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Website is down: 503 Service Temporarily Unavailable #496

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achadwick opened this issue Nov 14, 2015 · 24 comments
Closed

Website is down: 503 Service Temporarily Unavailable #496

achadwick opened this issue Nov 14, 2015 · 24 comments
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@achadwick
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The website (canonical URL http://mypaint.org, which redirects to http://mypaint.intilinux.com/) is down: it has been returning 503 Service Temporarily Unavailable since Thursday. I have set a request for assistance by email to the domain and site owner, Antonio Rosario Intilisano on the 13th Nov, Cc:ed to Jon and Martin, but have had no reply since.

I am raising this issue so that people know we are looking into the matter. Users are starting to ask.

@jonnor, @martinxyz: Do you have any further information about the ownership of this domain, or what agreements have been in place till now to keep it running? I'm just the janitor here.
@achadwick achadwick added the type.Project Issue is important for a milestone label Nov 14, 2015
@achadwick achadwick added this to the MyPaint 1.2.0 project management milestone Nov 14, 2015
@jonnor
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jonnor commented Nov 15, 2015 via email

@achadwick
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@jonnor Digging. In my password safe [EDIT: for intilinux stuff], I have only personal forums account, website wordpress account, and an unrelated and defunct techmight cpanel one (techmight used to do our DNS and wiki hosting).

DNS hosting and http redirect for the wiki and whatever I pay for over at mythic-beasts.com. It is reliant on Jon's domain glue records for mypaint.org and mypaint.info pointing at the mythic-beasts servers.

achadwick added a commit to mypaint/website-2015 that referenced this issue Nov 15, 2015
@achadwick
Initial placeholder site
7731fb6 
Temporary placeholder site, for use while the main site is inaccessible.

This org page could be prettied up with Gridster or some other nice Jekyll
theme, and used as a replacement for the old site if we find we need that.

Addresses mypaint/mypaint#496.
@achadwick
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Nothing in my email trawl, sorry.

I've set up something that can be used as a placeholder, now accessible on http://mypaint.github.io

Next question is how we wire it in, and for what future purpose. Reading through https://help.github.com/articles/adding-a-cname-file-to-your-repository/.

@achadwick
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http://www.mypaint.org and http://mypaint.org should both be pointing at the placeholder now. I've made some DNS changes; recording what I did here so it can be changed back later.

  • mypaint.org was:

    @ 300 AAAA 2a00:1098:0:80:1000::17 (redirect.mythic-beasts.com)
    @ 300 A 93.93.129.94 (redirect.mythic-beasts.com)
    www 300 CNAME redirect.mythic-beasts.com.

  • mypaint.info remains the same, namely:

    @ 300 AAAA 2a00:1098:0:80:1000::17
    @ 300 A 93.93.129.94
    www 300 CNAME redirect.mythic-beasts.com.

  1. Changed mypaint.org's DNS in the approved manner:

    @ 300 A 192.30.252.153
    @ 300 A 192.30.252.154
    www 300 CNAME mypaint.org.
    (removed AAAA record, since github pages don't advertise one)

  2. Pushed a CNAME file in the mypaint.github.io repo with just mypaint.org as its content. Apparently this will generate appropriate redirects from one to the other for incoming requests.

  3. Tested it works after watching those 300 second DNS cache lines expire 😄

  4. mypaint.info has to be different, because Github Pages doesn't support more than one entry in a CNAME file as I understand the docs. I have asked mythic-beasts to change the existing HTTP redirect(s) for mypaint.info, but this may only come through by Monday.

@Deevad
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Deevad commented Nov 15, 2015

Hi, I tried to access files with my old FTP log/pass ; but it's failing ( note: server speaks Italian? )
Good luck and I hope someone still has a backup/access to the old db and CMS.

