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NethCTI 3: call recording does not work #5615

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alepolidori opened this issue Apr 16, 2019 · 5 comments
Closed

NethCTI 3: call recording does not work #5615

alepolidori opened this issue Apr 16, 2019 · 5 comments
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bug A defect of the software nethcti Relative to NethCTI client or server verified All test cases were verified successfully
Milestone
NethVoice 14

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@alepolidori
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alepolidori commented Apr 16, 2019 •
edited by andrea-marchionni

Asterisk 13.25 has removed AUDIOHOOK_INHERIT function and consequently AUDIOHOOK_INHERIT variable.
CTI server to recorder a call does this

      command: 'setVariable',
      name: 'AUDIOHOOK_INHERIT(MixMonitor)',
      value: 'yes',
      channel: chid

With Asterisk 13.25 this command fails and does not allow the execution of subsequent commands, so recording a phone call is not possible.

Steps to reproduce

  • use Asterisk 13.25
  • record a call
  • the record does not work

Components

cti server
@alepolidori alepolidori self-assigned this Apr 16, 2019
@alepolidori alepolidori added bug A defect of the software nethcti Relative to NethCTI client or server labels Apr 16, 2019
@alepolidori alepolidori added this to the NethVoice 14 milestone Apr 16, 2019
alepolidori added a commit to nethesis/nethcti-server that referenced this issue Apr 16, 2019
@alepolidori
Fix record call removing a setVariable
06f0931 
nethesis/dev#5615
@alepolidori alepolidori mentioned this issue Apr 16, 2019
Merged
alepolidori pushed a commit to nethesis/nethcti-server that referenced this issue Apr 16, 2019
Fix record call removing a setVariable (#113)
956618c 
nethesis/dev#5615
@alepolidori alepolidori removed their assignment Apr 16, 2019
@alepolidori
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alepolidori commented Apr 16, 2019 •
edited

The following setVariable was needed only on NethVoice 11:

command: 'setVariable',
name: 'AUDIOHOOK_INHERIT(MixMonitor)',
value: 'yes',
channel: chid

More info: https://issues.freepbx.org/browse/FREEPBX-17846

@nethbot
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nethbot commented Apr 16, 2019

in 7.6.1810/nethesis-testing:

  • nethcti-server3-3.11.0-1.7.g956618c.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.11.0-1.7.g956618c.ns7.x86_64.rpm x86_64

@alepolidori
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How to test

  • verify that call records work properly

@alepolidori alepolidori added the testing Packages are available from testing repositories label Apr 16, 2019
@andrea-marchionni andrea-marchionni added verified All test cases were verified successfully and removed testing Packages are available from testing repositories labels Apr 16, 2019
@andrea-marchionni andrea-marchionni removed their assignment Apr 16, 2019
@nethbot
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nethbot commented Apr 17, 2019

in 7.6.1810/nethesis-testing:

  • nethcti-server3-3.11.0-1.8.g3bd8e44.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.11.0-1.8.g3bd8e44.ns7.x86_64.rpm x86_64

@nethbot
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nethbot commented Apr 17, 2019

in 7.6.1810/nethesis-updates:

  • nethcti-server3-3.12.0-1.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.12.0-1.ns7.x86_64.rpm x86_64

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bug A defect of the software nethcti Relative to NethCTI client or server verified All test cases were verified successfully
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NethVoice 14
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@alepolidori @andrea-marchionni @nethbot