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Camera streams and snapshots no longer work after 2.3.5 with any Wyze cameras #902

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ZacTyAdams opened this issue Jul 7, 2023 · 11 comments
Open

Camera streams and snapshots no longer work after 2.3.5 with any Wyze cameras #902

ZacTyAdams opened this issue Jul 7, 2023 · 11 comments
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bug Something isn't working

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@ZacTyAdams
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ZacTyAdams commented Jul 7, 2023 •
edited

Bridge is able to query api for list of cameras, but when connecting for a snapshot or stream, the log shows:
IOTC_ER_TIMEOUT

[WyzeBridge] ⏰ Timed out connecting to Living Room Cam.
[WyzeBridge] ⏰ Timed out connecting to Backyard Camera.

Have tested against versions 2.3.5 -> 2.3.8

The cameras do have a connection to Wyze servers and are viewable from the mobile app. Streams and snapshots stopped working roughly around 6/30/23 and no other errors show in the logs outside of the timeout error.
@mrlt8
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mrlt8 commented Jul 7, 2023

Do you have the camera data cached? Can you run the container with FRESH_DATA or clear the data from the webUI using the /restart/all endpoint?

@ZacTyAdams
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ZacTyAdams commented Jul 7, 2023 via email

@ZacTyAdams
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ZacTyAdams commented Jul 17, 2023 •
edited

Just an update, I noticed this error in the logs when trying a restart and clear cache:

Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/flask/app.py", line 2190, in wsgi_app
    response = self.full_dispatch_request()
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/flask/app.py", line 1486, in full_dispatch_request
    rv = self.handle_user_exception(e)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/flask/app.py", line 1484, in full_dispatch_request
    rv = self.dispatch_request()
         ^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/flask/app.py", line 1469, in dispatch_request
    return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/frontend.py", line 227, in restart_bridge
    wb.run(fresh_data=True)
  File "/app/wyze_bridge.py", line 36, in run
    self.streams.monitor_streams(self.rtsp.health_check)
  File "/app/wyzebridge/stream.py", line 98, in monitor_streams
    self.thread.start()
  File "/usr/local/lib/python3.11/threading.py", line 952, in start
    raise RuntimeError("threads can only be started once")
RuntimeError: threads can only be started once```

@mrlt8
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mrlt8 commented Jul 18, 2023 •
edited

Can you post the version of the bridge you're using when getting that error?

@ZacTyAdams
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This is tested against 2.3.5+ with the error message there being from 2.3.10.

@mrlt8
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mrlt8 commented Jul 19, 2023

Thanks @ZacTyAdams! The threading issue should be fixed in the next release.

mrlt8 added a commit that referenced this issue Jul 19, 2023
@mrlt8
Fix threading issue on restart #902
9ea5ffc
@ZacTyAdams
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Perfect thank you @mrlt8, I'll test again with the next release and the cameras on a new router as well.

mrlt8 added a commit that referenced this issue Jul 20, 2023
@mrlt8
v2.3.11 (#926)
6db656f 
* cache build

* Catch and disable MQTT on name resolution error

* Doorbell quick response

* Set camera time zone #916

* Set timezone on camera #916

* OSD toggle for logo/timestamp

* Add K10006 auth #742

* Fix /time_zone/get and return offset #916

* convert TZ offset to hours #916

* custom video filter #919

* Resend discovery message on HA online #907 #920

* Revert K10006 for WYZEDB3 #742

* Add more MQTT entities #921 #922

* Return json response/value for commands #835

* Fix threading issue on restart #902

* Fix SET cruise_points over MQTT

* SET cruise_point #835

* split into multiple jobs

* changelog
@DrDavy
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DrDavy commented Jul 20, 2023

I updated to 2.3.11 since I was also having the same issue but now the container does not start with "RuntimeError: can't start new thread"

