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Availability has stopped reporting (in 0.20.3) but node status is online #1658

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etherunit opened this issue Feb 6, 2020 · 3 comments
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@etherunit
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etherunit commented Feb 6, 2020

provider: 0x503c70da293b45178d4d2b30934ee622d7ede045
node version: 0.20.3
os: Raspbian GNU/Linux

this provider has upgraded his node software to 0.20.3 and the availability metric stopped working after 72hrs mark (Grafana is showing offline from 2/4).
https://grafana.mysterium.network/d/7r6vlKvZz/super-proxy-provider?orgId=1&var-provider=0x503c70da293b45178d4d2b30934ee622d7ede045&from=now-7d&to=now

but, the node status is showing "Online" in MMN.

provider has shared some pics from his router/upnp settings. he has not changed anything (just updated his node).

Marco_router_settings_with_UPnP_on

Screenshot 2020-02-06 at 14 25 46

Marco_myst_config

@etherunit etherunit added the bug label Feb 6, 2020
@etherunit etherunit added this to Icebox in Engineering via automation Feb 6, 2020
@soffokl
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soffokl commented Feb 6, 2020

openvpn.port=443 should be --openvpn.port=443

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Response from Marco:
"sadly that doesn’t seem to help. I have the option of setting the port as http, https (each with tcp) or emule with udp. I chose https server. Maybe that’s wrong. I’m not an IT expert, so I really like your approach to make the process easy.
When I started, my logs stated that no UPnP was found, so I enabled UPnP again and explicitly allowed my pi to enable ports.dditionally I tested again to open the pi completely to the internet and disabling the firewall. Even then it cannot get the port connected. The essence seems to be 500 Internal Server Error. It also warns that the ip is not matching the external ip, but is only the network ip. But I don’t know if that’s a problem at all."
logs_portset_UPnP_on (1).txt
logs_portset_UPnP_on.txt
marco_logs_disable_firewall_completely.txt

@chompomonim chompomonim removed this from Icebox in Engineering Feb 12, 2020
@chompomonim chompomonim added this to Icebox in Engineering via automation Feb 12, 2020
@chompomonim chompomonim moved this from Icebox to Todo in Engineering Feb 12, 2020
@chompomonim chompomonim removed this from Todo in Engineering Feb 20, 2020
@soffokl soffokl self-assigned this Feb 28, 2020
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soffokl commented Feb 28, 2020

The node is shown as "Test failed" now. The node was never working correctly

This should be resolved with a 0.22 version and new TTL based NAT hole punching.
Please reopen this issue if the new version will not help to make the node "Online".

@soffokl soffokl closed this as completed Feb 28, 2020
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