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justinegeffen
changed the title
Add customer support process to handbook
Request for documentation: Add customer support process to handbook
Aug 20, 2021
Draft:
https://docs.google.com/a/mattermost.com/document/d/1qhu12z2rRc6cYSmcQT0dVsh-dppo0F-SjiPDgP2F8-0/edit?usp=sharing
Need to confirm with IT that the docs.mattermost.com handbook is the right place for this.
If it is, then after we figure out a structure for manuals, we should add this to Ops team manual.
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