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one of my thermostats is constantly throwing an error- Omnilink Platform Bridge 9864@Front Door@Front Door@Target Heating Cooling State #24

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Tesla-P100FX opened this issue Jan 25, 2023 · 10 comments
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question Further information is requested

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@Tesla-P100FX
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Describe Your Problem:
one of my thermostats is constantly throwing an error(100s of erros daily) and i just want to remove it but unsure how to or what unit number it is

Logs:

Omnilink Platform BridgeERROR[Omnilink Platform Bridge 9864@Front Door@Front Door@Target Heating Cooling State] characteristic was supplied illegal value: number 3 exceeded maximum of 1
1/24/2023, 11:55:36 AMOmnilink Platform BridgeERROR[Omnilink Platform Bridge 9864@Front Door@Front Door@Target Heating Cooling State] characteristic was supplied illegal value: number 3 exceeded maximum of 1
1/24/2023, 2:42:05 PMOmnilink Platform Bridge

Plugin Config:

{
    "accessories": [],
    "platforms": [
        {
            "platform": "OmniLinkPlatform",
            "name": "Omni",
            "port": 4369,
            "targetHumidityDifference": 0,
            "key1": ""
            "address": "10.0.0.252",
            "key2": "",
            "includeAreas": true,
            "includeZones": true,
            "securityCode": "",
            "includeButtons": false,
            "includeUnits": true,
            "includeAuxiliarySensors": false,
            "includeEmergencyAlarms": false,
            "exclude": {
                "units": "17,22,28,33,58,59"
            },
            "defaultAccessoryMappings": {
                "zone": "none",
                "zoneFireEmergency": "none",
                "unit": "lightbulb"
            },
            "map": {
                "zones": {
                    "contact": "8,15,24,29,32,39,40,48,49"
                }
            },
            "syncTime": true,
            "showHomebridgeEvents": false,
            "showOmniEvents": false,
            "showRequestResponse": false,
            "clearCache": false,
            "mqtt": {
                "showMqttEvents": false
            }
        }
    ]
}

Screenshots:

Environment:

  • **Plugin Version 1.5.9
  • Homebridge Version 1.5.0
  • Node.js Version: 16.19.0
  • NPM Version:
  • Operating System: Raspbian
@Tesla-P100FX Tesla-P100FX added the question Further information is requested label Jan 25, 2023
@mantorok1
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Hi @Tesla-P100FX,
The error indicates that the thermostat only supports OFF (0) and HEAT (1) modes but it's trying to be set to AUTO (3) mode. Do you know if it should support COOL (2) and AUTO modes? Maybe there's bug and the plugin is not picking up the correct capacities of your system. I can try to fix it but I may need you to gather some more info for me.

If you just want to exclude it add thermostats to the exclude key like:

            "exclude": {
                "units": "17,22,28,33,58,59",
                "thermostats": "1"
            },

It looks like it's the thermostat named Front Door that is causing the issue. You just need to figure out its number so you can add it to the above thermostats key. You can do that by using "PC Access" or just restart the plugin (or homebridge) and it will give you a summary (name and number) of all your zones, units, thermostats etc. in the log.
Failing that all I can suggest is you try one at a time until you find the problem thermostat.

@Tesla-P100FX
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Tesla-P100FX commented Jan 25, 2023 via email

@mantorok1
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I believe Thermostats are different to units and zones from the Omni controller point of view. When you restart homebridge does it show any thermostats in the logs? In my case I don't have any so I see this:

[1/26/2023, 11:43:21 AM] [Omni] Units found: 3
[1/26/2023, 11:43:21 AM] [Omni]    33: Strobe            [Output]
[1/26/2023, 11:43:21 AM] [Omni]    34: Garage Door       [Output]
[1/26/2023, 11:43:21 AM] [Omni]    41: GARAGE DOOR       [Flag]
[1/26/2023, 11:43:21 AM] [Omni] Buttons found: 1
[1/26/2023, 11:43:21 AM] [Omni]     1: Garage Door
[1/26/2023, 11:43:21 AM] [Omni] Thermostats found: 0
[1/26/2023, 11:43:21 AM] [Omni] Access Controls found: 0
[1/26/2023, 11:43:21 AM] [Omni] Auxiliary Sensors found: 0
[1/26/2023, 11:43:21 AM] [Omni] Audio Sources found: 0
[1/26/2023, 11:43:21 AM] [Omni] Audio Zones found: 0

@mantorok1
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Hi @Tesla-P100FX,
Did you manage to exclude the Front Door thermostat? Just wondering if I can close this issue

@Tesla-P100FX
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Tesla-P100FX commented Apr 22, 2023 via email

@Tesla-P100FX
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Tesla-P100FX commented Apr 22, 2023 via email

@Tesla-P100FX
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Tesla-P100FX commented Apr 22, 2023 via email

@mantorok1
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Glad to hear you sorted it out.

If you still interesting is getting a copy of PC Access someone posted links in issue #5

@Tesla-P100FX
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Tesla-P100FX commented Apr 22, 2023 via email

@mantorok1
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Sorry I'm not sure what you mean by "easy access". Can you not download either of the files?
Here's the links again:

The Dealer PC Access is version 3.17. The initial password to gain entry to the app is PASSWORD

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