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Document a based operational level agreement for Durable Sync
Document a basic operational level agreement for Durable Sync
Nov 15, 2019
We don't have one, and it would be useful to have something moving forward.
Based on the guidelines provided by @Micheletto here, let's put together a draft of what this could look like.
I'll draft this, then we can review until Ops & Eng teams feel comfortable moving forward.
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