 commented Nov 28, 2021 via email

@magtimmermans
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magtimmermans commented Nov 29, 2021 via email

@ronwell74
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ronwell74 commented Nov 29, 2021 via email

@magtimmermans
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magtimmermans commented Nov 29, 2021 via email

@ronwell74
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ronwell74 commented Nov 29, 2021 via email

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3 participants