FTP connexion log:

Status: Resolving address of intilinux.com
Status: Connecting to 81.174.68.55:21...
Status: Connection established, waiting for welcome message...
Response:   220 ProFTPD 1.3.5rc3 Server (Unbit) [81.174.68.55]
Command:    USER mypaintftp
Response:   331 Password richiesta per mypaintftp
Command:    PASS *********
Response:   530 Login non corretto.
Error:  Critical error
Error:  Could not connect to server

@achadwick
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archive.org is no help for quickly slapping up a downloads page: robots.txt exclusion! 😖

@achadwick
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Google cache to the rescue. http://mypaint.org/downloads/ is up (since it's what people have been looking for)

@Deevad
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Deevad commented Nov 15, 2015

I found in my backup/archives the themes + community screenshot from the 2011 campaign + the visual I made for the page. I put all in a zip here; http://www.davidrevoy.com/XYZ/2015-11-15_mypaint-web.zip

@achadwick
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Thanks for that, @Deevad. Copy stashed!

/Cc: @odysseywestra are you still interested in site development/maintenance?

@achadwick
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Looking through http://jekyllthemes.org/ and trying to decide what we'd want, if we were to go that way. This is why I am not a web designer.

@achadwick
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I've reinstated a bunch of old pages in text-only mode into the temp site: all posts since March 2014.

@Deevad
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Deevad commented Nov 15, 2015

Looking through http://jekyllthemes.org/ and trying to decide what we'd want, if we were to go that way. This is why I am not a web designer.

I just browsed a bit the themes. I like the design of the place-holder website you made on http://mypaint.org/ : something white, simple, classic. Maybe http://jekyllthemes.org/themes/fengzhichu-theme/

I've reinstated a bunch of old pages in text-only mode into the temp site: all posts since March 2014.

Good :)

@odysseywestra
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I'm still interested in helping designing and maintaining a website for mypaint.

I just browsed a bit the themes. I like the design of the place-holder website you made on http://mypaint.org/ : something white, simple, classic. Maybe http://jekyllthemes.org/themes/fengzhichu-theme/

This looks good from my end, and scales nicely. It's a good place to start. Dose anybody have screenshots of the old website. I know it's basic layout, but that’s about it. Unless we can get access to the old website somehow, but I think that is impossible right now.

@zb13y
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zb13y commented Nov 15, 2015

Can you embed twitter instead of news? I think that new users must see, that there are lots of news within project.

@odysseywestra
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@zb13y The old website I believe had a twitter embed so yeah well definably try to integrate it again since twitter is doing really good for mypaint. Right now our focus is get the information from the old website to the new one, and make sure it functioning.

@odysseywestra
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btw thank you @Deevad for having that backup( I just downloaded it). It will be nice to use some of the old assets on the new one. I'll have to update the screenshots with the ones from #149 but thanks you. If you have any screenshots please post them there, and I'll be sure to use them.

@odysseywestra
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@achadwick could you add me as a contributor ? So that way you wouldn't have to deal with PR from me.

@Deevad
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Deevad commented Nov 15, 2015

Thank you @odysseywestra for taking care of the update of the screenshot ;)

@achadwick
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@odysseywestra Invite sent ☺

@odysseywestra
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@achadwick @Deevad You welcome and thanks. ^^

@odysseywestra
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I've created two new issues at MyPaint's website repository to help keep it organized.

mypaint/mypaint.github.io#1: [Project] Build MyPaint.org Website
mypaint/mypaint.github.io#2: [Project] Setting up Community Fourm

Let me know what your thoughts are.

@odysseywestra odysseywestra mentioned this issue Nov 23, 2015
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@sam-m888
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FYI, I've updated the MyPaint wikipedia articles broken links as much as I can.

https://en.wikipedia.org/wiki/MyPaint

@odysseywestra
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Alright, I finally have a Debian Server hosted on Digital Ocean which is sponsored by Altispeed up. I'm currently setting up discourse in a docker container, but I'm being held up by a couple of things like SMTP server and DNS management. More information over on github: mypaint/mypaint.github.io#2

@achadwick
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I think we can basically declare this one closed now that we have a replacement website and forums up and running. We can continue to tinker with it over in https://github.com/mypaint/mypaint.github.io.

Thanks @odysseywestra for taking over the website organization and docs, and for running the new community forums!

@achadwick achadwick mentioned this issue Dec 30, 2015
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@jonnor @achadwick @odysseywestra @Deevad @sam-m888 @zb13y