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Error while loading extension #1141

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PiotrekPKP opened this issue Aug 23, 2019 · 5 comments
Closed

Error while loading extension #1141

PiotrekPKP opened this issue Aug 23, 2019 · 5 comments
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bug Something is broken

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@PiotrekPKP
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Repro steps:

Action: Sync-Engine
Error type: Error
Error Message: Could not sync to template repository

Version: 0.0.1922901
OS: win32
VS Code Version: 1.37.1

Call Stack
LaunchExperience.<anonymous> (C:/Users/<user>/.vscode/extensions/wasteamaccount.webtemplatestudio-dev-nightly-0.0.1922901/out/launchExperience.js:40:23)
Generator.next (<anonymous>)
fulfilled (C:/Users/PeterPkp123/.vscode/extensions/wasteamaccount.webtemplatestudio-dev-nightly-0.0.1922901/out/launchExperience.js:4:58)
@Tanya0609
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Tanya0609 commented Aug 23, 2019

Hi @PiotrekPKP, Thank you so much for reporting it!

Those are the steps to resolve this issue (same issue as #601):
1. Do you see any logs in the folder "/Users/[username]/.local/share/WebTS/Logs"? Could you share them? (it is a hidden file on Mac, not sure about win32)
Edited: the path is %LocalAppData%\WebTs\Logs for windows

2. /Users/[username]/.local/share/WebTS/ is the folder where templates are synchronized. Does your user have write permissions on /Users/[username]/.local/share?

  1. If you have the permission, you could create the folder manually. mkdir -p ~/.local/share/WebTS and restart VS Code.

Then it should work for you. Please let me know if you have any more question!

@Tanya0609 Tanya0609 added the bug Something is broken label Aug 23, 2019
@SahilTara
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The file location sbould be %LocalAppData%\WebTs\Logs for windows let us know if its a permissions issue since that is what one user reported.

@sibille
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sibille commented Sep 19, 2019

Is this still an issue?

Were missing permissions on

Mac: /Users/[username]/.local/share
Linux: //home/[username]/.local/share
Windows:  %LocalAppData%

the underlying reason or did you have to change anything else?

Opened issue #1182 to improve user feedback.

@PiotrekPKP
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PiotrekPKP commented Sep 19, 2019 via email

@dgomezc
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dgomezc commented Oct 28, 2019

We have published a new version of Web Template Studio that fix some errors with template synchronization. Error management has also been improved to include more info.

If you have template synchronization problems again, please opened a new issue.

@dgomezc dgomezc closed this as completed Oct 28, 2019
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