Cannot install PT

[FlyBoru]

Microsoft PowerToys version

UNKNOWN

Installation method

Microsoft Store, WinGet

Running as admin

Yes

Area(s) with issue?

General

Steps to reproduce

PT not listed as installed,
System Win 10 , Ver 22H2, OS 19045.4651

✔️ Expected Behavior

Tried to install via MS Store, and PS using Winget, both result in failure to install.
Log shows that it detects a previous version

❌ Actual Behavior

[1164:0FFC][2024-08-14T18:13:24]i101: Detected package: TerminatePowerToys, state: Absent, cached: None
[1164:0FFC][2024-08-14T18:13:24]i101: Detected package: WebView2, state: Present, cached: None
[1164:0FFC][2024-08-14T18:13:24]i101: Detected package: PowerToysUserSetup_0.83.0_x64.msi, state: Absent, cached: None
[1164:0FFC][2024-08-14T18:13:24]i052: Condition 'MinimumVersion >= DetectedPowerToysVersion' evaluates to false.
[1164:0FFC][2024-08-14T18:13:24]e000: PowerToys is already installed on this system for all users. We recommend first uninstalling that version before installing this one.
[1164:0FFC][2024-08-14T18:13:24]e000: Error 0x81f40001: Bundle condition evaluated to false: MinimumVersion >= DetectedPowerToysVersion
[1164:0FFC][2024-08-14T18:13:24]i199: Detect complete, result: 0x0

Other Software

No response

[crutkas]

The error is it is saying you have a machine wide install of PowerToys already. Could it have been installed via a different user maybe? Does C:\Program Files\PowerToys exist? /needinfo

this line is why i believe a machine wide was done and Store is a per-user only.
PowerToys is already installed on this system for all users. We recommend first uninstalling that version before installing this one.
WinGet should detect user vs machine wide however

[FlyBoru]

Does C:\Program Files\PowerToys exist? / no
WinGet should detect user vs machine wide however . Winget downloaded PT but install fails with same error

[FlyBoru]

When trying to install from link above, error
The older version on PowerToys Preview cannot be removed. Contact your technical support group.
Using reg scanner, no entries found relating to powertoys.

[FlyBoru]

Fatal error during installation 0x80070643

[FlyBoru]

Any help appreciated

[ttrafelet]

on PowerToys Preview cannot be removed. Contact your technical support group.
Using reg scanner, no entries found relating to powertoys.

Do you have further details on the error message?

I had similar issues before where the installation got messed up. In such cases, I had to download the installer for the supposedly installed version again, extract the embedded MSI using dark.exe from WiX3, and then uninstalling using the MSI. (using: dark.exe <path to PT installer exe> -x . -> MSI is within folder AttachedContainer)
In these cases the installer log would show it could not find a MSI somewhere in %localappdata%\Package Cache\{some uuid}.

I guess this only works when there is at least some sort of trace left of the other version.
The Windows' installed apps screen does not show an entry for PT, right?