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searchindex.js
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Search.setIndex({docnames:["admin-guide","admin-guide/SMS-config","admin-guide/add-user","admin-guide/admin-panel","admin-guide/billing-module","admin-guide/dialer-settings","advanced-configuration/advanced-configuration-guide","advanced-configuration/microsoft-asr","advanced-configuration/microsoft-tts","advanced-dev/streaming-callcenter-events","agentui/agentui","api-doc/agent_serializers","api-doc/audiofile_serializers","api-doc/branching_template_serializers","api-doc/callcenter_config_serializers","api-doc/callerid_group_serializers","api-doc/callerid_serializers","api-doc/campaign_serializers","api-doc/cdr_serializers","api-doc/contact_serializers","api-doc/content_type_serializers","api-doc/create_more_complex_ivr_api","api-doc/did_serializers","api-doc/dnc_contact_serializers","api-doc/dnc_serializers","api-doc/gateway_serializers","api-doc/how_create_survey_campaign_via_api","api-doc/payment_serializers","api-doc/phonebook_serializers","api-doc/queue_serializers","api-doc/section_template_serializers","api-doc/sms_campaign_serializers","api-doc/sms_gateway_serializers","api-doc/subscriber_list_serializers","api-doc/survey_serializers","api-doc/survey_template_serializers","api-doc/user_serializers","api-doc/userprofile_serializers","api-reference","gateway-config","index","introduction","user-guide","user-guide/call-center","user-guide/contacts","user-guide/customer-panel","user-guide/customer_faq","user-guide/dashboard","user-guide/inbound","user-guide/quickstart","user-guide/reports","user-guide/sms-campaign","user-guide/survey-nodes","user-guide/voice-campaign","webhook"],envversion:{"sphinx.domains.c":1,"sphinx.domains.changeset":1,"sphinx.domains.cpp":1,"sphinx.domains.javascript":1,"sphinx.domains.math":2,"sphinx.domains.python":1,"sphinx.domains.rst":1,"sphinx.domains.std":1,"sphinx.ext.intersphinx":1,sphinx:54},filenames:["admin-guide.rst","admin-guide/SMS-config.rst","admin-guide/add-user.rst","admin-guide/admin-panel.rst","admin-guide/billing-module.rst","admin-guide/dialer-settings.rst","advanced-configuration/advanced-configuration-guide.rst","advanced-configuration/microsoft-asr.rst","advanced-configuration/microsoft-tts.rst","advanced-dev/streaming-callcenter-events.rst","agentui/agentui.rst","api-doc/agent_serializers.rst","api-doc/audiofile_serializers.rst","api-doc/branching_template_serializers.rst","api-doc/callcenter_config_serializers.rst","api-doc/callerid_group_serializers.rst","api-doc/callerid_serializers.rst","api-doc/campaign_serializers.rst","api-doc/cdr_serializers.rst","api-doc/contact_serializers.rst","api-doc/content_type_serializers.rst","api-doc/create_more_complex_ivr_api.rst","api-doc/did_serializers.rst","api-doc/dnc_contact_serializers.rst","api-doc/dnc_serializers.rst","api-doc/gateway_serializers.rst","api-doc/how_create_survey_campaign_via_api.rst","api-doc/payment_serializers.rst","api-doc/phonebook_serializers.rst","api-doc/queue_serializers.rst","api-doc/section_template_serializers.rst","api-doc/sms_campaign_serializers.rst","api-doc/sms_gateway_serializers.rst","api-doc/subscriber_list_serializers.rst","api-doc/survey_serializers.rst","api-doc/survey_template_serializers.rst","api-doc/user_serializers.rst","api-doc/userprofile_serializers.rst","api-reference.rst","gateway-config.rst","index.rst","introduction.rst","user-guide.rst","user-guide/call-center.rst","user-guide/contacts.rst","user-guide/customer-panel.rst","user-guide/customer_faq.rst","user-guide/dashboard.rst","user-guide/inbound.rst","user-guide/quickstart.rst","user-guide/reports.rst","user-guide/sms-campaign.rst","user-guide/survey-nodes.rst","user-guide/voice-campaign.rst","webhook.rst"],objects:{"apirest.agent_serializers":{AgentSerializer:[11,1,1,""]},"apirest.audiofile_serializers":{AudioFileSerializer:[12,1,1,""]},"apirest.branching_template_serializers":{BranchingTemplateSerializer:[13,1,1,""]},"apirest.callcenter_config_serializers":{CallcenterConfigSerializer:[14,1,1,""]},"apirest.callerid_group_serializers":{CallerIDGroupSerializer:[15,1,1,""]},"apirest.callerid_serializers":{CallerIDSerializer:[16,1,1,""]},"apirest.campaign_serializers":{CampaignSerializer:[17,1,1,""]},"apirest.cdr_serializers":{VoIPCallSerializer:[18,1,1,""]},"apirest.contact_serializers":{ContactSerializer:[19,1,1,""]},"apirest.content_type_serializers":{ContentTypeSerializer:[20,1,1,""]},"apirest.did_serializers":{DIDSerializer:[22,1,1,""]},"apirest.dnc_contact_serializers":{DNCContactSerializer:[23,1,1,""]},"apirest.dnc_serializers":{DNCSerializer:[24,1,1,""]},"apirest.gateway_serializers":{GatewaySerializer:[25,1,1,""]},"apirest.payment_serializers":{PaymentSerializer:[27,1,1,""]},"apirest.phonebook_serializers":{PhonebookSerializer:[28,1,1,""]},"apirest.queue_serializers":{QueueSerializer:[29,1,1,""]},"apirest.section_template_serializers":{SectionTemplateSerializer:[30,2,1,""]},"apirest.sms_campaign_serializers":{SMSCampaignSerializer:[31,1,1,""]},"apirest.sms_gateway_serializers":{SMSGatewaySerializer:[3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ir:[4,41,45,51],desktop:43,destaddr:1,destin:[10,43,48,49,52],destination_numb:52,detail:[1,2,3,4,8,10,26,39,41,42,44,45,52,54],detect:[41,43,53],detect_sil:52,determin:[43,52],dial:[4,10,17,41,43,47,54],dial_method:[17,26],dialer:[0,1,2,4,6,10,39,41,42,44,46,48,49,50,51,52,54],dialer_campaign:3,dialer_cdr:3,dialer_gatewai:3,dialer_set:3,dialerset:3,diall:[10,39,41,43,44,46,49,53],dialplan:52,did:[38,39,52],did_numb:[22,48],did_seri:22,didn:54,didseri:22,differ:[4,21,26,41,44,47],digest:39,digit:[39,53],direct:[10,43,48,52],directli:[3,10,43,48],directpay:4,disabl:4,disallow:39,discard_abandoned_aft:29,disconnect:[10,39,43],dispatch:53,displai:[1,3,4,10,44,47,48,50,53,54],display_field:14,disposit:[10,43,54],dispost:[10,40],dissemin:41,distribut:[41,43],disturb:53,divert:43,divid:47,divis:4,dnc:[17,21,23,26,38,41,43,44,45,53,54],dnc_contact:23,dnc_contact_seri:23,dnc_serial:24,dnccontact:38,dnccontactseri:23,dncserial:24,doc:1,document:[1,21,26,38,42,44,52],doe:[10,52],doing:43,domain:[3,4],don:[1,4,17,44,52],done:[0,6,26,43,44,49,51],down:[3,10,29,44],download:[43,45,50],dqueue:29,drop:[43,44],dropdown:[10,45,51,52],dst:1,duck01:[12,26],due:41,dump:[12,13,16,17,19,21,22,23,24,26,27,28,29,30,31,32,33,35],duplic:[44,46],duplicate_contact:33,duplicated_from:17,durat:[4,5,18,39,43,46,47,50,53,54],dure:[44,51,53],each:[2,3,4,5,10,26,43,44,45,47,48,50,52,54],earli:[46,52],earlier:[26,49],easi:[41,42,52],easili:[4,16,41,42,44,52],east:[7,8],eastern:46,eastu:[7,8],echo:[10,43],edit:[1,3,4,10,17,49,52,53],editor:[44,52],edt:33,effect:21,effici:10,either:[39,41,47,52,54],elast:39,element:10,els:1,email:[11,36,37,41],emerg:41,emg:1,empti:[21,26,30],enabl:[4,41,52,54],enable_webrtc:11,enable_webrtc_autoansw:11,enclos:44,end:[3,9,10,26,41,44,45,52,53],endpoint:[43,54],engag:39,engin:[0,41,42,49],english:43,enjoi:43,enough:[43,53],ensur:[10,39,43,52,53,54],enter:[3,39,43,44,45,48,49,51,52,53,54],entir:43,entri:[3,48,52],envisag:52,error:[1,46,54],est:46,etc:[3,17,41,43,50],euro:52,evacu:41,even:[52,53],evenli:43,event:[0,40,41],everi:[2,41,48],everyth:1,exact:41,exactli:48,exampl:[3,4,9,16,17,21,26,33,41,46,52,54],exceed:43,excel:[45,50,51],except:[3,10,53],excess:43,execut:[41,49,52],exercis:49,exist:[46,53],exit:52,expect:[4,10,52],expedit:39,expirationd:[17,26,31],explain:[10,26,43],explanatori:50,explicit:52,explicitli:49,explor:21,express:47,extend:38,extens:41,extern:[5,17,43],extra:[4,17,44],extra_data:[17,26,54],facil:[2,10,19,41,52],fail:[1,4,41,51,53,54],failur:1,fals:[11,17,29,30],familiar:26,faq:[40,42],far:[21,26,47,52],featur:[3