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"Browse Servers" link is unintuitive #1813

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mattcen opened this issue May 27, 2023 · 1 comment
Closed

"Browse Servers" link is unintuitive #1813

mattcen opened this issue May 27, 2023 · 1 comment

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@mattcen
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mattcen commented May 27, 2023

When I click the Browse servers on Try Matrix, I expected it to offer me a list of Homeservers (especially since above it says "we encourage you to find an existing server or get hosting for your organisation."

Perhaps it makes more sense to offer two links here; one for server software and one for free homeservers hosted by folks other than matrix.org, such as link to https://joinmatrix.org/servers/ or similar?

While it's great to make the website look prettier and appeal to everyone more, I think that a big thing is that if end-users rock up wanting to try thing out, there's no easy workflow for them to do so, unless they instead go (or are directed) to https://element.io/get-started, which used to make it clear you could download Element, which in turn would suggest matrix.org as a homeserver, which nobody wants for obvious reasons. I see https://element.io/get-started now prioritises emphasising contacting Sales to subscribe to EMS, which makes sense given y'all are not getting appropriately funded, but again, from an end-user perspective, raises the barrier to entry.

Hope this is a constructive analysis! You're all doing amazing work! 💜

@thibaultamartin
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That's a very constructive analysis, and it does make sense to have two links! I'm closing this issue as a duplicate of #1718

I believe #1570 will address this issue as well. Thanks for the feedback!

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