How to file a support ticket on Partner Center?

[sonakshimore]

I am unable to verify my developer account and want to contact the support team for assistance on this. How do I proceed?

[sonakshimore]

You can create a support ticket directly via your Partner Center account. Follow the below steps to proceed further:

1. On your Partner Center dashboard, at the bottom of the page, click on the Get support link as indicated in the below snippet

2. You will be taken to a new window which opens the New support request form

3. Fill out the necessary details of the issue you are facing:

• Issue Title - Add a short summary of your issue
• Your First Name
• Your Last Name
• Email Address - Enter your registered email address
• Preferred contact email address - Enter the email address you would like to be contacted on by the support team
• Time Zone - Select your time zone
• A detailed description of your issue or question along with any error messages - Provide a detailed explanation of the question or issue you need assistance with. If you receive any error message, do ensure to include it here. Do not include any additional personal information when submitting your comments.

4. Once you have entered all the necessary information in all the fields, click on Submit
5. Your support ticket is now raised successfully