installer cannot find microsoft visual c++ 2015 redistributable

[mixxxbot]

Reported by: ywwg
Date: 2019-02-01T14:27:49Z
Status: Fix Released
Importance: High
Launchpad Issue: lp1814273
Tags: installer, usability

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A user on facebook reports that the "latest installer" (not sure but I think they mean 2.2.0) is giving an error message that it can't find the VC++ 2015 redistributable.

EDIT (ronso0)
A possible fix is described in lp:1862795 (windows 10)
"for akk who have drouble with visual c++
try to repair the c++ instalation!

open "apps&future" scroll down to
microsoft visual c++ 2015-2019
mark it click "change" run repair, that's it!

if you find 2 of thos pakage dont wonder, one is for x86 and the other one for x64 just repair boh and it will run!"

[mixxxbot]

Commented by: esbrandt
Date: 2019-02-03T13:17:39Z

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Duplicates?
lp:1813260
lp:1779530

[mixxxbot]

Commented by: marcos-banderas
Date: 2019-04-23T19:30:57Z

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I have a friend getting the same message and checked her computer. She does have microsoft visual c++ redistributable installed. not sure why she is getting this message

[mixxxbot]

Commented by: amaisonneuve
Date: 2019-04-29T16:46:19Z

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what the status of this defect? can we repackage? currently i'm unable to install the latest package or the previous stable

[mixxxbot]

Commented by: Be-ing
Date: 2019-06-14T23:07:53Z

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A user on the forum reported that uninstalling the MSVC2017 runtime is a workaround. Mixxx 2.2 is built with MSVC2015, so it seems that having newer versions of the runtime installed are somehow messing with the installer.

[mixxxbot]

Commented by: Be-ing
Date: 2019-06-14T23:08:05Z

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https://mixxx.org/forums/viewtopic.php?p=42140#p42140

[mixxxbot]

Commented by: inannamoon
Date: 2019-12-02T01:25:52Z

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I am confirming that this error occurs in 2.2.2, too.

[mixxxbot]

Commented by: chimpress
Date: 2019-12-26T00:00:25Z

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Same error with 2.2.3

[mixxxbot]

Commented by: uklotzde
Date: 2020-08-09T22:35:48Z

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The installer needs to take newer versions of the runtime into account and must either not try to install the MSCV 2015 redistributables or handle the corresponding error correctly:

https://docs.microsoft.com/en-us/cpp/porting/binary-compat-2015-2017?view=vs-2019

[mixxxbot]

Commented by: rhaeussler
Date: 2020-08-11T15:05:38Z

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I installed the latest Redistributable Visual C++ 2015 in version 14.27.29016 or higher from the following page: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

now it woks!!

Thank You

-----Ursprüngliche Nachricht-----
Von: <email address hidden> <email address hidden> Im Auftrag von Uwe Klotz
Gesendet: Montag, 10. August 2020 00:36
An: <email address hidden>
Betreff: [Bug 1814273] Re: installer cannot find microsoft visual c++ 2015 redistributable

The installer needs to take newer versions of the runtime into account and must either not try to install the MSCV 2015 redistributables or handle the corresponding error correctly:

https://docs.microsoft.com/en-us/cpp/porting/binary-
compat-2015-2017?view=vs-2019

--
You received this bug notification because you are subscribed to a duplicate bug report (1889220).
https://bugs.launchpad.net/bugs/1814273

Title:
  installer cannot find microsoft visual c++ 2015 redistributable

Status in Mixxx:
  Confirmed

Bug description:
  A user on facebook reports that the "latest installer" (not sure but I
  think they mean 2.2.0) is giving an error message that it can't find
  the VC++ 2015 redistributable.

  EDIT (ronso0)
  A possible fix is described in lp:1862795 (windows 10)
  "for akk who have drouble with visual c++
  try to repair the c++ instalation!

  open "apps&future" scroll down to
  microsoft visual c++ 2015-2019
  mark it click "change" run repair, that's it!

  if you find 2 of thos pakage dont wonder, one is for x86 and the other
  one for x64 just repair boh and it will run!"

To manage notifications about this bug go to:
https://bugs.launchpad.net/mixxx/+bug/1814273/+subscriptions

[mixxxbot]

Commented by: Holzhaus
Date: 2020-12-08T11:37:50Z

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Should be fixed with latest 2.3 CMake build. Can someone verify?

[mixxxbot]

Issue closed with status Fix Released.