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Unable to view `created_at` and `updated_at` field values #10285

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ramandamodar12 opened this issue Jul 2, 2019 · 8 comments

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commented Jul 2, 2019

Screenshot 2019-07-02 at 6 10 01 PM

Metabase Version - 0.33

Unable to view the raw values of created_at and updated_at fields of any table in my MySQL database.

@ramandamodar12 ramandamodar12 changed the title Unable to view `created_at` and `updted` Unable to view `created_at` and `updated_at` Jul 2, 2019

@ramandamodar12 ramandamodar12 changed the title Unable to view `created_at` and `updated_at` Unable to view `created_at` and `updated_at` field values Jul 2, 2019

@flamber

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commented Jul 2, 2019

Hi @ramandamodar12
The screenshot is not Metabase 0.33 (not even released yet) - latest is 0.32.9 - so what are you using?
Have you defined formatting, otherwise try setting it again? Admin > Settings > Formatting
What is the default language of your browser?

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commented Jul 2, 2019

Hi @ramandamodar12
The screenshot is not Metabase 0.33 (not even released yet) - latest is 0.32.9 - so what are you using?
Have you defined formatting, otherwise try setting it again? Admin > Settings > Formatting
What is the default language of your browser?

Screenshot 2019-07-02 at 8 36 03 PM

The settings page shows the version as 0.33.0-snapshot.

Screenshot 2019-07-02 at 8 37 46 PM

Sharing the screenshot of the global level format settings.

The default language is set to EN

@flamber

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commented Jul 2, 2019

@ramandamodar12
Okay, that doesn't show which branch+commit you're using. Are you reporting an issue with master?
Why are you not using one of the pre-built releases? https://metabase.com/start/

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commented Jul 2, 2019

@flamber I had followed the steps shown at https://metabase.com/docs/latest/operations-guide/running-metabase-on-elastic-beanstalk.html#deploying-new-versions-of-metabase to update metabase. This file was downloaded https://downloads.metabase.com/v0.32.9/metabase-aws-eb.zip and was updated in the AWS console. Not sure why the settings page shows 0.33.

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commented Jul 2, 2019

@ramandamodar12
Okay, something must have gone wrong somewhere. Can you verify that the file Dockerrun.aws.json inside metabase-aws-eb.zip is using the image metabase/metabase:v0.32.9?
Also, click the gear-icon ⚙️ in top right corner and click "About Metabase", which should tell you version and commit version and built date.

@amis47

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commented Jul 4, 2019

we just updated to 0.32.8 as well and it ran into the same problem

fwiw
image

@flamber

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commented Jul 4, 2019

@amis47
Which version did you upgrade from?
Are you using MySQL too? Which version?
Is this only a problem with Native (SQL) or does it also happens with Custom question?
Does it work if you change the field formatting in visualization settings ⚙️?

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commented Jul 4, 2019

thanks for your quick response, we upgraded metabase from 0.31.2 to 0.32.8. All SQL statement seems to work fine, the only problem is we are unable to see datetime field such as created_at / updated_at field values.

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