Recommendation in Email and Testing area

[Var20]

Your plugin is super great, I recently installed the master copy on mautic 2.15.2. Every thing implemented correctly as per the documentation without any issue and also imported items.

But in mautic email with dynamic insert {recommender=8} it does not send any recommendation to segment subscribers ( example abandoned cart segment).

And in testing area within recommender it does not simulate filtered recommendations template for selected contact.

Imported items are within database to confirm.

Please let me know if I am wrong somewhere.

Your help would be highly appreciated.

Stay safe and take care

[Var20]

Hi

Please ignore my earlier reporting, the actual issue is that Recommender events are not being sent , though normal mautic events are getting registered for contacts but not recommender events. Because of which no recommendation is being sent through email.

If I upload event.json file with event parameters as mentioned in the doc every thing is working well.

Below are my detailed setup with image.

Recommender pixel on webpage.

Event Setup:-

Recommender Setup:-

Segment Setup:-

Thank you