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Neo4j desktop - Initialization error: TypeError: Cannot read property 'name' of undefined #12370

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Manish-Giri opened this issue Dec 29, 2019 · 1 comment
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Manish-Giri commented Dec 29, 2019

Two days back, I deleted some unused projects from Neo4j Desktop (to create more space to load my next dataset). Today, when I tried to start up Neo4j Desktop again, I get this error -

Screen Shot 2019-12-28 at 6 28 23 PM

I tried restarting Neo4j Desktop several times, and each time, it's the same thing.

I checked the "developer tools" tab, and there is a whole bunch of stuff in the console. I put all of it in this gist, if it helps.

Here's the relevant portion of the console which has this error message -

Screenshot 2019-12-28 18 43 23

There are several questions on stack overflow where people report the exact same issue. Here's one from SO where Michael Hunger said on March 1, 2018 that it was a known bug and it would be resolved in the next release. Obviously, that never happened.

Other reported issues - 1, 2, 3

The problem is that the suggested solution involves deleting this path - ~/Library/Application Support/Neo4j Desktop and reinstalling Neo4j Desktop. I cannot do a reinstall since my thesis is on Neo4j, and all of my data (~around 400GB) is already on neo4j desktop. It also took me months to load all the datasets.

I'm hesitant to delete that folder even, in case it causes loss of data. I cannot delete the ~/Library/Application Support/Neo4j Desktop folder, because the folder size is ~400GB, approximately the same size as my datasets, so obviously my data is all in that folde

I would appreciate any help, since I really need to finish loading my next dataset, where each relationship takes several hours to load, as it is.

  • Neo4j version: 3.5.14
  • Operating system: macOS Catalina
  • Neo4j Desktop version: 1.2.3

PS: I know there is a separate repository for neo4j-desktop, but there seems to be no activity there on reported issues for a long time, so I'm posting here.

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