Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Backup stalled #68

Open
Dialga opened this issue Jun 25, 2023 · 3 comments
Open

Backup stalled #68

Dialga opened this issue Jun 25, 2023 · 3 comments
Labels
bug Something isn't working

Comments

@Dialga
Copy link

Dialga commented Jun 25, 2023

Device info

Manufacturer: Samsung
Android version: 12
Custom ROM/rooted? no
Model: Samsung Galaxy S10

System info

Available disk space: lots
Operating system: Arch Linux


Describe the issue below.
I tried using this script with the tar method to backup my phone, now it's stalled twice while backing up certain apps.
First time backing the helium backup app - which after 10 I cancelled, uninstalled helium and restarted backup now com.samsung.android.bixbyvision.framework has stalled, something I can't uninstall.

@Dialga Dialga added the bug Something isn't working label Jun 25, 2023
@mrrfv
Copy link
Owner

mrrfv commented Jun 25, 2023

Could you please verify that the cable you are using is working correctly and your phone's charging port is clean? Stalling can happen if you're using a faulty cable. Also try wireless backups and the adb export method.

@Dialga
Copy link
Author

Dialga commented Jun 26, 2023

Hi yes, I can verify my cable is working, charging port clean as the whole process was working for half an hour, phone was untouched during backup.
I tried the adb method and got another error:

Exporting contacts (as vCard) and SMS messages (as CSV).
/storage/emulated/0/open-android-backup-temp/./: 410 files pulled, 0 skipped.
mv: cannot stat './backup-tmp/Contacts/SMS_Messages.csv': No such file or directory

@mrrfv
Copy link
Owner

mrrfv commented Jan 1, 2024

I'm very sorry for not responding to this on time.

It looks like the adb exporting method works well for your device, so use that instead.

The error mv: cannot stat './backup-tmp/Contacts/SMS_Messages.csv': No such file or directory might mean that you're using an outdated version of the companion app - try removing the open-android-backup-companion.apk file in the script's directory.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants