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Update FAQ for how compliance works #436

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Feb 17, 2023
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Update FAQ for how compliance works #436

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6 changes: 6 additions & 0 deletions docs/user/app_faq.md
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# Frequently Asked Questions

## _Why doesn't the compliance behaviour work the way I expected it to?_

There are many ways to consider golden configs as shown in this [blog](https://blog.networktocode.com/post/journey-in-golden-config/). We cannot provide accomodations for all versions as it will both bloat the system, create a more complex system, and ultimately run into conflicting interpretations. Keeping the process focused but allowing anyone to override their interpretation of how compliance should work is both a powerful (via sane defaults) and complete (via custom compliance) solution.

Any other interpretations of how compliance should be viewed are encouraged to use custom compliance option.

## _Why don't the configurations match like the vendor cli?_

A vendor processes configuration understanding constructs such as knowing that `int g0/0` and `interface GigabitEthernet0/0` are the same. Each one of these rules a subject to a given vendor's OS implementation. The ability to track these changes for all vendors/OS/versions is nearly impossible. Additionally, this practice would be error prone and not follow the principal of least astonishment. Notwithstanding a major change in the network industry, adjusting this strategy is outside the scope of the plugin.
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