Add FAQ section for billing (#80)

mailsac · Apr 23, 2022 · 3e0cff6 · 3e0cff6
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diff --git a/help/subscriptions/faq.rst b/help/subscriptions/faq.rst
@@ -0,0 +1,31 @@
+.. _Dashboard: https://mailsac.com/dashboard
+.. _Billing: https://mailsac.com/billing
+
+.. _doc_subscriptions_faq:
+
+Subscription Frequently Asked Questions
+=======================================
+
+What is the minimal length of subscription term after which I cancel my subscription?
+-------------------------------------------------------------------------------------
+
+Subscriptions can be cancelled immediately. Any custom domains, private addresses,
+and other paid features will be removed. The :ref:`operations (Ops) per month <doc_api_calls>` will
+immediately revert to the free tier limits.
+
+What is the process for cancellation?
+-------------------------------------
+
+Subscriptions can be canceled by selecting `Billing`_ from the `Dashboard`_.
+There will be a list of active subscriptions. Selecting "Edit Subscription"
+will present a final verification that you intend to cancel the subscription.
+
+   .. image:: subscription_cancel.png
+      :width: 600px
+      :align: center
+
+Is the renewal to the next term automatic?
+------------------------------------------
+
+Yes, subscriptions that are paid for with a credit card will automatically
+renew.
diff --git a/help/subscriptions/subscription_cancel.png b/help/subscriptions/subscription_cancel.png
diff --git a/index.rst b/index.rst
@@ -65,6 +65,7 @@ Table of Contents
    help/dns_verification/dns_verification
    help/account_management/account_management
    help/account_management/credential_management
+   help/subscriptions/faq
    about/contact_and_support
    about/privacy_policy
    about/terms_of_service