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NethCTI 3: qm add new Lost Calls tab #5646

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SebastianMB-IT opened this issue Jun 12, 2019 · 23 comments
Closed
5 tasks done

NethCTI 3: qm add new Lost Calls tab #5646

SebastianMB-IT opened this issue Jun 12, 2019 · 23 comments
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nethcti Relative to NethCTI client or server verified All test cases were verified successfully
Milestone
NethVoice 14

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@SebastianMB-IT
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SebastianMB-IT commented Jun 12, 2019 •
edited

Add new tab for Lost Calls in QManager.

Specifics

The Lost Calls tab should be composed by:

  • A section with update time info
  • A table with lost calls in queues only for queues enable in QManager
  • The possibility to send a message in chat for example recall the number xxxx to an agent selected from the specific queue's agents list
  • Report update time should be set from settings
  • Tables should be exported in xls or csv

See also

The lost calls in queue section in Queues page.

Components

nethcti3
@SebastianMB-IT SebastianMB-IT added feature nethcti Relative to NethCTI client or server labels Jun 12, 2019
@SebastianMB-IT SebastianMB-IT added this to the NethVoice 14 milestone Jun 12, 2019
@SebastianMB-IT SebastianMB-IT self-assigned this Jun 12, 2019
@SebastianMB-IT SebastianMB-IT changed the title NethCTI 3: qm add new lost calls tab NethCTI 3: qm add new Lost Calls tab Jun 12, 2019
@SebastianMB-IT SebastianMB-IT mentioned this issue Jun 21, 2019
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SebastianMB-IT pushed a commit to nethesis/nethcti-server that referenced this issue Jun 24, 2019
Merge pull request #129 from nethesis/dev#5646
f34d2bb 
Add qmanager GET astproxy/qmanager_queue_recall/

nethesis/dev#5646
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nethbot commented Jun 24, 2019

in 7.6.1810/nethesis-testing:

  • nethcti-server3-3.14.0-1.3.gf34d2bb.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.14.0-1.3.gf34d2bb.ns7.x86_64.rpm x86_64

@SebastianMB-IT SebastianMB-IT removed their assignment Jun 25, 2019
@SebastianMB-IT SebastianMB-IT added the testing Packages are available from testing repositories label Jun 25, 2019
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nethbot commented Jun 25, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.6.g7a64227.ns7.noarch.rpm x86_64

@SebastianMB-IT
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Test

  • Check that there is the lost calls tab in the qmanager
  • Check that last update works fine and check that it can be changed from settings
  • Check that export button works correctly
  • Check that to show informations works correctly
  • Check that send message to agent works

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nethbot commented Jun 25, 2019

in 7.6.1810/nethesis-testing:

  • nethcti-server3-3.14.0-1.4.gf784913.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.14.0-1.4.gf784913.ns7.x86_64.rpm x86_64

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nethbot commented Jun 26, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.7.gd38896e.ns7.noarch.rpm x86_64

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nethbot commented Jun 26, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.9.g0260e83.ns7.noarch.rpm x86_64

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nethbot commented Jun 26, 2019

in 7.6.1810/nethesis-testing:

  • nethcti-server3-3.14.0-1.6.gc218ef6.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.14.0-1.6.gc218ef6.ns7.x86_64.rpm x86_64

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nethbot commented Jun 26, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.11.ge576346.ns7.noarch.rpm x86_64

@andrea-marchionni andrea-marchionni added verified All test cases were verified successfully and removed testing Packages are available from testing repositories labels Jun 27, 2019
@SebastianMB-IT SebastianMB-IT self-assigned this Jun 27, 2019
@andrea-marchionni andrea-marchionni added testing Packages are available from testing repositories and removed verified All test cases were verified successfully labels Jun 27, 2019
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nethbot commented Jun 27, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.13.g47a32ae.ns7.noarch.rpm x86_64

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nethbot commented Jun 27, 2019

in 7.6.1810/nethesis-testing:

  • nethcti-server3-3.14.0-1.7.gb7f38e9.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.14.0-1.7.gb7f38e9.ns7.x86_64.rpm x86_64

@andrea-marchionni andrea-marchionni self-assigned this Jun 27, 2019
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nethbot commented Jun 27, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.14.g80eb838.ns7.noarch.rpm x86_64

@SebastianMB-IT SebastianMB-IT removed their assignment Jun 27, 2019
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nethbot commented Jun 27, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.16.gfadc01e.ns7.noarch.rpm x86_64

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nethbot commented Jun 28, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.17.ge94e0a4.ns7.noarch.rpm x86_64

@andrea-marchionni andrea-marchionni added verified All test cases were verified successfully and removed testing Packages are available from testing repositories labels Jun 28, 2019
@andrea-marchionni andrea-marchionni removed their assignment Jun 28, 2019
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nethbot commented Jun 28, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.19.g4797b42.ns7.noarch.rpm x86_64

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nethbot commented Jun 28, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.20.g0d2962d.ns7.noarch.rpm x86_64

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nethbot commented Jun 28, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.21.g218e537.ns7.noarch.rpm x86_64

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nethbot commented Jun 28, 2019

in 7.6.1810/nethesis-testing:

  • nethcti-server3-3.14.0-1.8.ga40e16e.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.14.0-1.8.ga40e16e.ns7.x86_64.rpm x86_64

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nethbot commented Jul 1, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.22.g55b8346.ns7.noarch.rpm x86_64

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nethbot commented Jul 1, 2019

in 7.6.1810/nethesis-testing:

  • nethcti-server3-3.14.0-1.9.gde947ee.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.14.0-1.9.gde947ee.ns7.x86_64.rpm x86_64

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nethbot commented Jul 2, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.25.g276df97.ns7.noarch.rpm x86_64

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nethbot commented Jul 2, 2019

in 7.6.1810/nethesis-testing:

  • nethcti3-3.14.1-1.26.g9b309d4.ns7.noarch.rpm x86_64

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nethbot commented Jul 2, 2019

in 7.6.1810/nethesis-updates:

  • nethcti-server3-3.15.0-1.ns7.x86_64.rpm x86_64
  • nethcti-server3-debuginfo-3.15.0-1.ns7.x86_64.rpm x86_64

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nethbot commented Jul 2, 2019

in 7.6.1810/nethesis-updates:

  • nethcti3-3.15.0-1.ns7.noarch.rpm x86_64

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