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Login error #144

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3 tasks done
Rkell123 opened this issue Apr 22, 2024 · 7 comments
Open
3 tasks done

Login error #144

Rkell123 opened this issue Apr 22, 2024 · 7 comments
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question Further information is requested

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@Rkell123
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Pre-check confirmation

  • I am currently sponsoring you or have heavily contributed to this project.
  • I have kept the original title prefix, "[Support]: "

Tell me exactly what happened

I have not been able to use the plugin in quite some time. This is the current error
[4/21/2024, 8:53:21 PM] [ADT Pulse] Login attempt has failed. Trying 2 more times ...
{
action: 'LOGIN',
success: false,
info: {
message: '"/myhome/28.0.0-57/access/signin.jsp?e=ns&partner=adt" is not the summary page'
}
}
[4/21/2024, 8:53:23 PM] [ADT Pulse] Login attempt has failed. Trying 1 more time ...
{
action: 'LOGIN',
success: false,
info: {
message: '"/myhome/28.0.0-57/access/signin.jsp?e=ns&partner=adt" is not the summary page'
}
}
[4/21/2024, 8:53:24 PM] [ADT Pulse] Login attempt has failed for 3 times. Sleeping for 30 minutes before resuming ...
{
action: 'LOGIN',
success: false,
info: {
message: '"/myhome/28.0.0-57/access/signin.jsp?e=ns&partner=adt" is not the summary page'
}
}

Logs relevant to this issue

[4/21/2024, 8:53:21 PM] [ADT Pulse] Login attempt has failed. Trying 2 more times ...
{
  action: 'LOGIN',
  success: false,
  info: {
    message: '"/myhome/28.0.0-57/access/signin.jsp?e=ns&partner=adt" is not the summary page'
  }
}
[4/21/2024, 8:53:23 PM] [ADT Pulse] Login attempt has failed. Trying 1 more time ...
{
  action: 'LOGIN',
  success: false,
  info: {
    message: '"/myhome/28.0.0-57/access/signin.jsp?e=ns&partner=adt" is not the summary page'
  }
}
[4/21/2024, 8:53:24 PM] [ADT Pulse] Login attempt has failed for 3 times. Sleeping for 30 minutes before resuming ...
{
  action: 'LOGIN',
  success: false,
  info: {
    message: '"/myhome/28.0.0-57/access/signin.jsp?e=ns&partner=adt" is not the summary page'
  }
}

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@Rkell123 Rkell123 added the question Further information is requested label Apr 22, 2024
@mrjackyliang
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Owner

Sorry for the delay. Will investigate this issue soon!

@Rkell123
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Rkell123 commented Apr 23, 2024 via email

@tr1um9h
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tr1um9h commented Apr 25, 2024

Actually I'm getting the same error as well

@mrjackyliang
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Owner

Is the login error always the case? It seems only happening for some users.

@Rkell123
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Rkell123 commented Apr 25, 2024 via email

@mrfatboy
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I just updated to the latest version of the plugin and now I'm getting this error also. I tried deleting the plugin and rebuilding the configuration from scratch with fingerprint.

Any ideas what to try next?

@mrjackyliang
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Owner

I'm sure it's a minor issue, will be working on it at the end of next month. Apologize for the delays, life got ahead of me.

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