Full snip of output is below

wyze-bridge | 🚀 DOCKER-WYZE-BRIDGE v2.3.11
wyze-bridge |
wyze-bridge | Traceback (most recent call last):
wyze-bridge | File "/usr/local/bin/flask", line 8, in
wyze-bridge | sys.exit(main())
wyze-bridge | ^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/flask/cli.py", line 1063, in main
wyze-bridge | cli.main()
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1078, in main
wyze-bridge | rv = self.invoke(ctx)
wyze-bridge | ^^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1688, in invoke
wyze-bridge | return _process_result(sub_ctx.command.invoke(sub_ctx))
wyze-bridge | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1434, in invoke
wyze-bridge | return ctx.invoke(self.callback, **ctx.params)
wyze-bridge | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/click/core.py", line 783, in invoke
wyze-bridge | return __callback(*args, **kwargs)
wyze-bridge | ^^^^^^^^^^^^^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/click/decorators.py", line 92, in new_func
wyze-bridge | return ctx.invoke(f, obj, *args, **kwargs)
wyze-bridge | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/click/core.py", line 783, in invoke
wyze-bridge | return __callback(*args, **kwargs)
wyze-bridge | ^^^^^^^^^^^^^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/flask/cli.py", line 911, in run_command
wyze-bridge | raise e from None
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/flask/cli.py", line 897, in run_command
wyze-bridge | app = info.load_app()
wyze-bridge | ^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/flask/cli.py", line 308, in load_app
wyze-bridge | app = locate_app(import_name, name)
wyze-bridge | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/flask/cli.py", line 235, in locate_app
wyze-bridge | return find_best_app(module)
wyze-bridge | ^^^^^^^^^^^^^^^^^^^^^
wyze-bridge | File "/usr/local/lib/python3.11/site-packages/flask/cli.py", line 63, in find_best_app
wyze-bridge | app = app_factory()
wyze-bridge | ^^^^^^^^^^^^^
wyze-bridge | File "/app/frontend.py", line 38, in create_app
wyze-bridge | wb.start()
wyze-bridge | File "/usr/local/lib/python3.11/threading.py", line 957, in start
wyze-bridge | _start_new_thread(self._bootstrap, ())
wyze-bridge | RuntimeError: can't start new thread

@ZacTyAdams
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Yeah, no change here. I've changed routers in the home and removed then readded the camera to my Wyze app but still getting that timeout issue.

