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"private dns server cannot be accessed" on Android #17
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Hi, thanks for reaching out. I had a look at this and from what I'm seeing that specific domain is not blocked from being resolved. I did a quick google search and there appears to be multiple domain that are used for this check depending on which android version you're using. I tried a couple but I can't see that they're being blocked:
So going by the results when resolving the domain you provided and the one I found it appears we're not blocking any of them. Should you need further help with troubleshooting this specific issue it's better to contact our support team (support@mullvad.net). They have more experience with dealing with these kind of issues and have access to devices on which they can reproduce the issue. Have a good one! |
Any updates on this? Seeing the same error message on a stock Android 12 device. Both AdBlock and non-adblock DOH affected. Using Mullvad VPN app. WiFi indicator in top right of screen shows exclamation mark. Addresses resolve. Connection check succeeds.
Edit: exclamation mark seems transitory... It disappeared now. |
Hi! For how long was the issue ongoing? An approximate of the time it started and when it went away would be great to know. Thanks. |
I no longer have this information, and I no longer have the same issue. However, I noticed that on one specific WiFi, Android tells me that the WiFi doesn't provide Internet, while it does. But could be anything, so would say for now that this issue no longer affects me. |
@oskaralmlov Hi, I'm facing the same issue on android 11. I tested other ad-blocking dns servers (controlD) and they work properly. Mullvad dns cannot be connected to when using DoT in the private DNS settings. |
Hello.
I'm connected to Mullvad via wireguard in Android 11, and have Private DNS configured to
adblock.doh.mullvad.net
as per https://mullvad.net/en/help/dns-over-https-and-dns-over-tls/I receive the messages "private dns server cannot be accessed" "mobile network has no internet access" despite being able to resolve the DNS endpoint's hostname, and connectivity actually being fine.
Question: Is a Google/Android connectivity checker blocked by an entry in these lists?
Private DNS
Connectivity check lookup
Mobile network has no internet access: Private DNS server cannot be accessed
Mullvad connection check
DOH server lookup
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