Web-Application-II-Project

Ticket34 Web Application Project

Overview

Ticket34 is a web application project aimed at providing an efficient and user-friendly ticketing service. The platform is designed to streamline the process of handling and managing tickets for various events, support requests, or any other instances requiring ticketing services.

Features

1. User Authentication

• Secure user registration and login functionalities.
• Role-based access control for administrators and regular users.

2. Ticket Creation and Management

• Intuitive ticket creation forms with relevant fields.
• Real-time ticket tracking and status updates.
• Attachment support for additional documentation.

3. Event Ticketing

• Capability to create and manage tickets specifically for products.

4. Notifications

• Notifications for ticket's messages.

5. Reporting and Analytics

• Comprehensive reporting tools for administrators.
• Analytics to track interactions.

Technology Stack

Frontend

• React.js for responsive and dynamic user interfaces.
• Redux for state management.

Backend Authentication and Security

• JSON Web Tokens (JWT) for secure user authentication.
• HTTPS to ensure data encryption during transmission.
• Cross-Origin Resource Sharing (CORS) implementation.

Screenshots

User Hompage

Description: Overview of the user's homepage.

Manager Hompage

Description: Overview of the manager's homepage.

Manager WorkersList

Description: Overview of the manager's list of workers.

Details Ticket

Description: Page for view tickets details.

Warranties

Description: Page for add warranties and view details of them.

Chat

Description: Users's chat view.