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SMS_Messages.csv not received on Fairphone 4 #106

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nicorikken opened this issue Feb 24, 2024 · 2 comments
Open

SMS_Messages.csv not received on Fairphone 4 #106

nicorikken opened this issue Feb 24, 2024 · 2 comments
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bug Something isn't working

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@nicorikken
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Device info

Manufacturer: Fairphone
Android version: Android 13
Custom ROM/rooted? No. FP4.TP29.C.0101.20240121
Model: Fairphone 4

System info

Available disk space: enough (no issue)
Operating system: Debian 12 bookworm

Backup method

Version: Open Android Backup Stable - v1.0.16 from .zip
Method: tar
Connection: Wired
Cache variant: fast


Describe the issue below.

The backup failed because SMS weren't available:

Exporting contacts (as vCard), call logs as well as SMS messages (as CSV).
 622KiB 0:00:00 [ 745KiB/s] [   <=>                                                                                                                                                            ]
mv: kan status van './backup-tmp/open-android-backup-temp/SMS_Messages.csv' niet opvragen: Bestand of map bestaat niet

I checked the backup-tmp/ directory and indeed the SMS files weren't there.

The Open Android Backup Companion app mentioned in the Export Data section:

Exported 2783 contact(s) out of 2783. Found 527 SMS messages to process, of which 547 have been exported. 992 call log(s) have been found, 992 of which have been exported.

Some thoughts

Perhaps it is related to me using a custom SMS app Simple SMS Messenger, although the companion app has mentioned the back-upped SMS files.

I noticed the same issue mentioned in this issue for adb so perhaps it is a more common issue? #68

@nicorikken nicorikken added the bug Something isn't working label Feb 24, 2024
@arthurlutz
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Got this too. I think open-android-backup should at least not stop at this point and display an error or warning an carry on with the rest of the backup.

@richoux
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richoux commented Sep 3, 2024

I have the same problem, on a Samsung S21. The backup then stopped and didn't handle photos and videos, among others.

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