Modx 2.5.2 Cache issue?

[vJazziee]

Summary

Every so often, the backend displays a white screen or the resources/elements don't appear. The only fix is to clear the cache folder in the FTP and hope you get more than 5 minutes before the next crash.

Step to reproduce

It randomly happens with this version of Modx.

Observed behavior

White screen/resource tree not loading.

Environment

MODX version: 2.5.2-pl.
Apache: 2.0
Mysql: 5.7.14
PHP: 5.6

[OptimusCrime]

Anyting in the error log(s)? Either MODX's or PHP's?

[vJazziee]

I'll post the logs when it happens again.

[vJazziee]

There isn't a MODX error log appearing in the backend > reports or in the cache folder. There doesn't seem to be any logs being generated anywhere when the system blanks out, I will disable the modx cache to see if that fixes the issue for now.

[skazhikadyadya]

@vJazziee, you disable MODX cache? After it your problem solved?

[vJazziee]

@skazhikadyadya No it didn't, I'm still having the issue.

[skazhikadyadya]

@vJazziee maybe I can help you. Update your TinyMCE for latest version (4.3.4 imho).

[Mark-H]

Are you on a cloud server, perhaps?

Some environments have issues with file locking, aka flock. There are some possibilities to work around that, including setting use_flock => false in the $config_options in your configuration file?

[Mark-H]

Suspecting environment issue, that use_flock should help with. Closing for now.