[WyzeBridge] [+] Adding Living Room Cam [HL_PAN2]
[WyzeBridge] [+] Adding Backyard Camera [HL_PAN2]
[WyzeBridge] starting MediaMTX 0.23.8
[WyzeBridge] 🎬 3 streams enabled
[WyzeBridge] 🎉 Connecting to WyzeCam Pan - Wyze Cam Pan on 192.168.1.23
[WyzeBridge] 🎉 Connecting to WyzeCam Pan V2 - Living Room Cam on 192.168.1.104
[WyzeBridge] 🎉 Connecting to WyzeCam Pan V2 - Backyard Camera on 192.168.1.200
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET / HTTP/1.1" 200 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /static/site.css HTTP/1.1" 304 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /static/loading.svg HTTP/1.1" 200 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /img/living-room-cam.jpg HTTP/1.1" 304 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /img/backyard-camera.jpg HTTP/1.1" 304 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /static/site.js HTTP/1.1" 304 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /img/living-room-cam.jpg HTTP/1.1" 200 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /img/backyard-camera.jpg HTTP/1.1" 200 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /api/sse_status HTTP/1.1" 200 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /img/living-room-cam.jpg HTTP/1.1" 304 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:01] "GET /img/backyard-camera.jpg HTTP/1.1" 304 -
[WyzeBridge] ☁️ Fetching 'cameras' from the Wyze API...
[WyzeBridge] 💾 Saving 'cameras' to local cache...
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:13] "GET /img/wyze-cam-pan.jpg HTTP/1.1" 307 -
[WyzeBridge] ⏰ Timed out connecting to Wyze Cam Pan.
[WyzeBridge] ⏰ Timed out connecting to Living Room Cam.
[WyzeBridge] ⏰ Timed out connecting to Backyard Camera.
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:28] "GET /img/wyze-cam-pan.jpg HTTP/1.1" 307 -
[WyzeBridge] 🎉 Connecting to WyzeCam Pan - Wyze Cam Pan on 192.168.1.23
[WyzeBridge] 🎉 Connecting to WyzeCam Pan V2 - Living Room Cam on 192.168.1.104
[WyzeBridge] 🎉 Connecting to WyzeCam Pan V2 - Backyard Camera on 192.168.1.200
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:31] "GET /img/loading.svg HTTP/1.1" 307 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:31] "GET /img/loading.svg HTTP/1.1" 307 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:43] "GET /snapshot/living-room-cam.jpg?1689871591703= HTTP/1.1" 307 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:43] "GET /snapshot/backyard-camera.jpg?1689871591705= HTTP/1.1" 307 -
[WyzeBridge] Stopping 3 streams
[WyzeBridge] Stopping MediaMTX...
ice ERROR: 2023/07/20 11:46:47 Failed to read UDP packet: read udp [::]:8189: use of closed network connection
[WyzeBridge] Stream monitoring stopped
[WyzeBridge] ☁️ Fetching 'auth' from the Wyze API...
[WyzeBridge] ♻️ Clearing local cache...
[WyzeBridge] 🔍 Could not find local cache for 'cameras'
[WyzeBridge] 🔍 Could not find local cache for 'cameras'
[WyzeBridge] ☁️ Fetching 'cameras' from the Wyze API...
[WyzeBridge] ☁️ Fetching 'cameras' from the Wyze API...
[WyzeBridge] 🔍 Could not find local cache for 'auth'
[WyzeBridge] 🔍 Could not find local cache for 'auth'
[WyzeBridge] ☁️ Fetching 'auth' from the Wyze API...
[WyzeBridge] ☁️ Fetching 'auth' from the Wyze API...
[WyzeBridge] 🎉 Connecting to WyzeCam Pan - Wyze Cam Pan on 192.168.1.23
[WyzeBridge] 🔍 Could not find local cache for 'cameras'
[WyzeBridge] ☁️ Fetching 'cameras' from the Wyze API...
[WyzeBridge] 🔍 Could not find local cache for 'auth'
[WyzeBridge] ☁️ Fetching 'auth' from the Wyze API...
[WyzeBridge] 💾 Saving 'auth' to local cache...
[WyzeBridge] 🔍 Could not find local cache for 'user'
[WyzeBridge] ☁️ Fetching 'user' from the Wyze API...
[WyzeBridge] 💾 Saving 'auth' to local cache...
[WyzeBridge] 💾 Saving 'auth' to local cache...
[WyzeBridge] 💾 Saving 'auth' to local cache...
[WyzeBridge] 💾 Saving 'user' to local cache...
[WyzeBridge] 🔍 Could not find local cache for 'cameras'
[WyzeBridge] ☁️ Fetching 'cameras' from the Wyze API...
[WyzeBridge] 💾 Saving 'cameras' to local cache...
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:59] "GET /snapshot/living-room-cam.jpg?1689871591703= HTTP/1.1" 307 -
[WyzeBridge] 💾 Saving 'cameras' to local cache...
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:59] "GET /img/wyze-cam-pan.jpg HTTP/1.1" 307 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:59] "GET /img/wyze-cam-pan.jpg HTTP/1.1" 307 -
[WyzeBridge] 💾 Saving 'cameras' to local cache...
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:46:59] "GET /snapshot/backyard-camera.jpg?1689871591705= HTTP/1.1" 307 -
[WyzeBridge] 💾 Saving 'cameras' to local cache...
[WyzeBridge] [+] Adding Office Cam [WYZECP1_JEF]
[WyzeBridge] [+] Adding Living Room Cam [HL_PAN2]
[WyzeBridge] [+] Adding Backyard Camera [HL_PAN2]
[WyzeBridge] starting MediaMTX 0.23.8
[WyzeBridge] 🎬 4 streams enabled
[WyzeBridge] 🎉 Connecting to WyzeCam Pan V2 - Living Room Cam on 192.168.1.104
[WyzeBridge] 🎉 Connecting to WyzeCam Pan V2 - Backyard Camera on 192.168.1.200
[WyzeBridge] 🎉 Connecting to WyzeCam Pan - Office Cam on 192.168.1.23
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:47:01] "GET /img/loading.svg HTTP/1.1" 307 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:47:01] "GET /img/loading.svg HTTP/1.1" 307 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:47:16] "GET /snapshot/backyard-camera.jpg?1689871621706= HTTP/1.1" 307 -
[WyzeBridge] 172.30.32.2 - - [20/Jul/2023 11:47:16] "GET /snapshot/living-room-cam.jpg?1689871621703= HTTP/1.1" 307 -
[WyzeBridge] ⏰ Timed out connecting to Wyze Cam Pan.
[office-cam] [-13] IOTC_ER_TIMEOUT
[living-room-cam] [-13] IOTC_ER_TIMEOUT
[backyard-camera] [-13] IOTC_ER_TIMEOUT

@DrDavy
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DrDavy commented Jul 20, 2023 •
edited

@ZacTyAdams I think we may have different issues with similar symptoms, my container wont even stay up :)
I have an older docker engine it seems anyways so I will probably try to update it and see if I get further
EDIT
My issue was fixed with a reinstall of Docker (Also update but I was using a version from Debian 10 :| )

@ZacTyAdams
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@DrDavy Yeah this issue from the beginning seems to be something with the Wyze API. The restart and clear cache was one of the roadblocks though.

@mrlt8 mrlt8 added the bug Something isn't working label Jul 22, 2023
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@DrDavy @ZacTyAdams @mrlt8