,4,40,42,43,48,52],feder:49,few:[4,10,44,49],fewest:29,field:[1,5,30,33,43,49,50,51,52,53],figur:47,file:[3,4,10,12,21,26,30,41,43,44,45,48,49,50,53],filenam:52,fill:[1,2,8,39,43,51,53],filter:[16,19,43,45,47,51],financ:41,find:[17,26,39],fine:43,finish:[46,52,53],first:[0,3,6,7,21,43,46,47,49,51,52,53],first_nam:[11,36,37,52],firstli:26,flexibl:52,flite:41,flow:52,follow:[1,3,4,9,10,11,17,21,26,29,39,41,42,43,44,48,49,50,52,53,54],form:[4,12,26,44],format:[1,3,10,41,43,44,45,48,49,51,54],forthcom:41,forward:[48,51],fqdn:39,frame:[22,27,33],free:[43,51,53],freeswitch:[0,41,42,49,52,54],frequenc:[3,17,26,31,43,51,53],fri:[13,16,17,19,23,24,27,28,29,30,31,32,33,35],fridai:[10,17,31],from:[1,2,3,5,9,10,12,16,21,26,35,38,39,41,43,44,45,46,47,48,49,50,51,52,53],ftc:49,full:[3,43,44,49,51],full_nam:[19,33,51,52,54],fulli:41,further:[43,52],furthermor:52,futur:[4,10],gap:44,gatewai:[0,1,2,10,17,26,31,32,38,39,41,48,49,51,52,53,54],gateway_codec:32,gateway_id:54,gateway_message_id:1,gateway_retri:32,gateway_seri:25,gateway_timeout:32,gatewayseri:25,gener:[2,4,41,52],get:[13,16,17,19,21,22,23,24,26,27,28,29,30,31,32,33,35,42,46,50,52,54],get_messag:9,get_progress_bar_valu:17,give:[2,3,7,10,26,39,41,43,45,47,49,50,51,53],given:[39,52,53],glanc:47,glass:10,global:44,gmail:36,gmt:[13,16,17,19,22,23,24,27,28,29,30,31,32,33,35,46,52],gmt_offset:33,going:[39,49,54],gold:39,good:[4,52,53],goodby:49,googl:10,grant:10,graph:47,green:[10,43,46],greet:[52,53],group:[7,16,38,43,49],gsm:41,guid:[6,40,49],half:52,hand:10,handl:43,hang:[10,48,52],hangup:[10,47,49,50,53,54],hangup_cause_cod:54,hangup_cause_q850:18,hangup_sect:21,happen:9,happi:52,hard:43,hardwar:[1,41,42],has:[3,4,10,16,39,41,43,44,46,47,48,52,53,54],has_been_dupl:17,has_been_start:17,have:[3,4,5,6,7,8,10,11,17,21,26,29,39,43,44,46,47,48,49,51,52,53],head:[13,16,17,19,22,23,24,28,29,30,31,32,33,35,44],header:[12,13,16,17,19,21,22,23,24,26,27,28,29,30,31,32,33,35,44,52,54],headphon:43,headset:[10,43],health:41,hear:[10,43,49],heard:[3,10,52],held:4,hello:[14,31,49,51],help:[39,41],henc:[10,46],here:[1,16,21,26,43,45,50,51,52,53],hide:4,high:41,highlight:[43,49],his:[4,9],histori:[4,10],hold:[10,43],home:10,host:[1,9,17,31],hostnam:[3,54],hostname_ip:[1,3,4,12,13,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38,43,44,45,48,51,53],hour:[10,46,47,48,51,53],hous:1,how:[1,4,14,16,38,43,49,52,53],howev:[0,4,43,51],html:[13,1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Guide","SMS Configuration","Add User","Admin Panel","SMS & Call Billing Module","Dialer Settings","Advanced","Setting up Microsoft Azure Speech-to-Text (ASR)","Setting up Microsoft Azure Text-to-Speech (TTS)","Streaming Call-Center Events","CallCenter Agent Interface","<cite>Agent API</cite>","<cite>Audio API</cite>","<cite>Branching Template API</cite>","<cite>Callcenter Config API</cite>","<cite>CallerID Group API</cite>","<cite>CallerID API</cite>","<cite>Campaign API</cite>","<cite>CDR API</cite>","<cite>Contact API</cite>","<cite>Content Type API</cite>","Create a complex IVR/Survey via API","<cite>DID API</cite>","<cite>DNCContact API</cite>","<cite>DNC API</cite>","<cite>Gateway API</cite>","How to create an IVR/Survey via API","<cite>Payment API</cite>","<cite>Phonebook API</cite>","<cite>Queue API</cite>","<cite>SectionTemplateSerializer</cite>","<cite>SMS Campaign API</cite>","<cite>SMSGateway API</cite>","<cite>SubscriberList API</cite>","<cite>Survey API</cite>","<cite>Survey Template API</cite>","<cite>User API</cite>","<cite>UserProfile API</cite>","API Reference","Setting up VoIP Telecoms Carriers","Auto-Dialer Solution for CallCenter","Introduction","User Guide","Call-Center","Contacts","Customer Panel","Customer FAQ","Dashboard","Inbound Calling","Quick Start","Reports","SMS Campaign","Survey & IVR Configuration","Voice 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