Internal PortAudio Error occurs on launch

[mixxxbot]

Reported by: billjobs
Date: 2021-01-15T02:00:29Z
Status: Invalid
Importance: Undecided
Launchpad Issue: lp1911833
Tags: device, portaudio, soundsource
Attachments: [Screen Shot 2021-01-14 at 8.51.01 PM.png](https://bugs.launchpad.net/bugs/1911833/+attachment/5453131/+files/Screen Shot 2021-01-14 at 8.51.01 PM.png), mixxx.log, [Configuring my audio device as the Master Output](https://bugs.launchpad.net/bugs/1911833/+attachment/5453788/+files/Configuring my audio device as the Master Output), mixxx.log, mixxx.log, mixxx.log

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Testing on MacOS 10.15.6 (Catalina)

Steps to Reproduce:

1. Open Mixxx.app with a hardware sound device selected (Steinberg UR22mkIII)

Expected Result:
The app functions normally with the external sound device.

Actual Result:
The attached error message appears and audio does not function.

[mixxxbot]

Commented by: billjobs
Date: 2021-01-15T02:00:29Z
Attachments: [Screen Shot 2021-01-14 at 8.51.01 PM.png](https://bugs.launchpad.net/mixxx/+bug/1911833/+attachment/5453131/+files/Screen Shot 2021-01-14 at 8.51.01 PM.png)

[mixxxbot]

Commented by: Be-ing
Date: 2021-01-15T02:10:28Z

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What build are you using? Please try the latest build from https://downloads.mixxx.org/builds/2.3/macOS/Mixxx-2.3-latest.dmg

[mixxxbot]

Commented by: billjobs
Date: 2021-01-15T02:43:08Z

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Thank you for the quick response :) Unfortunately I get the same problem with this build. I might try again on my Big Sur system with the same device.

[mixxxbot]

Commented by: Be-ing
Date: 2021-01-15T03:41:00Z

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Please attach the ~/Library/Containers/org.mixxx.mixxx/Data/Library/Application Support/Mixxx/mixxx.log file after trying to configure this device.

[mixxxbot]

Commented by: billjobs
Date: 2021-01-15T04:47:04Z
Attachments: mixxx.log

[mixxxbot]

Commented by: Be-ing
Date: 2021-01-15T04:58:20Z

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That log does not show that you tried to use the device. Attach the log after you try to configure the device and shut down Mixxx.

[mixxxbot]

Commented by: billjobs
Date: 2021-01-16T19:39:00Z
Attachments: [Configuring my audio device as the Master Output](https://bugs.launchpad.net/mixxx/+bug/1911833/+attachment/5453788/+files/Configuring my audio device as the Master Output)

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I must be doing something wrong; here's the steps I am taking to configure my audio device:

1. Open Mixxx.app
2. Click "Reconfigure" after being prompted by the "Internal PortAudio Error" alert.
3. Select "Steinberg URmkII" as the Master Output device as shown in the attached screenshot.

Expected Result: I am able to play the master audio through my sound device normally.

Actual result: I am shown an "internal PortAudio error" prompt.

After closing Mixxx.app and relaunching, I am greeted by the same error message as in Step 1.

Mixxx works fine on my Big Sur system; I have had issues with audio with other applications on my current Catalina system so I have a feeling Mixxx might work if I do a fresh install of Catalina to clear out anything thats causing any problems. 

[mixxxbot]

Commented by: billjobs
Date: 2021-01-16T19:39:25Z
Attachments: mixxx.log

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Here is the log after performing the steps in my previous comment.

[mixxxbot]

Commented by: billjobs
Date: 2021-01-16T19:39:28Z
Attachments: mixxx.log

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Here is the log after performing the steps in my previous comment.

[mixxxbot]

Commented by: Be-ing
Date: 2021-01-16T19:59:55Z

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I still don't see any log messages from SoundManager in that log. What version of Mixxx are you using now? In Mixxx 2.2 the log is in a different place ~/Library/Application Support/Mixxx/mixxx.log

[mixxxbot]

Commented by: billjobs
Date: 2021-01-16T20:33:58Z
Attachments: mixxx.log

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I'm using 2.3.0-beta (build 2.3 r7960), I ran a search on my system for anything "mixxx.log" and funny enough I found one that was updated today at this path:

~/Library/Containers/org.mixxx.mixxx/Data/Library/Application\ Support/Mixxx/mixxx.log

This one has the SoundManager error you're looking for:

[mixxxbot]

Commented by: Be-ing
Date: 2021-01-16T20:45:08Z

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Thank you for attaching the log. Unfortunately the log doesn't show any more information than the error in the GUI. :/ I don't know what is going wrong. If you are having issues with other audio software then I suspect the root problem is in your system, not Mixxx or PortAudio, especially considering that other macOS users are not confirming this issue.

[mixxxbot]

Commented by: billjobs
Date: 2021-01-16T20:57:02Z

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No worries, I will most likely end up updating to Big Sur anyways — I just completed a full backup of my Catalina system. Honestly a pretty weird problem, I experience "internal PortAudio" error occasionally on Pure Data and sound hasn't worked on csgo for months now. Thanks for your help, and thanks for writing this great software; I'm excited to try it out for real soon ✌️

[mixxxbot]

Commented by: foss-4
Date: 2021-01-16T23:16:49Z

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Would be nice to receive your test results form Big Sur or if you are planning to stay on Catalina a little longer, update to 10.15.7 and the latest supplement updates from Apple. Was a bit surprised to read 10.15.6 in your initial report.

[mixxxbot]

Commented by: billjobs
Date: 2021-04-09T17:14:57Z

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Sorry for the late response — I can confirm that this issue no longer occurs on either my Big Sur system or my Catalina system after updating to the latest supplement updates.

[mixxxbot]

Issue closed with status Invalid.