Section 18

[James-Lamplight]

SDS note -
All done but 18.4
Finish existing tabs, add custom columns, add links and any imagine, spell check.

18 - The help gives examples, without showing which links to click in the system admin. This may be deliberate, but could also easily lead to more support calls.

18.3 Tabs and fields
Possibly worth adding a note of the importance of populating a tab with at least one field, before leaving the page.

18.4
Suggested needing to contact LL to add fields to work recorsd, outcome etc. These are now in the Sysadmin menu.

18.6.1
"f the Copy my display settings? box is ticked, the new operator will have the same set-up as chosen by you in your 'Change my personal settings' section 18.12"
You can now choose whose personal settings to copy...

18.6.1
" view this profile click 'View file' on the context menu. See section 8.3 for more about profiles."
Bottom of the page - is now 'View full details'

18.6.2
"Receptionist: intended for occasional, low level staf."
f

18.6 Communications Templates
Some explanations of the limits may be good here. SO for example, happening feels can only work if you come from that happening.

18.9
Might be useful to be specific about how to get to the Comms Library