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Keys on keyboard remapped after Sleep #19953

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dhbuck opened this issue Aug 17, 2022 · 5 comments
Open
1 task

Keys on keyboard remapped after Sleep #19953

dhbuck opened this issue Aug 17, 2022 · 5 comments
Labels
Issue-Bug Something isn't working Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. Needs-Team-Response An issue author responded so the team needs to follow up Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Product-Keyboard Shortcut Manager Issues regarding Keyboard Shortcut Manager

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@dhbuck
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dhbuck commented Aug 17, 2022

Microsoft PowerToys version

0.61.1

Running as admin

  • Yes

Area(s) with issue?

Keyboard Manager

Steps to reproduce

When Keyboard Manager is Enabled and Windows 10 goes into Sleeping mode (either by itself due to inactivity or manually) all the keys on any keyboard connected are randomly remapped.

It happens around 3 minutes into Sleep mode. When pressing any key or move with mouse, to fill in computer password, Windows goes out of Sleep mode. After that all the keys are remapped.

There is a workaround. If I know I leave my desk, I Disable Keyboard Manager and manually put Windows in Sleep mode. Then when coming back and logging in, everything works fine. No keys are remapped. I Enable Keyboard Manager again and everything works like a charm.

✔️ Expected Behavior

All keys that were remapped in Keyboard Manager stay remapped after Windows went into Sleep mode.

❌ Actual Behavior

Keys were all randomly remapped after Windows went into Sleep mode.

Other Software

No response

@dhbuck dhbuck added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Aug 17, 2022
@Aaron-Junker Aaron-Junker added Product-Keyboard Shortcut Manager Issues regarding Keyboard Shortcut Manager Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. labels Aug 25, 2022
@Aaron-Junker
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/bugreport

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Aug 25, 2022
@ghost
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ghost commented Aug 25, 2022

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!
Report Bug

@ghost ghost added the Status-No recent activity no activity in the past 5 days when follow up's are needed label Aug 30, 2022
@ghost
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ghost commented Aug 30, 2022

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

@dhbuck
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dhbuck commented Aug 31, 2022

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Status-No recent activity no activity in the past 5 days when follow up's are needed labels Aug 31, 2022
@qin-liang-dev
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I had a similar situation, after I used the keyboard manager for some time,about an hour or two, it stopped working , i re-locked the computer(use the shortcut win+L), then unlocked the computer, and keyboard manager wo
rked again

PowerToysReport_2024-05-22-14-41-50.zip

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Labels
Issue-Bug Something isn't working Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. Needs-Team-Response An issue author responded so the team needs to follow up Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Product-Keyboard Shortcut Manager Issues regarding Keyboard Shortcut Manager
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