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Merge pull request #7493 from meda123/patch-13
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Scoped view highlight & OTel support
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bradleycamacho committed May 9, 2022
2 parents 3090be5 + e22738a commit 03d6463
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31 changes: 17 additions & 14 deletions src/content/docs/errors-inbox/errors-inbox.mdx
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---


import scoped from 'images/scoped.png';
import scopedBrowser from 'images/scopedBrowser.png';

import scopedOtel from 'images/scopedOtel.png';

import errorsUi from 'images/errors-ui.png'

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Access to log management capabilities is limited by user type. See [user type capabilities](/docs/accounts/accounts-billing/new-relic-one-user-management/user-type#user-type-capabilities).

## Set up errors inbox [#get-started]
## Use errors inbox from entity scoped views [#scoped]

[Entity](/docs/new-relic-solutions/new-relic-one/core-concepts/what-entity-new-relic/) scoped views allow you to view errors for a single APM, browser, mobile, or [Open Telemetry](/docs/more-integrations/open-source-telemetry-integrations/opentelemetry/opentelemetry-introduction/#benefits) application. Access the errors inbox view for a specific entity by navigating to that entity in the APM, browser, mobile, or OpenTelemetry monitoring view and selecting **Errors inbox** in the left nav under **Triage**.


<img
title="An image showing how to navigate to a scoped Otel entity"
alt="This is an image of the main errors inbox UI inside an Otel entity"
src={scopedOtel}
/>

<figcaption>Traige errors for an entity by selecting **Errors inbox** in the left nav of the explorer.</figcaption>

## Set up errors inbox with workloads [#get-started]

To enable errors inbox, follow these steps. Afterwards, errors groups should start to appear in your inbox.

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You can update the filter in errors inbox to show only errors assigned to yourself, or a teammate.


## Scoped views [#scoped]

Scoped views allow you to view errors for entities in browser and mobile monitoring, without the need to create a workload. Access the errors inbox view for a specific entity by navigating to that entity in the browser or mobile monitoring view and selecting **Errors inbox** in the left nav.

<img
title="An image showing how to navigate to a scoped browser entity"
alt="This is an image of the main errors inbox UI"
src={errorsUi}
/>

<figcaption>Traige errors for a browser or mobile entity by selecting **Errors inbox** in the right nav of the browser or mobile explorer.</figcaption>
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